Motovation Flashcards
What does motivation refer to?
The overall desire to excel
What is the key to leadership success?
Motivating others to do their best
Explain Intrinsic v. Extrinsic rewards
Intrinsic reward is the good feeling you have when you have done a good job
Extrinsic reward is something given to you by someone else a recognition for good work and includes pay increases, praise, and promotions.
What is the FREDERICK TAYLOR approach and the three elements of his approach?
Increased productivity by studying the most efficient ways of doing things and then teachings works these methods I.e., scientific management
3 elements: time, methods, and rules of work
How does scientific management view people
As machines that needed to be properly programmed and had little concern for the physiological or human aspects of work.
What is the Hawthorne effect and what does it refer to?
The Hawthorne studies results encouraged researchers to study human motivation and the managerial styles that lead to more productivity.
It refers to the tendency for ppl to behave differently when they know they’re being studied
What did Maslow’s hierarchy of needs establish?
- Motivation arises from need
- One is motivated to satisfy unmet needs
- When one need is satisfied, another higher level need emerges to be satisfied
- A satisfied need is no longer a motivator
- lower level needs can pop up at any time and take attention away from higher level needs
What are Maslow’s 5 hierarchy of needs
Physiological needs: basic survival needs
Safety needs: need to feel secure at work and home
Social needs: need to feel loved, accepted, part of the group
Esteem needs: need for recognition and acknowledgment from others
Self actualization; need to develop to your fullest potential
What is Frederick Herzebergs two factor theory ?
It answers what ppl want from their jobs and responses differ greatly which lead to his two factor theory called motivation-hygiene theory
What were the most motivating factors of herzbergs theory
- Work itself
- Sense of achievement
- Earned recognition
- Responsibility
- Growth and advancement
What is Douglas McGregors X and Y theory?
He observed that managers attitudes generally fell into one of the row different sets of managerial assumptions X and Y theory
What is the X theory
Dislike work
Avoid responsibility
Little ambition
Forced controles directed and threatened
Motivated by fear and money
What is Y theory?
Like work, naturally works towards goals
Seeks responsibility
Imaginative, creative, clever
Motivated by empowerment
What is the goal setting theory ?
MBO - Management by Objectives
Based on the idea that setting ambitious but attainable goals can motivate workers
What is management by objectives?
MBO is a system if goal setting and implementation that involves a cycle of discussion, review, and evaluation of objectives among top and middle level managers, supervisors, and employees.
