NE-BC Section 3 Flashcards
What should employees understand about the compliance office?
1.) Staff are mandated to report any illegal or unethical behaviors .
2.) Reporting is confidential.
3.) Staff are protected (retaliation is illegal)
What are examples of incidents to reported to the compliance officer.
1.) Waste
2.) Fraud
3.) Abuse
4.) Discrimination
What defines the scope of practice of a nurse (i.e. what a nurse can and cannot do)
State Nurse Practice Act
Each states Board of Nursing has a Nurse Practice Act which defined the scope of practice for nurses licensed within the state.
What is the Board of Nursing?
The Board of Nursing is generally a state-based department responsible for licensing nurses, developing standards and scope of nursing practice, and outlining disciplinary action.
What is the most common reason that nurses have their license revoked?
Stealing narcotics for personal use or intentionally harming patients.
How do most states program for impaired nurses work?
Most impaired nurse programs allow a nurse to receive rehabilitation, without losing their license if they admit they have a substance abuse problem.
What is the NLRB?
The National Labor Relations Board is a federal agency that manages the NLRA.
What is the purpose of the NLRA?
The National Labor Relations Act (aka the Wagner Act) of 1935 was developed to provide protection for workers to form, join, assist labor unions; collectively bargain for higher wages and better working conditions; and it created rules for acceptable employer behavior during unionization efforts.
What is collective bargaining?
IT is a negotiated agreement between the labor union and the employer for union members focusing on healthcare, working hours/conditions, wages, vacation time, and other benefits.
What is the grievance procedure.
Negotiated during collective bargaining to solve disputes between employee and employer
What is the difference between Grievance and arbitration?
When a grievance cannot be resolved, it moves to arbitration where a hired impartial third party reviews all details of the grievance and gives a final award.
What are the steps permitted to unionize a workplace?
1.) attend meetings during non-work time to discuss joining a union.
2.) Talk about the union wherever other non-work talk is allowed.
3.) Read and distribute union literature as long as it is in non-work areas during non-work times such as breaks, lunch hours or before or after work.
4.) Sign a card or petition to show support for a union.
If a manager suspects union activity is going on at their facility, what are they permitted to do.
1.) Contact Human Resources
2.) Explain the rules regarding permissible union activity to the employees.
What are you not allowed to do as a nurse manager if there is union-organizing activity going on?
1.) Give an unplanned salary increase to your staff while the union organizing activities.
2.) Offer additional benefits like improved health insurance coverage, tuition reimbursement, or opening a day care center to entice employees to not join the union.
3.) Prohibit the union-organizers from collecting union authorization cards.
What can you do if union activity is going on in your organization?
You are permitted to provide information for employees about the unions history of dues, strikes, and how they have performed in other organizations.
What is the Taft Hartley Act?
The Taft Hartley Act of 1947 (aka the Labor Management relations Act) allows unions to be prosecuted and sued for mass picketing and secondary boycotts
How does the Taft Harley Act protect patients.
States that unions must give healthcare organizations 10 days notice before a strike.
What is the largest union of registered nurses?
National Nurse United has over 185,000 members.
How can you improve recruitment for your unit?
1.) Keep job descriptions up to date.
2.) Be honest with the expectations.
3.) recruit for the mission and vision of the unit/organization.
Name the platforms for recruiting nurses.
1.) Social Medica Networking
2.) Advertisements
3.) Tradeshows and Conferences
4.) Organizations website
What is the purpose of a job description?
1.) outlines a the job duties to a potential or new employee
2.) Explains the boundaries of the scope of practice
3.) Provides direction for the employee about what performance measures will be assess at evaluation time.
What must be included in a job description?
1.) Job Title
2.) Place of employement
3.) Brief description
4.) Job Responsibilities
5.)Experience/licensure/ degree required
6.) Benefits and Salary Range
What are the basic guidelines regarding salary?
1.) Should be included in the job description
2.) Reflect industry/geographic standards
3.)Range should be set by a rubric to avoid bias (years of exp, education, skill level, certifications)
What is generally included in an employee benefits package.
1.) insurance coverage-health insurance, dental vision, life disabilty
2.) PTO, Holiday time, sick time, vacation time
3.)retirement plans including 401k/403b
4.) Childcare reimbursement/benefit
5.)Tuition reimbursement
6.)Parking or transportation
7.)Employee Assistance Program
What is the goal of an employee assistance program (EAP)?
An EAP assists employees with personal or workplace issues that may hinder their ability to perform at work.
