MTI Flashcards
Review the definition of (public) communication campaigns.
– book
Public Communication Campaigns: purposive attempts to inform or influence behaviors in larger audiences within a specified time period using an organized set of communication activities and featuring an array of mediated messages in multiple channels generally to produce non commercial benefits to individuals and society.
What is the point about the universal quality of campaigns, and below what is the comparison to commercial marketing?
The campaign as process is universal across topics and venues, utilizing systematic frameworks and fundamental strategic principles developed over the past half century. Campaigns across many spectrums show some similarities to commercial advertising campaigns. Thus, it is useful to apply social marketing, which emphasizes an audience-centered consumer orientation and calculated attempts to attractively package the social product and utilize the optimum combination of campaign components to attain pragmatic goals.
Note the segment on identifying the audience, and pay attention to message efficiency and effectiveness.
Rather than attempting to reach the broad public, campaign designers typically identify specific (often “at risk”) segments of the overall population. There are two major strategic advantages of subdividing the public in terms of demographic characteristics, predispositions, personality traits, and social contexts. First, message efficiency can be improved if subsets of the audience are prioritized according to their centrality in attaining the campaign’s objective as well as receptivity to being influenced. Second, effectiveness can be increased if message content, form, style and channels are tailored to the attributes and objectives of subgroups.
Focal Segment
Focal Segments: subpopulations that might benefit from the campaigns because they are at risk for harm or in need of help or improvement
- most campaigns aim messages directly at focal segments
Influencers
Influencers: opinion leaders who are in a position to personally influence focal individuals
- a major advantage of the interpersonal relationships is that the influencer can customize the messages to the unique needs and values of individuals in a more precise and context relevant manner than most media messages.
Policy Makers
Policy Makers: responsible for designing constraints and creating opportunities that shape focal individuals decisions and behaviors.
Note the two basic strategic approaches
Prevention campaigns: present fear appeals to focus attention on negative consequences of a detrimental practice rather than promoting the desirability of a positive alternative
- most potent in cases where harmful outcomes are generally threatening or positive products are insufficiently compelling
Social Marketing Perspective (Promotion Campaigns): especially applicable to promoting desirable behavior, which involves offering rewarding gains from attractive “products (e.g. tasty fruit, etc)
⇒ Note!!! Central strategic consideration in determining the degree of difficulty is receptiveness to the focal segment
What are awareness messages
Awareness messages: present relatively simple content that informs people what to do, specifically who should do it, or provides cues about when and where it should be done.
What are instruction messages
Instruction messages: preset how-to-do-it info, in campaigns that need to produce knowledge gains or skills acquisitions, including enhancing personal efficacy in bolstering peer resistance and acquiring media literacy skills.
What are the five major aspects of strategic message dissemination
The five major aspects are: 1) total volume of messages, 2) amount of repetition, 3) prominence of placement, 4) scheduling of message presentation, and 5) temporal length of campaign.
- A substantial volume of stimuli helps attain adequate reach and frequency of exposure as well as comprehension, recognition, and image formation.
- A certain level of repetition of specific executions facilitates message comprehension and positive affect toward the product, but high repetition produces wear out and diminishing returns
- Placement prominence of messages in conspicuous positions within media vehicles (e.g. front page of a newspaper, heavily trafficked billboard locations, etc) serves to enhance both exposure levels and perceived significance.
- Scheduling of a fixed number of presentations; depending on the situation, campaigns may be most effectively concentrated over a short duration, dispersed thinly over a long period, or intermittently by bursts of flighting or pulsing.
- Length, the realities of public service promotion and problem prevention often require exceptional persistence of effort over long periods of time to attain a critical mass of exposures.
What is the author’s point about campaign’s impact
“Most experts conclude that contemporary public communication campaigns attain a modest rather than strong impact, notably on the health behaviors… particularly due to meager dissemination budgets, unsophisticated applications of theory and models, and poorly conceived strategic approaches.”
What are public service campaigns
Public service campaigns: campaigns where their goals are widely supported by the public and policy makers.
What are advocacy campaigns
Advocacy campaigns: campaigns where the goals are controversial
What were the typical campaign stakeholders prior to World War II
voluntary associations, mass media, and the federal government.
What additional stakeholders became common after World War II
foundations, trade unions, and corporations.
Note the concept and an example of Objective campaigns
focuses on one group’s intention to change another group’s beliefs or behaviors. This definition comes to the fore when intentions are controversial… change objectives may be accomplished through a communication campaign or through nonverbal communication strategies.
Note the concept and an example of Methods campaigns
what the campaign does… a conventional mix of brochures, posters, advertisements, and commercials or an array of communication methods
What are the three E’s of public communication campaigns? You need to know what each of these means in the conduct of communication campaigns.
Education – public communication campaigns focus here – ex) safety belt campaigns
o Typically involves modifying knowledge, attitudes, beliefs, or behavior; it is the predominant communication arm of social change (e.g polio virus)
Engineering – developing programs, movements, or technology to facilitate the campaign
o Typically occurs with the development of a technology or innovation that can alone remedy the solution
Enforcement – implementing the campaign
o Typically involves the passage of laws, the use of coercion, or other forms of mandating change (e.g. seat belt laws, immigration vaccination laws, and mandated child safety protection)
What is agenda
what the public feels is important.
What is entitlement
either law, public policy, or public acceptance that gives the public rights etc
o Constitutional entitlement is a given in the US.
o Public acceptance is the final test of entitlement
What are second party advocates
A second party group is one that gets involved in someone else’s grievances. Second party groups will step forward to serve as advocates, sometimes putting themselves at risk as surrogate first parties.
Ex) Whales, seal pups, and future generations of Americans are the first parties of campaigns, but they are not their own advocates. Some save-the-whales groups increased their entitlement when the public saw them risking harm on the ocean.
Note the authors three basic characteristics of public communication campaigns in the 18th, 19th, and 20th Century.
- Prior to 1800, American public communication campaigns were often conducted by strong-willed individuals who reached the public through the pulpit or the printing press.
- 19th century… issues that are entrenched in law or custom may require decades of lobbying, campaigning, and confronting the opposition. The numeric strength and continuity of associations have proved to be invaluable in achieving reform over the long term. Abolition associations were the first to adopt the modern form of local chapters coordinated by a headquarters office.
- At the end of the 19th century, the initiative for refroming many social problems shifted from associations to the mass media. Many of the problems, by their very nature, were not the rallying causes of organized activity. New printing technologoes, the rise of literacy, and momentous national events combined to put more publications in the public’s hands than ever before in history. The 20th century reform passed into the hands of civil service as most of the reforms conceived by the muckrackers had to be reared by government officials.
How did government change re: public communication campaigns in the 20th Century?
Responding to pressure form reformers, muckrackers, and public opinion at the dawn of the 20th century, the federal government was drawn into causes that were far removed from its original charter… many social reform laws to the Constitution (e.g. 1906 Pure Food and Drug Act, 1910 White Slave Traffic Act, 1916 Child Labor Act)
What does the author mean by public distrust
Public distrust: The last third of the 20th century saw a crisis in public trust that threatened to undermine public communication campaigns… notwithstanding the wrongs revealed in this second era of American muckracking, many negative events after WWII had positive