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Salesforce > nCino > Flashcards

nCino Flashcards

1
Q

2 types of “help” articles?

A
  1. how to
  2. gold standard
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2
Q

what do you configure in order to add a new option to the magic wand?

A

routes with the type of “tool” or “action”

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3
Q

what is part of the functionality of the Rate and Payment structure?

A
  • Rate Structure
  • Payment Structure
  • Amortization Structure
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4
Q

how are standard fee’s enabled for use in fee management?

A

association between Fee and Product

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5
Q

What is the junction object in the Collateral Management data model between Account and Collateral Management?

A

Collateral Ownership (junction object)

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6
Q

In a credit memo, what syntax needs to be added to the end of the rich text field to make the field editable?

A

edit = true

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7
Q

valid output type for generating a nCino form?

A

MS Word

PDF

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8
Q

When an FI is using multiple product package per customer, this is called

A

Transactional

(the opposite of this is organic)

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9
Q

(T/F) there is a custom setting that allows FI’s to use Adverse Actions on a sub-loan

A

True

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10
Q

how can you make changes to a loan AFTER the loan has made it to the “Booked” stage?

A

Credit Actions

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11
Q

FI’s using the nCino Bank Operation system can experience which of the following?

A

-automated processes replacing what was once manual entry

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12
Q

What is not a challenge faced by banks today regarding changing demographics?

A

decrease in banking regulations

**weirdly worded, point is banking regulations are getting tighter and more strict as time passes

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13
Q

types of Relationship records?

A
  1. Individuals
  2. Businesses
  3. Households
  4. Lenders
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14
Q

each contact must be associated with a __________

A

relationship

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15
Q

every relationship is a type of ______

A

entity

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16
Q

Households feature should be used when:

A

there is a group of relationships that need to be connected together for exposure purposes

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17
Q

you must specify direct or indirect exposure on the “Entity Involvement” record using :

A
  • Borrower Type
  • Role
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18
Q

functionality of the “Add Entity pop out Window”:

A
  • can search for an entity
  • nCino suggests entities
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19
Q

junction object between Relationships and Loans?

A

“Entity Involvement” junction object

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20
Q

When adding the borrowing type you must specify

A
  1. contingent type
  2. contingent amount
  3. contingent percentage
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21
Q

3 types of Exposure:

A
  1. Proposed Exposure
  2. Committed Exposure
  3. Booked Exposure
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22
Q

Total exposure:

A

sum of Proposed + Committed + Booked Exposure

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23
Q

to optimize the use of DocMan you can use

A

Placeholders

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24
Q

Product Catalog hierarchy:

A
  • →Product Lines
  • →Product types
  • → Products
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25
Q

Spreads :

A

(aka Financial Analysis)

-→ used to support the internal credit analysis process of an institution to determine clients financial performance

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26
Q

Fields Maps:

A

junction object used to related fields on two different objects during the convert process

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27
Q

nCino loan naming convention:

A

Relationship Name - Product Name - Loan Amount

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28
Q

before an admin runs the Rate and Payment Structure feature process

A

must first contact the CSM and complete the Sherman Calculation Engine Plug-In Configuration

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29
Q

If you experience an error when you try and enable feature processes, click _____ beside each relevant process to run immediately

A

Run Process

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30
Q

you can use “Enhanced Fee Management” in →

A

any workflow where you can add a route

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31
Q

optional configurations for Fee Management →

A
  • Set Collection Method
  • Enable Multi-Lingual functionality
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32
Q

basic steps of Fee Management:

A
  • create pick lists and field sets
  • create fee’s in fee management
  • associate fee’s to products in Fee Management
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33
Q

-Which objects exist to document the valuation history of a piece of collateral over time?

A

Collateral Valuation object

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34
Q

which object exists to sum the value of collateral pledged on multiple records and push the collective value of the loan

A

Loan Collateral Aggregate

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35
Q

(T/F) All Collateral Management records must have a collateral type assigned?T

A

true

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36
Q

(T/F) Lien records in the nCino system are NOT official lien filings and CANNOT hold people responsible to financial obligations

A

True

*they just represent the lien exists

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37
Q

Covenant:

A

agreement between a borrower and lender as a condition of approval of the loan

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38
Q

(T/F) Covenants added to a relationship are automatically active (be default) and only active convenants generate compliance records

A

true

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39
Q

(T/F) a notification task/email can be configured to notify a user a certain number of days before a covenant due date

A

true

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40
Q

convenants can be created from which objects:

A
  • loan
  • relationship
41
Q

nCino’s best practice for monitoring covenants

A

via Reports and Dashboards

42
Q

Credit Memo supports which type of reviews -→

A
  • internal
  • external
43
Q

Credit Memo features include:

A
  • Summary overview of a record
  • Aggregates information easily to display in the credit memo view
  • pulls data to prevent duplicate data entry and the need to re-enter data
44
Q

Product Package allows:

A
  1. allows multiple loans in one package
  2. allows the use of multi-tiered loans
45
Q

4 types of Credit Actions:

A
  1. Renewal
  2. Modifications
  3. Review
  4. No Action
46
Q

2 most common Credit Actions;

A

Renewal: an extension of the maturity date of the loan, often 90 days or more into the future

Modification: changes to the rate, term, loan amount, or any other loan attribute, which could also include the maturity date

47
Q

Takedown:

A

when a borrower receives money from the lender in stages, such as with a construction loan with project milestone to meet for funds

48
Q

(T/F) the status field in Product Package mirrors the Loan status

A
49
Q

what is Total Loan Facilities Amount in relation to Product Package?

A
  • displays the sum of the original amount of all loans in the product package
  • can be configured to include only loans in a specific status
50
Q

(T/F) loans processed in nCino typically go through multiple approvals

A

True

51
Q

Two types of Approval Propagation:

A

standard

reverse

52
Q

records are _____ once submitted for approval:

A

locked

53
Q

Approval process required config:

A

-“Is Review Ready” field on the loan should be set to true

54
Q

Approval Process Optional config:

A
55
Q

(Y/N) Is it necessary to have all the tiers in the hierarchy to use multi-tiered loans?

A

No

56
Q

(T/F) Bulk actions work only on the Product Package

A

False

57
Q

nCino Product Package naming convention:

A

Relationship Name - PP

58
Q

1st step to submit a loan for approval as part of a Product Package?

A

“Is Review Ready” checkbox set to true

59
Q

two objects a “Review” Credit Action can be initiated from

A

Product Package object

Relationship object

60
Q

What happens when “No Action” Credit Action is taken on a sub-loan, if it’s parent is renewed?

A

the sub-loan is immediately associated to the parent loan

61
Q

3 steps of a Credit Review Process?

A

Initiate → Edit → Complete

62
Q

3 actions you can take from the Magic Wand on a loan?

A
  • No Action
  • Renewal
  • Modification
63
Q

(T/F) when using a Product Package, a loan must always be approved from the loan record?

A

False

*loan can be approved from the product package

64
Q

(T/F) Bulk actions work only on the Product Package

A

False

65
Q

(T/F) Normally the relationship tied to a product package is a business

A

false

66
Q

2 Types of Adverse Actions:

A

Withdrawal: borrower walks away from the loan before it is booked

Decline: banks denies credit to the borrower

67
Q

you can select ___ “Withdrawal” Adverse Action request reasons

A

1

68
Q

you can select ___ “Decline” Adverse Action request reasons

A

4

69
Q

2 laws that govern/regulate fact that banks have to give proper reasons for issuing a “Decline” Adverse Action on a loan

A

Equal Opportunity Act (ECOA)

Fair Credit Reporting Act (FCR)

70
Q

Memo:

A
  • used to make changes on a loan record
  • and, if configured to do so, can automatically apply a specified set of changes to the loan record when the memo is submitted and approved
  • can display date, time, and status of changes made on a loan record

*used on the Loan object

*memo is used After Approval stage and Before Booked stage

Approval stage → Memo ← Booked stage

71
Q

4 Memo types:

A
  • Change Memo (most common)
  • Counter Offer
  • Contingent Approval
  • Original
72
Q

how many Memo’s can be in progress on a loan at one time?

A

1

73
Q

Memo is used on which object?

A

Loan object

74
Q

What is required in able to use DocMan?

A
  • must enable Chatter
  • “Chatter Feed Tracking” enabled on each object that DocMan supports
75
Q

which naming convention can be configured within DocMan?

A

File

Document Placeholder

76
Q

information in DocMan may be included →

A

Reports

77
Q

a user without any permissions assigned can only do in DocMan :

A
  • view placeholders
  • use expanded view and doc preview
  • download files
78
Q

“Document Transfer API” is a _________ integration with a FI’s ECM (Enterprise Content Management)

A

Custom integration

79
Q

Features of DocMan:

A
  • track workflow history
  • search placeholders
  • editable placeholder fields
  • configurable
80
Q

3rd party integrations with DocMan:

A
  • Document Preparation
  • E-signature
  • Credit Reporting
81
Q

Types of Permission Sets for DocMan:

A
  • Delete
  • Create Placeholders Names
  • Review Document Permissions
82
Q

Tools and Actions -→ Tools:

A
  • Payment Calculator
  • Underwriting Summary
  • Classic Credit Memo
83
Q

Tools and Actions → Actions:

A
  • Change Product
  • Copy Loan
  • New Limit/Sub/Takedown
  • Snapshot
  • Decline/Withdraw
  • Renew/Modify Loan
  • Generate Credit Memo
  • Generate Forms
  • Submit for Approval
  • Memo
  • Run Auto Decision
  • Check Policy Exceptions
84
Q

Examples of Commercial Lending Business Segments:

A
  • Middle Market
  • Corporate Investment
  • Wealth Management
85
Q

Examples of Commercial Lending Specialty Programs:

A
  • Small Business Administration (SBA)
  • Mortgage Warehousing
  • Asset Based Lending
  • Factoring
  • Dealer Floor Plan
  • Syndications and Participations
  • Corporate Cards
86
Q

3 types of nCino update releases?

A
  • Sandbox
  • General Release
  • Updates

-

87
Q

when a Connection Role is “Self-Reciprocrating”, that means →

A

the connected entity is assigned the same role

88
Q

which objects does an administrator configure the “Conditional display Criteria” field which drives conditional route rendering in the nCino UI?

A

Route Group

89
Q

How many releases (updates) does nCino have a year?

A

2

Spring & Fall

90
Q

which field on Route and Route Group record must be unique and is required?

A

Lookup Key

(auto-populated if not filled out)

91
Q

the suggested entities picklist on Collateral Creation is based on ___________

A

Entity Involvement

92
Q

Product Catalog is configured on the back end using what tool?

A

DM Admin Tool

93
Q

DocMan can be configured for what objects:

A
  • Loan
  • Collateral Management
  • Product Package
94
Q

what would cause loans in different stages to be showing different sets of fields?

A

Conditional Rendering

95
Q

“Net New Funds” field is calculated on Loans that are either ______ or _______

A

Renewals or Modifications

96
Q

Fields that can be used to filter total exposure calculations:

A
  • Borrower Type
  • Stage
  • Status
97
Q

Credit Memo - Snapshot

A

Snapshot is a tool that allows you to capture data at a specific point in time, and display the data in an easy to read table within nCino’s Credit Memo feature

98
Q

Approval Process objects:

A
  • Loan
  • Memo
  • Product Package
  • Adverse Action
  • Risk Rating Review
99
Q

best practice for making new UI Groups or Routes?

A

cloning

*if possible

Salesforce (8 decks)

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