Networking Flashcards
1
Q
Networking
A
Process of developing mutually beneficial contacts through the exchange of information
2
Q
Network types of contacts
A
- Internal contacts
- External contacts
3
Q
Internal contacts include
A
- People that you interact with in the course of your work
- May also be internal stakeholders in the organization who share interest and can provide support
4
Q
External contacts
A
- People outside the organization that you work regularly
- ExL suppliers, community contacts
- Colleagues in other companies
- Connections through professional associations
5
Q
When to start building a professional network
A
- As soon as you enter into a profession or join a new organization
- Goal is to have them when you need them, not after
6
Q
Balanced networks provide different types of value
A
- HR
- Build and maintain your awareness of what is happening in the field.
- Career mentors or provide coaching on specific skills.
- Effective collaborators
- Helping you come up with new ideas and working through possible problems.
- They may think like you, but they may also complement your own cognitive style and life experiences.
- “Connectors” people who know everyone
- Can increase the size and scope of your own network through introductions and referrals.
- A vendor, for example, can be a connector, helping you to find qualified providers of other services and products.
7
Q
Effective networking requires
A
- Finding people who have something you would like to share
- Having something yourself that people would like to share
- Allocating time to make and maintain connections, even when you do not need support
8
Q
Steps to create a professional network
A
- Be deliberate
- Introduce yoursel
- Make yourself more visible
- Develop your own value
- Do favors
9
Q
Be deliberate step in creating a professional network
A
- Determine who you want in your network
- They should merit the effort and time
- Consider areas of weakness you want to develop
- Identify business areas or groups that you want to know more or establish contacts
10
Q
Introduce yourself step in creating a professional network
A
In all social situations:
- Introduce yourself
- Ask about the other person’s work and life, listen, and remember.
11
Q
Make yourself more visible step in creating a professional network
A
- Attend conferences and workshops.
- Present at chapter meetings.
- Participate actively in meeting discussions.
12
Q
Develop your own value step in creating a professional network
A
- Work on becoming an expert in some area or on some topic.
- Don’t be modest about what you know or can do.
13
Q
Do favors step in creating a professional network
A
- Networking is bidirectional
- Value flows to both ends of the connection.
- Look for opportunities when you can mentor and coach others.
14
Q
Shareholder concept
A
- Objective of a business is to create as much wealth as possible
- Wealth is returned to the shareholders in the business
- Managers’ objectives both short and long term should be maximized for a profit
- Recognizes the different types of value an organization creates.
- Each stakeholder defines the value it seeks from its perspective and pay prioritize some values over others
15
Q
HR stakeholders include
A
- External customers
- Internal customers
- Suppliers
- Communities, political groups, religious institutions, and governments
16
Q
External customers
A
- Those receiving or purchasing the organization’s products or services
- Those who seek a return on their investment in the organization
17
Q
Internal customers
A
- Senior management
- Board of directors
- Functional leaders
- Employees
18
Q
How HR can serve senior management needs
A
- Workforce capabilities and costs
- Identifying and mitigating HR risks
- Aligning workforce size and skill to achieve organizational effectiveness and efficiency
19
Q
How HR can support board of directors needs
A
- Attract senior management talent
- Support succession plans
- Develop competitive and compliant compensation plans
- Support ethical environment and governance system
20
Q
How HR can support functional leaders
A
Staffing, development and employee relations
21
Q
HR can support the communities by
A
- Sources of employment and neighborhood enrichment and stability
- Political groups seek support from the business community in making changes in laws and regulatons
- Religious institutions seek support for their community goals and benefit from improved employment opportunities and corporate volunteer programs
- Government value “good corporate citizens” that build communities, strengthen economies and support the rule of law
22
Q
How do stakeholder perspectives in global organizations change the stakeholder relationships in
A
- Customers’ expectations of services
- Differences in long-term relationships
- View of benefits (including work life balance)
23
Q
Effective relationships:
A
- Improve the quality of communication.
- Get the information needed and opportunity to develop a broader perspective on an issue.
- Increase productivity
- Supporting collaboration and enabling efficient resolution of disagreements.
- Create a positive work environment
- Fulfilling human needs for socialization and attachment.
24
Q
What characterizes good working relationships
A
- Trust and openness
- They do not use their relationship to manipulate
- Are mutual - each side gains something
25
Q
How to develop effective working relationships
A
- Strive for diversity in the range of your relationship
- Invest time and energy in sustaining relationships
- Even when you do not have a specific need to fulfill
- Develop an ease with “small talk” about non-work matters
- Talk about yourself without dominating the conversation
- Learn to ask about others without prying
- Be considerate of other’s time and obligations
