Microsoft 365

Question 1

What is M365?

Answer 1

A subscription based service that gives access to Microsoft’s library of productivity tools and cloud services.

Question 2

What does “Apps only” include?

Answer 2

• Only desktop versions of Word, Excel, PowerPoint, and Outlook.
• 1TB of cloud storage per user
• Anytime phone and web support

Question 3

What does the “Basic” package include?

Answer 3

• IAM for up to 300 employees
• Web and mobile versions of Word, Excel, PowerPoint, and Outlook
• Chat, call, and video conference with MS Teams
• Custom business email
• Automatic spam and malware filtering
• 10 + additional apps

Question 4

What does the Business Standard package include?

Answer 4

Everything in Business Basic, plus:
* Desktop and online versions of apps
* Desktop only apps like Publisher and Access

Question 5

What is included with Business Premium?

Answer 5

Everything from Business Standard, plus:
* Microsoft Defender
* Cloud-based versions of Intune and Entra ID
* Purview
* Premium is soon to be mandatory for all clients and should certainly be recommended
* Required for other services like Exclaimer, SAT/Premium Plus, and Microsoft Secure Score

Question 6

What is Entra ID?

Answer 6

Cloud version Entra ID
Microsoft’s active directory to allow IAM for up to 300 employees

Question 7

What is Intune?

Answer 7

• Cloud-based domain controller and remote device management, great for protecting and managing a hybrid workforce
• Set group permissions, policies and security controls
• Works in tandem with SharePoint

Question 8

What is SharePoint?

Answer 8

• Share and manage content, knowledge, and applications to empower tesmwork, quickly find information, and seamlessly collaborate across the organisation
• Works with Power Automate to automate work flows

Question 9

What is Exchange Plan1 and Plan2?

Answer 9

• Purely a mailbox
• Plan 1 50GB
• Plan 2 100GB