NE-BC Section 3

Question 1

What should employees understand about the compliance office?

Answer 1

1.) Staff are mandated to report any illegal or unethical behaviors .
2.) Reporting is confidential.
3.) Staff are protected (retaliation is illegal)

Question 2

What are examples of incidents to reported to the compliance officer.

Answer 2

1.) Waste
2.) Fraud
3.) Abuse
4.) Discrimination

Question 3

What defines the scope of practice of a nurse (i.e. what a nurse can and cannot do)

Answer 3

State Nurse Practice Act

Each states Board of Nursing has a Nurse Practice Act which defined the scope of practice for nurses licensed within the state.

Question 4

What is the Board of Nursing?

Answer 4

The Board of Nursing is generally a state-based department responsible for licensing nurses, developing standards and scope of nursing practice, and outlining disciplinary action.

Question 5

What is the most common reason that nurses have their license revoked?

Answer 5

Stealing narcotics for personal use or intentionally harming patients.

Question 6

How do most states program for impaired nurses work?

Answer 6

Most impaired nurse programs allow a nurse to receive rehabilitation, without losing their license if they admit they have a substance abuse problem.

Question 7

What is the NLRB?

Answer 7

The National Labor Relations Board is a federal agency that manages the NLRA.

Question 8

What is the purpose of the NLRA?

Answer 8

The National Labor Relations Act (aka the Wagner Act) of 1935 was developed to provide protection for workers to form, join, assist labor unions; collectively bargain for higher wages and better working conditions; and it created rules for acceptable employer behavior during unionization efforts.

Question 9

What is collective bargaining?

Answer 9

IT is a negotiated agreement between the labor union and the employer for union members focusing on healthcare, working hours/conditions, wages, vacation time, and other benefits.

Question 10

What is the grievance procedure.

Answer 10

Negotiated during collective bargaining to solve disputes between employee and employer

Question 11

What is the difference between Grievance and arbitration?

Answer 11

When a grievance cannot be resolved, it moves to arbitration where a hired impartial third party reviews all details of the grievance and gives a final award.

Question 12

What are the steps permitted to unionize a workplace?

Answer 12

1.) attend meetings during non-work time to discuss joining a union.
2.) Talk about the union wherever other non-work talk is allowed.
3.) Read and distribute union literature as long as it is in non-work areas during non-work times such as breaks, lunch hours or before or after work.
4.) Sign a card or petition to show support for a union.

Question 13

If a manager suspects union activity is going on at their facility, what are they permitted to do.

Answer 13

1.) Contact Human Resources
2.) Explain the rules regarding permissible union activity to the employees.

Question 14

What are you not allowed to do as a nurse manager if there is union-organizing activity going on?

Answer 14

1.) Give an unplanned salary increase to your staff while the union organizing activities.
2.) Offer additional benefits like improved health insurance coverage, tuition reimbursement, or opening a day care center to entice employees to not join the union.
3.) Prohibit the union-organizers from collecting union authorization cards.

Question 15

What can you do if union activity is going on in your organization?

Answer 15

You are permitted to provide information for employees about the unions history of dues, strikes, and how they have performed in other organizations.

Question 16

What is the Taft Hartley Act?

Answer 16

The Taft Hartley Act of 1947 (aka the Labor Management relations Act) allows unions to be prosecuted and sued for mass picketing and secondary boycotts

Question 17

How does the Taft Harley Act protect patients.

Answer 17

States that unions must give healthcare organizations 10 days notice before a strike.

Question 18

What is the largest union of registered nurses?

Answer 18

National Nurse United has over 185,000 members.

Question 19

How can you improve recruitment for your unit?

Answer 19

1.) Keep job descriptions up to date.
2.) Be honest with the expectations.
3.) recruit for the mission and vision of the unit/organization.

Question 20

Name the platforms for recruiting nurses.

Answer 20

1.) Social Medica Networking
2.) Advertisements
3.) Tradeshows and Conferences
4.) Organizations website

Question 21

What is the purpose of a job description?

Answer 21

1.) outlines a the job duties to a potential or new employee
2.) Explains the boundaries of the scope of practice
3.) Provides direction for the employee about what performance measures will be assess at evaluation time.

Question 22

What must be included in a job description?

Answer 22

1.) Job Title
2.) Place of employement
3.) Brief description
4.) Job Responsibilities
5.)Experience/licensure/ degree required
6.) Benefits and Salary Range

Question 23

What are the basic guidelines regarding salary?

Answer 23

1.) Should be included in the job description
2.) Reflect industry/geographic standards
3.)Range should be set by a rubric to avoid bias (years of exp, education, skill level, certifications)

Question 24

What is generally included in an employee benefits package.

Answer 24

1.) insurance coverage-health insurance, dental vision, life disabilty
2.) PTO, Holiday time, sick time, vacation time
3.)retirement plans including 401k/403b
4.) Childcare reimbursement/benefit
5.)Tuition reimbursement
6.)Parking or transportation
7.)Employee Assistance Program

Question 25

What is the goal of an employee assistance program (EAP)?

Answer 25

An EAP assists employees with personal or workplace issues that may hinder their ability to perform at work.