MTII Flashcards

0
Q

What have we learned from halo effect research

A
  • That both adults and children automatically assume those that are beautiful have more positive attributes
  • learned lots about how physical appearance relates to power clothing and more
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1
Q

What is the halo effect

A

“What is beautiful is good” hypothesis
– if you appear to be attractive, most likely you are perceived positive (e.g friendlier, intelligent, likable, even higher income)

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2
Q

What is the big picture concept about research done on advertising and body image

A

The Socially represented ideal body is increasingly thin and much thinner than average body shape of the general population.

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3
Q

Where do advertisers explicitly target the body image of women

A

Food and exercise products

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4
Q

What is the body shape trend in higher social classes

A

Men - taller and heavier

Women - taller and lighter

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5
Q

What is the matching hypothesis or likes attract hypothesis

A

People per those who are similar to themselves on relevant dimensions
- it is the most popular model of how one picks a mate

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6
Q

What is the evolutionary argument regarding mate preferences

A

The value of individuals as mates is consensual and Peoples preferences are relatively homogenous with preferences reflecting properties that were evolutionarily advantageous in past environments

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7
Q

What are the findings of the mate selection study? What do they mean

A

Women are more selective than men
- indicates men and women have different preferences when it comes to findings what is attractive. Body shape is more important to men. People are most likely to choose partners who were similar in height and race. People tend to prefer mates who have observable characteristics that are valued by most people rather than mates who are similar to themselves.

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8
Q

What traits had little effect on assessments of desirability

A

Education Concordant desires for future kids
Income Religious comparability
Previous marriages
Having kids Similar habits smoking and drinking
Appetites with respect to casual sex

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9
Q

What explains the finding that desirable women end up matched with higher income men

A

Selective Women are more desirable and because so they end up with higher income men, who are more selective, so select these women.

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10
Q

What are the limitations of mate matching research

A
  1. Not meant to capture what occurs in settings that diverges from everyday human interactions
  2. Results only apply to certain situations where people are meeting for the first time, doesn’t adequately characterize interactions over long periods of time.
  3. Inaccuracies across studies
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11
Q

What is the productivity model

A

Attractive workers are more productive than unattractive ones.
- could arise from being discriminated by the consumer/ customers treat attractive workers better

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12
Q

What is the distribution of workers across occupations

A

Attractive workers are observed in greater proportions in those occupations where attractiveness is rewarded
- both un/attractive workers are found in any occupation

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13
Q

What did Hammermesh and Biddle find regarding worker beauty? What percent penalty is there for plainness?

A
  • 2.5% of employees were rated as strikingly beautiful/handsome
  • plain looking people earn less than average looking people, who earn less than good looking people.
    • the plainness penalty is 5-10%, slightly larger than the beauty premium.
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14
Q

What are the findings in the studies regarding uniforms

A
  • black uniforms were rated as more malevolent than non black
  • statistical analyses showed that teams with black uniforms were penalized more than non black
  • football fans and referees were more likely to rate the defensive teams actions as illegal and aggressive if they wore black
  • those in black chose more aggressive games as a group than as individuals. Those in white did not show an increase in aggressive choices
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15
Q

What are the seven time zones

A
  1. Future, work motivation-perseverance
    - stereotypical work ethic to finish tasks despite difficulties
  2. Present, fatalistic, worry-free avoid planning
    - live one day at a time
  3. Present, hedonistic
    - get drunk at parties, impulsive, take risks
  4. Future, goal-seeking and planning
    - centered on pleasure of planning and achieving goals
  5. Time press
    - upset to be late, angry if people are late
  6. Future, pragmatic action for later gain
    - act now to achieve desirable future
  7. Future, specific, daily planning
    - obsessed with nitty gritty of getting ahead
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16
Q

What is monochronic time

A

Paying attention to and doing only one thing at a time

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17
Q

Polychronic time

A

Being involved with many things at once

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18
Q

How do monochronic people/cultures talk about time

A
  • time is experienced and used in a linear way
  • it is divided into segments; scheduled and compartmentalised, musing it possible to concentrate on one thing at a time
  • time is perceive as tangible, where it’s like money, ad. B be spent, saved, lost, or wasted
  • concentrate on ONE thing at a time, don’t like to be interrupted
  • seals people off from another and intensifies some relationships
  • dominates businesses in US
  • applies to western cultures: Germany, Switzerland, Scandinavia
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19
Q

Characterize the difference between monochronic and poly chronic cultures

A

Mono

  • do one thing at a time
  • concentrate on the job
  • take time commitments seriously
  • are low context and need info
  • are committed to the job
  • adhere religiously to plans
  • concerned with not disturbing others; follow rules of privacy and consideration
  • show great respect for private property
  • emphasize promptness
  • accustomed to short relationships

Poly

  • do many things at once
  • highly distractible and subject to interruptions
  • consider time commitments an objective to be achieved
  • high context and already have info
  • committed to people and human relationships
  • change often and easily
  • more concerned with those who are closely related than privacy
  • borrow and lend things easily and often
  • base promptness on the relationship
  • strong lasting lifetime relationships
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20
Q

What is the relationship between poly chronic time and info?

A
  • they feel they must be up to the minute about everything and everybody; business or personal
  • many millions of dollars have been lost in international business because monochronic and polychornic people don’t understand each other
  • these two opposing views often show up during business meetings
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21
Q

What are the findings in the studies regarding job satisfaction and work arrangements? (Ch 30)

A
  • Studies reveal that communication shapes the relationships between many aspects of communication
  • main focus is on the communicative origins of organizational members temporal experience and the dimension of organizational time

JoB satisfaction
- findings revealed that a future time focus and higher levels of punctuality were associated with greater job satisfaction, while a higher work pace was associated with lower levels of satisfaction
Flexible work arrangements
- despite all the seemingly advantages of flexibility, it is also likely to be associated with higher levels of CMN load
- in addition to better management of flexible work arrangements as a way of improving work life quality and benefits for both employees and employers, and increased focus and training on successful project management may also have similar advantages
- the positive relationship between punctuality and job satisfaction is a reflection of the importance of timeliness and successful task coping strategies to work life quality
- companies that slow the pace of work through better paid time off policies report greater success in their retention efforts
- consistent with decreased job satisfaction, outcomes of overwork include more mistakes, anger at employers, resentment toward coworkers, higher stress, etc

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22
Q

What was found in the studies regarding color

A
  • orange/red stimulates people to eat/ and rush out. Hence why it’s used in many fast food places
  • viewing or creating art can boost the immune system, alter pain perception and promote health and well being
  • cancer centers tend to decorate with warm, inviting colors like soft Maude’s and purples,calming burnt oranges and quiet ivory tones – colors that make you feel good when you walk in
  • colors like light blues and mint greens are successful at beneficial in reducing patient stress and can promote physical and mental relaxation
  • dark blue can make some people feel melancholy
  • purple is used in meditation rooms, and in surrounding where leadership is important. Adding a rosy red violet to create a strong, assertive magenta has been known to boost creativity, productive, and self confidence in the work place
  • yellow alone can be over stimulating to some young children, important to balance with calming blue
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23
Q

What are stereotypes

A

Type of knowledge structures that creates expectations for other behaviors and character
- e.g if we think that people from a particular culture are likely to be friendly,me assume that the person with whom we are to interact will also be friendly

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24
Q

How do our expectations about others shape our behavior

A

We try to explain others behavior in a manner consistent with our expectancies if such an explanation is possible

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25
Q

When are we likely to abandon or modify our expectations/stereotypes of others

A

In the face of information that personalizes another thus making the person appear to be an individual rather than a member of a particular group

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26
Q

Research on the interplay between stereotypes and behaviors points to what conclusions

A
  1. If we think that certain things are likely to happen, those thoughts will affect how we judge another person
  2. We make evaluations of people based on the behaviors that use when talking to us
  3. We act in ways that are influenced by the stereotypes we have for another person; as well, if we act in ways affected by our stereotypes, we may be changing how our conversational partner acts in response
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27
Q

What are the results of the stereotype study

A
  • stereotypes didn’t have any effects on how people we’re judged after a conversation
  • the more positive people were about people from the culture which they interacted, the better the judgements of the conversation they had with their partners
  • how people acted during an interaction was much more likely to affect judgements their partners made about them
  • some evidence that stereotypes people had for one another affected their own behavior and how their conversational partner acted
  • USA positive attitude linked to direct body orientation and more eye gaze in the first 5 minutes/knowledge about international linked too fewer head nods during the convo
  • international positive attitude linked to less eye gaze/ knowledge about US linked to gaze time
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28
Q

Interpersonal deception theory (book)

A

Attempts to explain the manner in which individuals deal with actual or perceived deception on the conscious or subconscious levels while engaged in face to face interaction

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29
Q

Pre Interactional factors

A

Sender/receiver goals, motivations, expectations, cognitive/emotional states, behavioral repertoires, and communication skills, familiar rarity (information, behavioral, relational) between communicators, context

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30
Q

Truth bias

A

Interaction phase: game of moves and counter moves where the sender and receiver are trying to define the intentions and beliefs of the other, as the interaction proceeds the deceptive sender will be more difficult to distinguish from a truthful sender

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31
Q

Post interaction phase

A

Meant to identify what the outcomes of a given interaction are, senders perception of success and the receivers judgment of credibility and believability and the receivers accuracy level

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32
Q

Are People better at deception or detecting deception

A

Deception

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33
Q

What seems to be the best clue to detecting deceptions

A

Voice pitch
The results of more than 20 studies point to the value of words, participatory the tone in which they are spoken, as clues to lie detection

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34
Q

What is the “leakiest” channel

A

Discrepancies
A discrepancy is the leakiest of channels because it involves two modes of communication that are hard to control simultaneously

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35
Q

Why is the face such a bad place to look for signs of deception

A

The face is the least leaky nonverbal channel. Because a persons ability to deceive, they proposed, varies with the “sending capacity” of the channel that is use, and the greater the channels sending capacity, the Erie deceptive the channel can be; therefore, since the face has maximal sending capacity, then it is especially well equipped to tell lies, and provides the least reliable cues for someone telling lies

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36
Q

What type of people are good lie detectors

A

One characteristic often found in good lie detectors has been labeled “social participation,” a more or less self explanatory referring to people who are outgoing, friendly, and active in many social groups.

Another characteristic is social anxiety. The socially anxious more often choose to endure nonsocial pain. The uneasiness and sensitivity these people experience in social situations seems to alert them to signs that they are being lied to. They are. Good at sending their own true feelings, but poor at telling lies

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37
Q

Who’s better at erecting deception: men or women (ow both Rosenthal & DePaulo and Judith Halls arguments here) *-> incomplete answer

A
  • Women’s empathy seemed to fail them when they were asked to decode lies. The more leaky a tone of voice, the more discrepancy a message; the more furtive (=attempting to avoid attention) a look, the less well women do d in interpreting it
  • men showed just the opposite pattern: as communications became more leaky and deception more blatant, the men’s accuracy in detecting lies improved relative to the women’s
  • Halls argument is unclear on the point of gendered deception detection. She says women unconsciously may be tuned into leaky channels but choose not to acknowledge these leaky channels for fear of causing an unpleasant social interaction
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38
Q

What is public self consciousness

A

Refers to the ability to become aware of another’s perspective and to act from that perspective

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39
Q

How does public self consciousness relate to deception

A

Individuals with a strong sense of public self consciousness will seem more credible, regardless of whether they are telling the truth

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40
Q

How does public self consciousness relate to expressivity

A

Expressive people also exude credibility regardless of the truth of their assertions,because their spontaneity tends to disarm suspicion

  • expressivity refers to the ability to engage others in social interaction
  • introverts impress others as less credible
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41
Q

How does public self consciousness relate to social anxiety

A

Social anxiety refers to being afraid of social interaction and being nervous during such interactions.
As a result, the social clumsiness of introverts and the impression of tension, nervousness, or fear that is natural to socially anxious people are interpreted as indicators of deception
Introverts and socially anxious people are seen as less credible
- introversion refers to an orientation toward the internal world of ideas and concepts

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42
Q

What are fixed feature elements

A
  1. Spatial organization (where buildings are…)
  2. Size or volume (like of a lecture hall)
  3. Materials used in the environment (desk, couch…)
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43
Q

Semi-fixed feature elements

A
  1. Arrangement of objects and artifacts (TV…)
  2. Selection of objects and artifacts (tape dispenser vs stapler)
  3. Light and shade
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44
Q

Environmental elements: color

- moods and meanings associated with: red

A

Hot, AFFECTIONATE, angry, defiant, contrary HOSTILE, full of vitality, excitement, love

45
Q

Environmental elements: color

- moods and meanings associated with: yellow

A

UNPLEASANT, exciting, hostile, CHEERFUL, joyful, jovial

46
Q

Environmental elememts: movable objects

A

Furniture arrangements

  • couch looks at tv
  • desks at prof
47
Q

Environmental elememts: structure and design

A

Like an apartment complex

Designs for driving in a social environment. (Like how a bar/table set up)

48
Q

Traditional classroom design

A

Teacher in front of room

Desks facing them

49
Q

New style classroom layouts

A

Students sit in groups at tables, prof in front

Students set in semi circle facing each other/front, prof front

50
Q

What is culture

A

An accumulated pattern of values, beliefs, and behaviors shared by an identifiable group of people with a common history and a common verbal and nonverbal symbol system

51
Q

Nature of culture

A
  • Culture is ubiquitous (=found everywhere)
  • culture is simultaneously invisible and pervasive
  • culture is largely a nonverbal phenomenon
52
Q

Halls high context/low context

A

High context

  • important info is carried in contextual and nonverbal cues
  • less direct verbal style (communicators talk “around” the point)
  • significant sense of responsibility to others
  • time is less structured
53
Q

High context and nonverbal behavior

A
  1. Highly verbal persons are seen as less attractive
  2. More relating on nonverbal communication
  3. Implicit verbal codes
54
Q

High context countries

A

China
Japan
South Korea
Taiwan

55
Q

Low context

A
  • use if verbal language emphasized for communicating thoughts, feelings and ideas
  • verbal fluency is admired
  • direct statements of opinions and desires is valued
  • binds between people are fragile, commitment to others is shorter
  • time is organized
56
Q

Low context countries

A

Germany
Switzerland
Us
Sweden

57
Q

Hofstede’s cultural dimensions

A
Collectivistic/individualistic
Power distance
Masculine/feminine
Uncertainty avoidance 
Long term vs shirt term orientation 
Indulgence vs restraint
58
Q

Collectivistic/individualistic

A

Refers to the balance of concern for oneself and concern for others

59
Q

Collectivistic

A
  • a “we” orientation rather than an “I” orientation
  • value placed on order, duty , traditions, age, group security and hierarchy
  • people are identified by their membership in extended families
60
Q

Collectivistic nonverbal behavior

A
  1. Smaller personal boundaries
    2 emotional expression is controlled
  2. Greater awareness that behavior may be offensive = greater control of nonverbal behavior
61
Q

Collectivistic countries

A
Guatemala
Ecuador
Panama
Venezuela
Colombia
Pakistan
62
Q

Individualistic

A
  • each person is separate, unique

- people should be independent and self sufficient

63
Q

Individualism and nonverbal behavior

A
  1. Value space and privacy
  2. Fewer rules that govern emotional expressions
  3. Emphasis on personal choice
64
Q

Individualistic countries

A
USA
Australia
Invite kingdom
Canada
Hungary
65
Q

Power distance

A

Fears to a view of human inequality

66
Q

Low power distance

A
  • minimizes distance between social classes

- challenging authority is acceptable. Even desired

67
Q

Low power distance and nonverbal behavior

A

Fewer nonverbal differences between people of varying status levels

68
Q

Low power distance countries

A
Australia 
Israel
Denmark
New Zealand
Ireland
69
Q

High power distance

A

Strong hierarchy

Strong authority

70
Q

High power distance and nonverbal behavior

A
  1. High power distance cultures tend to use greater proxemics distances (particularly when power differences exist)
  2. Subordinates stick to social rules when interacting with a superior
  3. Subordinates smile more and show positive emotions to superiors
71
Q

High power distance countries

A
Malaysia 
Slovakia
Guatemala
Panama
Philippines
72
Q

Masculine/feminine

A

Refers to what motivates people: wanting to be the best or liking what you do

73
Q

Masculine

A
  • emphasizes success (“winner” or “best in field”)

- socializes people to tend to be assertive and competitive

74
Q

Masculine countries

A

Japan
Hungary
Austria
Venezuela

75
Q

Feminine

A
  • success is defined by the quality of your life
  • maintaining life/work balance is important
  • emotional expressions are valued (and desirable)
  • conflicts are resolved through discussion - compromise and consensus
76
Q

Feminine cultures

A
Sweden
Norway 
Netherlands
Denmark 
Slovenia
77
Q

Uncertainty avoidance

A

Refers to how a culture chooses to adapt to change and cope with uncertanity

78
Q

High uncertainty avoidance

A
  • highly resistant to change
  • uncertainty is perceived as threatening
  • rules frequently adopted to control social behavior
79
Q

High uncertainty avoidant countries

A

Greece
Portugal
Guatemala
Uruguay

80
Q

Low uncertainty avoidance

A

Open to new things

81
Q

Low uncertainty avoidant countries

A
Signapore
Jamaica
Denmark
Sweden
Hong Kong
82
Q

Long term vs short term orientation

A

Refers to the extent to which a society shows a pragmatic, future oriented perceptive rather than a historical, short term point of view

83
Q

Indulgence vs restraint

A

Refers to the extent to which a society allows relatively free gratification of basic and natural human drives rather than suppressing the gratification of needs

84
Q

Is lying common?

A

Yes!

  • average person lied 34% of the time to people they interact with
  • about 13 lies/day
  • married couples lie in 1/10 interactions
  • college kids lie to moms in 1/2 convos
  • 83% of people would lie to get a job
85
Q

What are some motivations for lying

A
Lie to benefit another
Lie for affiliation
Lie to protect privacy
Lie to avoid conflict
Lie to appear better (self promotion)
Lie to protect self
Lie to benefit self
Lie to harm another (malicious intent)
Lie for amusement (duping delight)
86
Q

What is deception?

- two category approach

A
White lies (benefit others)
Blatant lies (self interest)
87
Q

What is deception

- three category approach

A

Falsification
Misrepresentation (distortion, exaggeration)
Concealment

88
Q

Problems with deception detection research

A
  1. Research participants are not engaged in high stakes or relevant lies
  2. Non interactive deception/videotaped lies
89
Q

Princes of deception detection

A
  1. No foolproof means of detecting deception through nonverbal or verbal behavior exists nor is likely in the future
  2. There are some commonalities in deceptive behavior
  3. A complex mixture of conscious and strategic processes produce subtle changes in behavior during deceptive communication
90
Q

Deception detection accuracy

A
  • 50% accuracy for most people
  • it depends
    • secret service agents: 73-80% accuracy
    • psychologists, high accuracy on emotional lies, not on opinion or crime
91
Q

Successful lie detectors

A

They do NOT focus on the face
Focus on
- vocal factors
- body and extremities
- non immediacy, reticence (being reserved), withdrawl, disassociation
Utilize 3rd party observations when possible

92
Q

Unreliable correlates of deception

A

Eye contact
Head movements
Response latency
Speech rates

93
Q

Reliable correlates of deception

A
Fidgeting
Pupil dislocation
Pressing lips together
Shrugs
Adaptors
Shorter response length, fewer details
Greater lack of immediacy
Chin raise
Increased speech errors 
More speech hesitations
More negative statements
More irrelevant statements
Fewer first person pronouns
Fewer admissions of lack of memory 
Fewer spontaneous corrections
94
Q

Cues to deception (meta analysis)

A
  1. Changes in foot movement
  2. Pupillary changes
  3. Genuine smile (N= negative correlation)
  4. Cooperative (n)
  5. Indifferent, unconcerned
  6. Verbal and vocal immediacy (n)
    7 specific hand and arm movement (n)
  7. Seems planned, not spontaneous
  8. Verbal and vocal uncertainty
  9. Chin raise
  10. Vocal pitch
  11. Direct orientation (n)
  12. Presses lips
  13. Illustrators (n)
  14. Facial pleasantness (n)
95
Q

Information manipulation Theory

A

Identifies the ways in which we alter our messages when being deceptive

96
Q

Maxims of IMT

A

Quantity
Quality
Relation
Manner

97
Q

For IMT, which maxim is the most deceptive? Rank others

A
  1. Quality (= most deceptive)
  2. Relevance
  3. Manner
  4. Quantity (= least)
98
Q

Violations of maxims by “upstate terry story”

  • dating terry, goes to school upstate, asked to couples only party, terry and I are allowed to date other people, go to party, have great time, party Saturday, on Sunday terry shows up
  • what could you say to meet/fulfill all of the maxims
A

Terry, I was out last night at a party. Since I figured you couldn’t make it and we decided to date other people, I asked this chick from my CMN class who I like. If she’d go. We had a really good time. If you feel like we need to talk through dating other people again let’s do it

99
Q

Violations of maxims by “upstate terry story”

  • dating terry, goes to school upstate, asked to couples only party, terry and I are allowed to date other people, go to party, have great time, party Saturday, on Sunday terry shows up
  • what could you say for a quantity violation
A

I went out to a party. It was a lot of fun

I went to a petty one of my friends was having. It was a blast

100
Q

Violations of maxims by “upstate terry story”

  • dating terry, goes to school upstate, asked to couples only party, terry and I are allowed to date other people, go to party, have great time, party Saturday, on Sunday terry shows up
  • what could you say for a Quality violation
A
  • I went out to the bars with my friends. We had a few drinks and then went back to one of their apartments to watch a movie
  • I went to a party where unfortunately I had to have a date. I woulda asked you but you couldn’t make it down, so I asked this chick in my CMN class. We went to the party together Anne berything, but she was really kind of boring, and it turned out to be a drag. Please don’t feel threatened by this
101
Q

Violations of maxims by “upstate terry story”

  • dating terry, goes to school upstate, asked to couples only party, terry and I are allowed to date other people, go to party, have great time, party Saturday, on Sunday terry shows up
  • what could you say for a relation violation
A

Terry, why didn’t you tell me you were coming? I mean, I know you get paranoid sometimes, but driving all the way down here just to check up on me is a bit ridiculous, don’t you think? How would you likes to f I paid a sneak visit to you and acted like a crazy person by surprising you and asking you what you had been doing?

102
Q

Violations of maxims by “upstate terry story”

  • dating terry, goes to school upstate, asked to couples only party, terry and I are allowed to date other people, go to party, have great time, party Saturday, on Sunday terry shows up
  • what could you say for a manner violation
A

Terry, I went out with some friends. What did you do last night

103
Q

Successful deceivers

A
  • high machiavellians (manipulative, less guilt)
  • high self monitors
  • good actors
  • motivation: low stakes vs high stakes lies
  • sex differences
104
Q

Four factor model of deception

A

Liars:

  1. Experience increased psychological and physical arousal
  2. Attempt to control behavior
  3. Experience negative effect
  4. Expend increased cognitive effort
105
Q

Interpersonal deception Theory: liars behavior

A

Strategic behaviors (intentional):
- image and relationship protecting behavior (smiling, nodding)
- uncertainty and vagueness (fewer details)
- dissociation (fewer I, me statements)
- non immediacy, withdrawl
Non strategic/leakage

106
Q

IDT: receivers response

A

The truth bias: the expectation that people will tell the truth
- there’s an implied social contract
- continuing heuristic (shortcut)
Truth bias results in receiver missing cues of deception

Receivers displays of suspicion:

  1. Adopting a take charge interview style (usually conducted under a pleasant guise)
  2. Smiling often, while gently probing for info

Deceivers response to suspicion

  1. Adjust Behavior
  2. Reciprocation: matching the mood and manner of the perish they are trying to mislead
107
Q

Factors that affect deception detection

A
  1. Relational familiarity

2. Relational valence

108
Q

Neuro linguistic programming

A

Eye cues help determine patterns of thinking

  • up and left = remembered visual
  • up and right = constructed visual
  • left = remembered auditory
  • right = constructed auditory
  • down and left = auditory digital
  • down and right = kinesthetic
109
Q

Evidence for eye movements and deception

A

Evidence that eye movements indicate deception is lacking.