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Business 1 > HR > Flashcards

HR Flashcards

1
Q

HRM is the process of determining Human Resources needs and then:

A
  • recruiting
  • selecting
  • developing
  • motivating
  • evaluating
  • compensating
  • and scheduling employees to achieve org. Goals.
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2
Q

5 steps of determining HR needs

A

Step 1 - assessing org. Strategy, vision missing and related HR needs and approaches
- Preparing a HR inventory if the organizations employees

Step 2 - preparing a job analysis of what is due. By employees who hold various job titles within the org.

Step 3 - assessing future HR demand

Step 4 - assessing future HR supply

Step 5 - establishing a strategic plan

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3
Q

What are 5 common job analysis methods

A
  1. NOC listings
  2. Interviews
  3. Surveys and questionnaires
  4. Journaling
  5. Observation
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4
Q

A job analysis yields what two important statements

A

Job descriptions
Job specifications

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5
Q

What are some external resources for recruiting employees

A

-private and public employment agencies
-personal applications
-management consultants
-new graduates
-former employees
-part-time applicants
-competing organizations
-union organizations
-advertisements
-temp. Help services
-trade schools
-school placement offices
-newspaper ads
-trade associations
-business associates
-school professors
-internet
-job fairs
-co-op education internships

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6
Q

What are some internal employees resource sources

A

-transfers
-promotions
-employee recommendations
-retrained employees
-department reorganizations

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7
Q

What are the five steps for a typical job selection process?

A
  1. Obtaining complete applications
  2. Conducting initial and follow up interviews
  3. Giving employment tests
  4. Conducting background investigations
  5. Obtaining results from physical exams - only don’t legally under specific circumstances
  6. Establishing trial periods (probation)
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8
Q

Characteristics of structured interviews

A

Used to minimize bias
All questions are job related
All candidates are asked the same questions in same order
There is a formal scoring rubric for EACH question
Multiple interviewers are preferred
- panel or sequential interviews

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9
Q

What are some common selection tests

A

Cognitive ability (IQ)
Emotional intelligence
Job knowledge and work sample tests
Personality tests
Skills testing and simulations

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10
Q

What types of testing require legal guidance

A

Any form of physical fitness/medical test
Sensory tests
Drug testing

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11
Q

Both training and development of employees include three steps

A
  1. Assessing the needs of the organization and the skills of the employees to determine training needs
  2. Designing training activities to meet the identified needs
  3. Evaluating the effectiveness of the training
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12
Q

What is employee orientation?

A

The activity that initiated new employees to the org., to fellow employees, to their immediate supervisors, the to the policies, practices, values, and objectives of the firm.

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13
Q

Different types of employee training

A
  • on-the-job training
  • Apprentice programs
  • off-the-job training
  • online training
  • vestibule training
  • job simulation
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14
Q

Most management training programs include:

A
  • on the job coaching
  • understudy positions
  • job rotation
  • off the job courses and training
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15
Q

Six steps of performance appraisal

A
  1. Establish standards
  2. Communicate standards
  3. Evaluate performance
  4. Discuss results
  5. Take corrective action if needed
  6. Use results to make decisions
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16
Q

What is pay equity and what 4 factors are considered when evaluating the job in terms of neutral factors

A

Refers to equal pay for work of quality value and compares the value of male and female jobs by objectively evaluating jobs in terms of

  • skill
  • effort
  • responsibility
  • working conditions
17
Q

What types of ways are employees compensated

A
  • salary
  • hourly wage or day work
  • piecework system
  • commission plans
  • Bonus plans
  • profit sharing plans
  • gain sharing plans
  • cost of living allowances (COLAs)
  • stock options
18
Q

What are cafeteria style benefits?

A

Benefit plans that allow employees to choose which benefits they want, up to a certain dollar amount

19
Q

What are different types of ways employees can be scheduled?

A

Flex Time plan
Compressed work week
Telework
Job sharing

20
Q

What are different types of career management within an org?

A
  • Promoting and reassigning employees
  • Terminating employees
  • Retiring employees
  • Losing employees - learning about their reasons for leaving can be valuable in preventing the loss of other food people in the future
21
Q

What are some common HR Challenges

A
  • In the coming decade, half of all jobs will be disrupted by tech and automation
  • shortages of trained workers in growth areas such as computer tech, bio techs robotics, green tech and the sciences
  • large number of skilled and unskilled workers form decking industries need retraining
  • shortage of workers in skilled trades due to the retirement of experienced baby boomers
  • shift in employee attitudes towards work. Leisure time has become a much higher priority, as have Flex Time, work from home, and a shorter work week

Business 1 (5 decks)

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