Motivation part 2

Question 1

Leadership is

Answer 1

1. A desire to make a difference
   direction, achievement, and cohesiveness
2. Being credible
   honest, inspiring, competent
3. A set of practices
   modelling behaviour

Question 2

The Differences Between Leadership and Management

Answer 2

Management is a function
whereas Leadership is a relationship
- Leadership is an element of management
- Teams are often more loyal to a leader than a manager.

Question 3

Extrinsic Reward Theories

Answer 3

Maslow’s Hierarchy of Needs Theory
1. Self actualization needs - creative and challenging work. ability to participate in decision making
2. Esteem needs - responsibility of an important job. working up to a higher role
3. Social needs - communicate with co-workers and customers
4. Safety needs - safe work environment. compensation and benefits.
5. Physiological needs - breaks. fair hours

Question 4

Hertzberg’s Two-factor theory

Answer 4

• Developed from a pattern discovered in almost 4,000 interviews
• The two-factor theory links hygiene factors with job dissatisfaction and satisfier factors with job satisfaction

Question 5

Job dissatisfaction

Answer 5

Influenced by hygiene factors
- working conditions
- co worker relations
- policies and rules
- supervisor qualities
- base wage, salary

Question 6

Job satisfaction

Answer 6

Influenced by motivator factors
- Achievement
- Recognitions
- Responsibility
- Work itself
- Advancement
- Personal growth

Question 7

Acquired Needs Theory

Answer 7

Developed by David McClelland
- People acquire needs through their life experiences
- These needs are need for achievement, need for affiliation, and need for power