Nature of the Counselor's Work Flashcards
Although we have no control over the defensiveness that the client brings to the session, through a careful assessment of the counseling environment, we can ___ that could potentially increase defensiveness.
reduce or eliminate any external irritation
___, ___ and ___ creates the counseling environment.
The office;
Nonverbal behaviors; Counselor’s attitude towards the client
The counseling relationship requires the ___, ___, safety, and ___ that the office provides.
quiet;
comfort;
confidentiality
Thus the office should be ___, ___, ___, ___, and ___.
Soundproofed;
Soft lighting;
Uncluttered;
Appropriately stored client records;
Free from distractions
A number of nonverbal behaviors can affect our relationship with our clients. Examples of these are: ___, ___, ___, ___ and ___.
Posture;
Eye contact;`
Tone of voice;
Personal space;
Touch
Brammer and MacDonald (2003) suggest that whether one has physical contact with a client should be based on:
1. The helper’s ___
2. The helper’s ___
3. What is most likely to be ___
4. Risks that may be involved as a ___
Brammer and MacDonald (2003) suggest that whether one has physical contact with a client should be based on:
1. The helper’s assessment of the needs of the helpee
2. The helper’s awareness of his or her own needs
3. What is most likely to be helpful within the counseling relationship
4. Risks that may be involved as a function of agency policy, customs, personal ethics, and the law.
There are ways to apply nonverbal behavior:
1. Lean ___
2. Make good ___ (depending on culture)
3. Speak in a voice that ___
4. Rarely ___
There are ways to apply nonverbal behavior:
1. Lean forward
2. Make good eye contact (depending on culture)
3. Speak in a voice that meets the client’s affect
4. Rarely touch the client
There are two ways to approach the client with good attitude:
1. Building an ___ and 2. Effective delivery of ___
I. Building an effective working alliance (empathy, acceptance, genuineness, etc.)
II. Effective delivery of your theoretical approach (ability with and belief in your theory, competence, and cognitive complexity)
In approaching the client, building an effective working alliance includes showing ___, ___, ___ and etc.
empathy;
acceptance;
genuineneess
In approaching the client, effective delivery of your theoretical approach is shown through your ____.
ability with and belief in your theory, competence, and cognitive complexity
In approaching the client, the counselor who seems false, judgmental, and closed-minded will create an atmosphere of ___ during the session.
defensiveness
In approaching the client, the counselor who struggles with his or her own issues will attend ___ to the client.
poorly
In approaching the client, the counselor who cannot understand cultural differences will have ___ to his or her client.
difficulty relating
In approaching the client, the counselor who is not cognitively complex will view the client’s situation in ___.
a limited way
In approaching the client, the counselor who lacks knowledge of and commitment to a theory will proceed ___ with his or her clients.
awkwardly
There are five errors of communication, namely: ___, ___, ___, ___, and ___.
Error of Approach;
Error of Interpretation;
Error of Language;
Error of Judgement;
Error of Omnipotence