Motivation & Work design Flashcards
1
Q
expectancy theory
A
Vroom
- An individual is motivated independently by their personal needs and desires
- Managers should set rewards independently and tie them to performance
2
Q
reinforcement theory
A
Steer & Porter (1979)
- All of our behaviour is learned.
What we do is determined by learning about the behaviour that will earn us rewards
3
Q
Equity theory
A
Adams (1965)
- The perception of unfairness in a social or organisational setting leads to tension which will in turn motivate the individual to act to resolve the unfairness
4
Q
Hierarchy of needs
A
Maslow
Physiological Safety and Security Love and belonging Self-actualisation Self esteem
5
Q
Theory X & Theory Y
A
McGregor
Theory X
- Individuals inherently dislike work and whenever possible will attempt to avoid it.
- Since they dislike work, employees need to be
Theory Y
- Employee’s view work as being as natural as rest or play
- An individual will exercise self-direction 7 self control in a task if they want to.
6
Q
Two factor theory
A
Herzberg
Intrinsic Factors (motivate)
- Achievement
- Advancement
- Recognition
- Responsibility
Extrinsic Factors (demotivating)
- Supervision
- Interpersonal Realtions
- Pay
- Working conditions
- Administration
7
Q
Groupthink
A
Irving
8
Q
Psychological Contracts
A
Sclein
A set of unwritten expectations between an individual employee and the organisation - will determine behaviour.
9
Q
Big 7 factors affecting happiness
A
Layard (2005)
- Family Relationships
- Financial Situation
- Work
- Community and Friends
- Health
- Personal Freedom
- Personal Values
10
Q
Hospitals empirical study
A
Aiken
11
Q
vietnam incentives example
A
Kerr
