Culture

Question 1

Artefacts, Values and Assumption

Answer 1

Schein

Question 2

S / S Matrix

Answer 2

Goffee & Jones:

Solidarity: The shared desire to achieve something in a professional capacity
Sociability: Could encourage cliques to develop and undermine authority

LowSociability / LowSolidarity: Fragmented
LowSociability / HighSolidarity: Mercenary
HighSociability / LowSolidarity: Networked
HighSociability / High Solidarity: Communal

• Culture CAN be changed but it is the hardest thing a manager will do

Question 3

Cultural Web

Answer 3

Johnson

Factors resulting in ‘the paradigm’

Symbols
Power structures
Organisational Structures
Control Systems
Rituals and Routines
Stories & Myth

Question 4

An organisation IS and culture, doesn’t HAVE a culture

Answer 4

Meek (1998)

• The concept of culture is borrowed from anthropology and sociology, and is too readily applied to an organisational setting.
• One will define culture as in convenient.

Question 5

Culture is a tool & BA example

Answer 5

Ackroyd & Crowdy (1990)

• Management of corporate culture is key to organisational success
• BA adjusted their business model from being proficient in flying routes to being proficient in customer service, and this required a companywide culture change

Question 6

culture of quality

Answer 6

Srinivasan & Kurev:

• Culture is essential in producing a high quality product.
• 4 ways of creating a culture of quality:
  1) Peer involvement
  2) Employee ownership
  3) Leadership emphasis
  4) Message credibility

Question 7

Culture definition & Culture is manifested through individuals

Answer 7

Hofstede:

“Values and beliefs which provide people with a programmed way of seeing”

• Culture is manifested via an organisations individuals, a company will base it’s HR policy on their culture, and individuals will absorb and learn an org culture.

Question 8

subcultures

Answer 8

Van Maanen:

• Subcultures derive from our tendency to like people who are like us, and dislike people we see as different.

Question 9

Anagram

Answer 9

JVG SMASH