NAPRA Competencies for Pharmacy Technicians Document Flashcards
How many main competencies are there in this document?
9
What does BPMH stand for?
Best Possible Medication History
What is competency 1?
Ethical, Legal, and Professional Responsibilities - Pharmacy Technicians practice within legal requirements, demonstrate professionalism and uphold professional standards of practice, code of ethics, and policies.
What is key competency 1.1?
Practice within legal requirements
What is key competency 1.2?
Uphold ethical principles
What is key competency 1.3?
Manage actual and potentially legal, unethical, or unprofessional actions or situations in practice.
What is key competency 1.4?
Apply principles of professionalism
What is key competency 1.5?
Document activities in compliance with legislation, standards, and policies.
What is competency 2?
Patient Care - Pharmacy technicians participate in meeting the patient’s health and drug-related needs, through collaboration with the patient, the pharmacist and other health professionals, to achieve the patient’s health goals.
What is key competency 2.1?
Develop a professional relationship with the patient
What is key competency 2.2?
Obtain patient information for pharmacist review
What is key competency 2.3?
Collaborate with the pharmacist to support care plan activities.
What is competency 3?
Product distribution - Pharmacy technicians implement safe and effective product distribution to ensure the safety and accuracy of released products.
What is key competency 3.1?
Receive, interpret, and process a prescription.
What is key competency 3.2?
Prepare products for dispensing
What is key competency 3.3?
Prepare and compound non-sterile and sterile products according to guidelines and standards of practice.
What is key competency 3.4?
Verify the technical aspects of a prescription to ensure the accuracy and quality of products.
What is key competency 3.5?
Collaborate with the pharmacist in the release of the product.
What is competency 4?
Practice setting - PharmTechs contribute to the management of a practice setting with the goal of ensuring safe, effective and efficient product distribution.
What is key competency 4.1?
Optimize the safety, efficacy and efficiency of operations in the practice setting.
What is key competency 4.2?
Contribute to the management of pharmacy inventory to ensure safe, effective and efficient product distribution.
What is key competency 4.3?
Contribute to the management of record-keeping activities.
What is competency 5?
Health promotion - PharmTechs support health promotion activities for patients, communities and populations in collaboration with the pharmacist.
What is key competency 5.1?
Support patient-specific health promotion activities in collaboration with the pharmacist.
What is key competency 5.2?
Support public health activities in collaboration with the pharmacist.
What is key competency 5.3?
Contribute to the maintenance of a healthy environment for the public.
What is competency 6?
Knowledge and Research Application - PharmTechs access, retrieve and apply relevant information to make evidence-informed decisions within their practice with the goal of ensuring safe and effective product distribution.
What is key competency 6.1?
Respond to questions that do not require pharmacist referral using appropriate strategies.
What is key competency 6.2?
Apply relevant information in practice
What is competency 7?
Communication and Education - PharmTechs communicate effectively with patients, the pharmacy team, other health professionals and the public, providing education when required.
What is key competency 7.1?
Establish and maintain effective communication skills.
What is key competency 7.2?
Use safe, effective and consistent communication systems.
What is competency 8?
Intra and Inter-Professional Collaboration - PharmTechs work in collaboration with the pharmacy team and other health professionals to support the delivery of comprehensive services, make the best use of resources and ensure continuity of care in order to achieve the patient’s health goals.
What is key competency 8.1?
Create and maintain collaborative professional relationships.
What is key competency 8.2?
Contribute to the effectiveness of working relationships in collaborative teams.
What is key competency 8.3?
Participate in the delivery of collaborative health services in collaboration with the pharmacist.
What is key competency 8.4?
Accept referrals from and make referrals to the pharmacist.
What is competency 9?
Quality and Safety - PharmTechs collaborate in developing, implementing, and evaluating policies, procedures, and activities that promote quality and safety.
What is key competency 9.1?
Contribute to a culture of patient safety
What is key competency 9.2?
Contribute to continuous quality improvement and risk management activities related to the drug distribution system.
What is key competency 9.3?
Ensure the quality, safety and integrity of products
What is key competency 9.4?
Create and maintain a working environment that promotes safety
