motivation theories Flashcards
what are the 5 levels in Maslow’s hierarchy of needs
1) self-actualisation
2) esteem
3) love/belonging
4) safety
5) physiological
describe self-actualisation and its implications for motivating staff
To realise potential and have status in life. Maslow wrote: ‘What a man can be, he must be’
implications for motivating staff:
Opportunities for creativity and personal growth, promotion opportunities
describe esteem and its implications for motivating staff
To feel worthy and respected
implications for motivating staff:
A job title that stands out from others, recognition of one’s achievements in front of peers.
describe love and belonging and its implications for motivating staff
To fulfil social needs such as friendship and family
implications for motivating staff:
A good team atmosphere, open plan offices, friendly supervision.
describe safety and its implications for motivating staff
To feel safe at work, at home, financially and physically.
implications for motivating staff:
Safe working conditions, job security, fair wage rises in line with inflation.
describe physiological and its implications for motivating staff
The basic needs for bodily functioning and staying alive.
implications for motivating staff:
A living wage, basic safe working environment, access to the toilet, running water.
describe Herzberg’s motivator-hygiene theory (hygiene)
hygiene factors:
They will not motivate employees, but they must be met. If not, they can lower motivation.
E.g. clean toilets, lunch and break rooms, reasonable pay, job security, policies that employees are happy with
describe Herzberg’s motivator-hygiene theory (motivator)
motivator factors:
These won’t necessarily lower motivation if not met, but can be responsible for increasing motivation.
E.g. rewarding employees with status and recognition, promotion and delegated responsibility.
