National initiatives Flashcards
The Care Certificate 2014
Sets out the minimum standards of care that should be carried out.
- Understand your role
- Your personal development
- Duty of care
- Equality and Diversity
- Work in a person centred way
- Communication
- Privacy and Dignity
- Fluids and Nutrition
- Awareness of mental health, dementia and learning disability
- Safeguarding adults
- Safeguarding children
- Basic life support
- Health and Safety
- Handling information
- Infection prevention and control
Ofsted - ADD WHAT THEY DO TO IMPROVE
Carries out inspections that rate child care settings and schools from ‘outstanding’ to ‘inadequate’
Aspects inspected include:
- Effectiveness of leadership and management
- Quality of teaching, learning and assessment
- Personal development, behaviour and welfare
- Outcomes for children and learners
- Effectiveness of safeguarding
Care Quality Commission - CQC
Regulator of health and social care for England
It registers and licenses care services to ensure essential standards of quality and safety are met
It carries out inspections of health and social care settings to monitor that the care provided continues to meet the standards required
It publishes inspection reports that rate care settings from ‘outstanding’ to ‘inadequate’
It can issue warning notices and fines if standards aren’t met
Equality and Human Rights Commission - EHRC
It provides definitions of different types of discrimination
It gives advice on how you can decide if what happened was against equality law
It suggests ways to sort out the situation with the person or organisation
It produces factsheets about discrimination based on the 9 protected characteristics
It advises on how to make a discrimination complaint
It provides information about how to take a case to court
It provides contact details for a telephone equality-advisory and support services helpline
National Institute for Health and Care Excellence - NICE
Assess new drugs and treatments as they become available
To provide evidence-based guidelines on how particular conditions should be treated
To provide guidelines on how public health and social care services can best support people
To provide information services for those managing and providing health and social care
To improve outcomes for people using the NHS and other public services
NICE considers whether a drug treatment:
- benefits patients
- will help the NHS meet its targets for example
- is good value for money and cost effective
- should be available on the NHS
Impacts of legislation and national initiatives
Person centred approach to care
Individual needs met
Empowerment
Accessible services
Provides a system of redress
Guidelines for practitioners
Raises standards of care
Staff selection and interviews must comply with the Equality Act
Advertisements and interviews must not discriminate against any of the 9 protected characteristics
Questions asked at an interview must be non-discriminatory
Interviewers should be trained in equality and diversity so that they are aware of bias and discriminatory practice
A mixed interview panel (age, experience, men and women, different ethnicities) can help avoid bias
Organisational policies
Care environments have to produce policies to guide satff and to ensure service users are aware of the care and standards they are entitled to.
Policies promote good practice by:
- providing guidance about the aspects of care covered by the policy so that staff know how to handle situations
- ensuring everyone is working to the same standards and so provide consistency of care
- ensuring staff all know their responsibilities and what is expected of them
- making professional conduct clear
- ensuring legal requirements are met
- providing system of redress
- giving individuals rights
- helping service users feel safe and secure
- helping develop trust between services users and service providers
system of redress = a way of obtaining justice after receiving inadequate care. This may take the form of compensation awarded by the courts or having your rights restored in some way
Examples of best practice:
Being non-judgemental Respecting the views, choices and decisions of individuals who require care and support Anti-discriminatory practice Valuing diversity Using effective communication Following agreed ways of working
To promote best practice: Mentoring Monitoring Performance management Staff meetings Provide training
Examples of discriminatory practice:
Stereotyping, labelling and prejudice Inadequate care Abuse and neglect Breach of health and safety Being patronising