MS 900: Collaboration Solutions in MS 365

Question 1

What is Microsoft Teams?

Answer 1

An app for people and teams to come together, stay connected, and get things done across work, home, school, and on the go.

Question 2

What are the components of Microsoft Teams?

Answer 2

• Teams
• Channels
• Chat and instant messaging
• Microsoft Teams Phone

Question 3

What are the three types of channels within Microsoft Teams?

Answer 3

• Standard channels can be open to all team members
• Private channels are for selected team members
• Shared channels can select people both inside and outside the team

Question 4

What is a Collaborative Apps?

Answer 4

A collaborative app is a solution integrated or built into Teams app that enables employees to work better together.

Question 5

What are some ways you can extend Teams using Collaborative Apps?

Answer 5

• Power BI in Teams can help your organisation collaborate with data to achieve better outcomes.
• Power Apps can help you build apps to add directly into Teams by creating a tab.
• Power Automate can help you automate tasks and processes all within Teams.
• Dynamics 365 and Teams integration can provide high-level details of your customers
• Power Virtual Agents allows you to create chatbots that can be integrated into Teams.
• Integrate with third-party partners and services for more capabilities within Teams, like ServiceNow or Salesforce.

Question 6

What is the Microsoft Power Platform?

Answer 6

A line of business intelligence, app development, and app connectivity software applications.

Question 7

What are the 4 key products that Microsoft Power Platform is composed of?

Answer 7

• Power Apps
• Power Automate
• Power BI
• Power Virtual Agents

Question 8

What is AI Builder?

Answer 8

Lets users and developers add AI capabilities to the workflows and Power Apps they create and use.

Question 9

What is Microsoft Dataverse?

Answer 9

A scalable data service and app platform which lets users securely store and manage data from multiple sources and integrate that data in business applications using a common data model to ensure ease and consistency to users.

Question 10

What are Connectors?

Answer 10

They enable you to connect apps, data, and devices in the cloud.
- There are more than 600 connectors for Microsoft Power Platform, enabling all your data and actions to connect cohesively.

Question 11

What is Power Apps?

Answer 11

It provides a rapid low code development environment for building custom apps for business needs.

Question 12

What are some features of Power Apps?

Answer 12

• Creation of web and mobile applications
• Easy user experience for app development with simple interface
• Developers can build custom apps
• 200+ connectors to integrate data and systems
• Prebuilt AI scenarios
• Provides private and secure submission of information

Question 13

What is Power Automate?

Answer 13

Lets users create automated workflows between applications and services.

Helps automate repetitive business processes such as communication, data collections, and decision approvals.

Question 14

What are some features of Power Automate?

Answer 14

• Creation of enterprise-grade process automation
• Simple interface allowing every level of user to automate work tasks
• Hundreds of prebuilt connectors
• AI Builder
• Predicts outcomes to improve performance

Question 15

What is Power BI (Business Intelligence)?

Answer 15

A business analytics service that delivers insights for analysing data.
It can share those insights via data visualisations which make up reports and dashboards to enable fast, informed decisions.

Question 16

What are some features of Power BI?

Answer 16

• Scales across an organisation and has built-in governance and security
• Display data in the most user-friendly way possible
• Detailed and attractive visualisations
• Access vast volumes of data from multiple sources
• Gather, analyse, publish, and share Excel business data
• Perform real-time stream analytics

Question 17

What is Power Virtual Agents?

Answer 17

Enables anyone to create powerful chatbots using a guided, no-code GUI, without the need for data scientists or devs.

Minimises the IT effort required to deploy and maintain a custom solution by empowering subject matter experts to build and maintain their own conversational solutions.

Question 18

What are some features of Power Virtual Agents?

Answer 18

• Chatbots to perform an action by simply calling a Power Automate flow
• Flows help users automate activities or call back-end systems
• Reduce costs by easily automating common inquiries
• Utilise existing flows that have been created in their Power Apps environment
• Improve customer satisfaction

Question 19

What is Yammer?

Answer 19

A secure enterprise social network internal to an organisation.

Question 20

What is Microsoft Viva?

Answer 20

An employee experience platform (EXP) that empowers people and teams to be their best.

Question 21

What are the four modules of Microsoft Viva?

Answer 21

• Viva Connections
• Viva Insights
• Viva Topics
• Viva Learning