Developing a Global Perspective

Question 1

Global mindset

Answer 1

Ability to take an international perspective, inclusive of others cultures, prospectives and views

Question 2

Global mindset requires

Answer 2

• Using awareness of another’s culture to create solutions
• Self-awareness of own culture and recognizing there are many

Question 3

Characteristics of global mindset

Answer 3

• Drive for the bigger, broader picture
• Accept contradictions
• Trust the process to solve problems
• Value multicultural teamwork
• View change as opportunity
• Are open to new ideas and continual learning
• Are inclusive, not exclusive

Question 4

Benefits of global mindset

Answer 4

• More proactive with benchmarking and learning from products and process inovations that take place outside domestic boarders
• More alert to the entry of nontraditional competitors in its local market
• More oppen to the concept of diversity
• More compliant approach to policies and more culturally sensitive practices.
• Smoother coordination of complementary functional activities distributed across borders.
• Faster rollout of new product/service concepts and technologies.
• More rapid and efficient sharing of best practices across operational units.
• A lower failure rate of employees’ international assignments.

Question 5

Necessary elements to develop a global mindset

Answer 5

• Appropriate knowledge, skill and understanding
• Desire and motivation on part of the employee to change
• Support from systems and management

Question 6

Steps for developing a global mindset

Answer 6

1. Study and understand on your own culture and how it relates to others
2. Study and understand global business trends and forces
3. Promote a global mindset within your organization.

Question 7

The 4 Ts

Answer 7

Characteristics of global leaders and identify key factors in acquiring a global perspective

Question 8

The 4 Ts includes

Answer 8

• Travel
• Teams
• Training
• Transfers

Question 9

Short-term travel assignment benefits

Answer 9

• Help managers and employees gain experience
• Expand awareness and appreciation for different places and cultures
• Become more visible and valuable within the organization

Question 10

Short-term travel assignment critics believe

Answer 10

• Experience can be a culture shock
• Opportunity to cope with cultural differences takes time and multiple experiences in different cultures
• One must live in another culture and enjoy it

Question 11

Teams of 4Ts

Answer 11

• Can be functional or cross-functional
• Working on culturally diverse or international teams and projects
• Develops cross-cultural management skills

Question 12

Training of 4Ts

Answer 12

• Programs are more effective if they focus on cross-cultural challenges that employees have reported experiencing in the workplace
• Programs should focus on congruence (how cultures are similar) and differentiation (appreciating what different cultural values can contribute while maintaining one’s own cultural values).
• Trainers should be aware that employee responses to training will differ based on their individual diversity profiles

Question 13

What does training on congruence and differentiation on cultures impact employee

Answer 13

• Relieves tension and resistance
• Builds a sense of familiarity and comfort

Question 14

Individual diversity profiles

Answer 14

Cultural preferences and values, cognitive and learning styles, etc.

Question 15

Transfers of the 4Ts

Answer 15

Intense immersion into another culture.

Question 16

Strategic perspective in global organization

Answer 16

Balance priorities of headquarters and subsidiaries

Question 17

Tactical perspective in global organization

Answer 17

Focus their separate disciplines and professional backgrounds to develop programs that can deliver measurable success and that can work in different cultural and sociopolitical contexts.

Question 18

Skills needed for global HR

Answer 18

• Develop a strategic view of the organization
• Develop a global organizational culture
• Secure and grow a safe and robust talent supply chain
• Use and adapt HR technology
• Develop meaningful metrics
• Develop policies and practices to manage risks

Question 19

Develop a strategic view of the organization skill in global HR

Answer 19

• Understand how the entire organization creates value
• Participate in organizational strategy development
• Develop an HR global strategy.
• Find ways to benefit from globalization
• Understand external content that the firm operations
• Constantly scan environment to find global and local trends and identify new skills and tools organization will require Identify and take steps to mitigate or manage potential risks

Question 20

Develop a global organizational culture skill in global organization

Answer 20

• Training on cultural awareness and adaptability
• Develop processes to promote communication and the capturing and sharing of knowledge and experiences.

Question 21

Secure and grow a safe and robust talent supply chain skill in global organization

Answer 21

• Ensure a supply of leaders who are globally competent.
• Monitor the workforce potential in developing countries.
• Select employees who can assist in meeting the organization’s goals.
• Be aware of demographic trends that affect talent supply.
• Develop a strong employer brand.

Question 22

Use and adapt HR technology skill in global organization

Answer 22

• Use technology to increase the efficiency of HR programs and integration with the organization’s information systems.
• Move HR technology from domestic to global operations
• Keep in mind different input requirements, attitudes toward and regulation of employee data and privacy, differing technology platforms, and cultural issues.

Question 23

Develop meaningful metrics skill in global organization

Answer 23

• Take a systematic and disciplined approach to measuring and operationalizing strategic goals.
• Align human capital to achieve strategic goals.
• Demonstrate the value HR brings to the global enterprise.

Question 24

Develop policies and practices to manage risks skill in global organization

Answer 24

• Provide for the health, safety, and security of employees.
• Protect the physical assets of the organization.
• Protect the intellectual property of the company, such as copyrighted material or patented devices or processes.
• Protect intangible assets
  
  • Ex: relationships with internal and external stakeholders and the reputation of the company
• Audit the organization’s policies and practices to ensure they are complacent and enforced Monitor breaches of compliance

Question 25

Breaches of compliance

Answer 25

• Financial (violations of law related to corporate governance)
• Ethical (environmental or consumer safety regulations)
• Employment-related (discrimination laws, requirements to inform workforces)