NEUROMARKETING Flashcards
NEUROmarketing
commercial use of psychophysiological and neuroscientific methods to better understand consumer responses to brands, products, or services.
the triune brain
- Neocortex: rational, thinking
- Limbic brain: emotional, feeling
- reptilian: instinctual
Parts of brain
Frontal lobe, parietal lobe, temporal lobe, occipital lobe
localisation
certain areas of the brain are specialised for a specific function
consequences of localisation
- Capacity limitations: each brain region can perform only a limited number of functions at once. Placing too much work on a particular brain region degrades its performance.
- Parallel processing: many regions accross the brain can be activated simultaneously.
marketing implications: ads that are easier to understand and activate less parts of our brain
Different nervous systems:
- Central nervous system (“First” Brain)
- Peripheral nervous system
- Enteric nervous system (“Second” brain)
by measuring certain activities related to certain stimuli , we can use Brain as predictors
brain mechanisms - real-world outcomes
EGG
Electroencephalogram (EEG) measures event-related potentials (ERP)
- Sensors measure electrical changes in the scalp
Advantages: high temporal resolution, low equipment costs, non-invasive method, can be portable.
Disadvantages: low spatial resolution.
FMRI
Active brain regions consume oxygen and increase blood flow, which changes the magnetic field in that region. The magnetic field creates a blood oxygenation level dependent (BOLD) signal, which is measured by a HUGE magnet
Advantages: high spatial resolution, non-invasive.
Disadvantages: expensive, subjects must remain still, low temporal resolution.
LOGIC OF NEUROSCIENCE
- Determine which brain areas are activated by certain types of processes (e.g., pleasure, disgust).
- Present stimuli of interest (e.g., products, brands), and see which brain areas become activated.
- Based on which brain areas become activated, infer how people perceive those stimuli. E.g., does the brand evoke pleasure or disgust?
pepsi cola
In a blind taste test, people tend to prefer Pepsi over Coke.
When the colas are labelled, however, people choose Coke more often.
Coke and Pepsi brand names both strongly activate the hippocampus, which is involved in memory.
However, the Coke brand also activates an additional brain region (dlPFC).
The dlPFC is associated with emotional memory.
CRITICAL FEATURES OF NEUROMARKETING
Discriminant Validity: Can neural activity predict an individual’s behavior better than self-reports?
Generalizability: Can neural activity in one small sample predict the behavior of a larger population?
LIMITATIONS OF NEUROSCIENCE
- Many neuro methods are very costly
- Knowing where something happens in the brain may not be theoretically or practically informative
- Ethical concerns (?)