MS 900: Core MS 365 Services & Concepts

Question 1

What is MS 365?

Answer 1

A cloud-based subscription service that consists of an integrated portfolio of products like Office apps, Teams, Windows, world-class security and more.

Question 2

What is Windows 365?

Answer 2

A subscription service that allows you to create and run PCs remotely.
NOT an OS!

Question 3

True or False?
Windows 365 is installed on your computer like Windows.

Answer 3

False.
Windows 365 isn’t an OS, it is a Cloud PC.

Question 4

What is a Cloud PC?

Answer 4

A virtualised computer environment that allows you to stream your Windows experience from Microsoft’s cloud to any device.

Question 5

What the two subscription offerings for Windows 365?

Answer 5

• Windows 365 Business - Made specifically for smaller organisations of up to 300 seats who want ready to use cloud PCs with simple management options.
• Windows 365 Enterprise - For larger organisations who want unlimited seats for creating cloud PCs.

Question 6

What is MS 365 Apps?

Answer 6

A suite of apps that help you stay connected and complete your tasks.

These apps consist of the Office suite of applications such as Word, Excel, PowerPoint, OneNote, Outlook, Teams, and more.

Question 7

What are the three key features of MS 365 Apps?

Answer 7

1. Work across multiple devices - Depending in your plan, you can install MS 365 apps on up to five PCs or Macs, as well as five tablets.
2. Work with apps that are always up to date - You won’t have to spend time installing updates or worrying about when new features will be introduced.
3. Work intelligently through connected experiences - Includes intelligent features to help you get work done faster and create amazing content.

Question 8

What is Microsoft Project?

Answer 8

A powerful project management tool designed for larger, more complex work tasks.

Question 9

What is Project for the Web?

Answer 9

Project for the web is Microsoft’s offering for cloud-based work and project management.

Question 10

What is Microsoft Planner?

Answer 10

A user-friendly collaborative task management tool for planning, managing, and completing task-based initiatives.

It provides a simple and visual way for teams to organise their work.

Planner is a web-based application that can be accessed from anywhere, and it also has a mobile version for iOS and Android.

Question 11

What are some features of Microsoft Planner?

Answer 11

• Create a plan to give task-based teamwork structure and to organise the activities in your project.
• Assign and manage tasks on a Kanban board using task cards and add those tasks to buckets.
• Receive notifications to stay on top of your deadlines.
• Keep track of your team’s progress with colourful visual cues and built-in status reporting.
• Utilise the visuals such as the task board, charts page, and a schedule view to summarise the status of your entire plan and individual tasks.
• You can also integrate with Teams by adding a “Tasks by Planner” tab, use @ mentions in Word, Excel, and PowerPoint to assign tasks, and add your plans to your calendar in Outlook.

Question 12

What are some features of Microsoft Project?

Answer 12

• Start a project quickly and assign tasks and schedules while keeping team members and managers on the same page.
• The smart scheduling engine will automatically update the timeline, saving you time and effort.
• Utilise the easy-to-use views such as grid views, Kanban-style task boards, and timeline Gantt charts.
• Integrate with Teams to improve collaboration across the project.
• In Power BI, create attractive interactive dashboards to see every aspect of the project at a glance.
• Extensible with other platform apps and data because Project is built on the Power Platform.

Question 13

What is Microsoft Bookings?

Answer 13

A web-based appointment scheduling and management system.
It includes a web-based booking calendar and integrates with Outlook to optimise your staff’s calendar and give your customers the flexibility to book a time that works for you.

Question 14

What are some features of Microsoft Bookings?

Answer 14

• Define appointment types and details, manage employee schedules, set business hours, services, and pricing, customise how appointments are scheduled.
• Create a booking page where your customers and clients can make their own appointments and reschedule them.
• Share the booking page with a direct link, on your Facebook page, or by embedding the link into your website.
• Automatic appointment notifications vie email and SMS to ensure that customer receive proper confirmations and reminders.
• View your appointments, access customer lists and contact information, and make manual bookings on the go with the business-facing mobile app.
• Integrate with Teams or Skype for Business to support virtual appointments and bookings calendar management through the Bookings app in Teams.

Question 15

What is Microsoft To Do?

Answer 15

An intelligent task management app that makes it easy to plan and manage your day.

Question 16

What are some features of Microsoft To Do?

Answer 16

• Provides a daily to-do list called “My Day.” that will help you focus and achieve your most important tasks.
• Utilise smart suggestions to add tasks, upcoming or overdue tasks.
• Lists can be made for any occasion and shared with others.
• Break down more complex tasks into subtasks.
• Separate list of tasks generated form flagged Outlook emails.
• Schedule reminders and repeatable tasks.
• View your assigned tasks from Planner in To Do.

Question 17

What is Microsoft Exchange Online?

Answer 17

A hosted messaging solution that delivers the capabilities of Microsoft Exchange Server as a cloud-based service.

Question 18

What are some features of Microsoft Exchange Online?

Answer 18

• Syncs your emails, calendars, and contacts across all of your devices, ensuring that you are always up to date, no matter where you are.
• Create your own custom format, add images, and use your own domain name based on where you live.
• Create a public folder for shared access to provide an easy way to collect, organise, and share information with others.
• Share your calendar in Exchange Online to allow businesses to collaborate with other businesses and to let users share their schedules with others.
• Set up new users, restore deleted accounts, and create custom scripts, and more
• Exchange is secure. It has built-in anti-spam and anti-malware protection and customisable anti-spam and anti-malware policies.