Negotiating Flashcards

1
Q

What is positional bargaining

A

Each of the parties have a particular positional demand which it seeks to advance

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2
Q

In relation to negotiating what is confirmation bias

A

Our believes our self sealing we look for confirmation of our own views

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3
Q

For approaches to negotiating

4

A

Separate people from the problem
Focus on interest not positions
Invent options for mutual gain
Insist on objective criteria

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4
Q

Five positive behaviours for negotiators

A

Flagging letting people know I will be behaviour you are going to use
Testing understanding and summarising checking that everybody understands
Asking a lot of questions may lead to a win-win area
Commenting on motives telling people why you are suggesting or doing something else trust
Assessing your own performance we can only get better

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5
Q

When negotiating stay away from these four behaviours

A

Imitators words like we are being very fair and reasonable
Defend or attack spirals do not get drawn into arguments
Argument chains concentrate on one strong argument not
Counterproposals do not count to every suggestion

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