Mgmt And leadership

Question 1

What does PDOC stand for

Answer 1

Planning, directing, organizing, controlling

Question 2

Planning in PDOC

Answer 2

Management function that includes anticipating trends, and determining the best strategies and tactics to achieve organizational GOPST

Question 3

What does GOPST stand for

Answer 3

Goals, objectives, plans, strategies, tactics

Question 4

Directing In PDOC

Answer 4

Creating a vision for the organization and guiding training coaching and motivating others to work effectively to achieve the organizations, goals and objectives

Question 5

Organizing in PDOC

Answer 5

Management function that includes designing the structure of the organization and creating conditions and systems in which everyone and everything works together to achieve the organizations goals and objectives

Question 6

Controlling in PDOC

Answer 6

Involves establishing clear standards to determine whether an organization is progressing towards goals and objectives

Question 7

How do you create a vision in planning

Answer 7

Set, visions, goals, objectives
Have a vision/vision : why the organization exists, purpose of organization
Goals : broad, long-term aims

Question 8

What are values and mission statements?

Answer 8

Values are set of fundamental beliefs that guide a business in the decision they make, while a mission statement is an outline of the organizations fundamental process

Question 9

Goals, objectives, plans

Answer 9

Goals: broad, long-term accomplishments, an organization wishes to attain
Objectives: our specific short term statements detailing how to achieve the organizations goals
Plans: the ordered sequence of strategies, an organization uses to achieve each objective

Question 10

What is SWOT

Answer 10

Strengths, weaknesses, opportunities, and threats

Strengths and weaknesses are things within the control of the org
Opportunities and threats are things outside your control and things you have to find info about to act on

Question 11

4 forms of planning

Answer 11

Strategic planning: setting broad, long range goals by top managers
Tactical planning: identify specific short range objectives by lower managers
Operational planning: setting work standards and schedules
Contingency planning: back plans in case primary plans fail

Question 12

What is crisis planning?

Answer 12

It involves reacting to sudden changes in the environment and can be especially challenging to medium sized and smaller companies due to fewer resources

Question 13

Controlling consist of what five steps

Answer 13

1. Establish clear performance standards
2. Monitor and record actual performance
3.  Compare results against plans and standards.
4. Communicate results and deviations to the employees involved.
5. Take corrective action we needed and providing positive feedback.

Question 14

Setting standards should be what?

Answer 14

Specific, attainable and measurable

Question 15

How can you accomplish successful leader ship?

Answer 15

Vision
Communicate
Corporate values and ethics
Don’t fear change it