Motivation L2 Flashcards
What is employee motivation
Refers to the factors that drive an employee to strive to achieve in the workplace
Why should employees be motivated
More productive = more effort in production therefore making less mistakes = decreasing costs, increasing quality, customer satisfaction, sales, and profit
Less likely to take days off and/or leave the organisation
What was Maslow’s motivation theory
States that once a particular need is satisfied it is no longer a motivator but that the lower-order needs must be satisfied before an individual can move to the next level ( sequential movement through need)s†
The Hierarchy of needs
Self - actualisation needs
Esteem needs
Social needs
Safety & Security needs
Physiological needs
›Physiological needs + def + identifying issues
Def - Basic requirements for human survival, fulfilled in the workplace through minimum pay and working conditions
Identifying needs X meet = Employees lacking entry level wages, Underemployed staff, (experience and expectation of employee
What is Safety and Security, def, identifying issues
Def = Physically safe at work and sense of job security
Identifying needs X met = Organisation not abiding by OH&S laws, Employees not yet on ongoing/long term contracts, threat of redundancies/organisations closing
What is Belongingness/Social needs, def and identifying issues
Having strong workplace relationships- sense of feeling apart of the organisation
Identifying needs X being met
Lack of collaborative work amongst staff, Employees not socialising with each other, Employees feeling uncomfortable contributing ideas and thoughts and lack of sense of ownership
What is Self esteem - needs, def, Identifying needs X met
Involves employees gaining recognition of performance from other and feeling sense of pride in their own work as a result = feeling important, valuable and respected
Identifying needs X met,
Employee effort and performance lacks acknowledgement from management and employees lack sense of accomplishment
What is self actualisation needs, def and identifying needs X met
Achievement of own potential that can only be fulfilled through intrinsic motivation
Identifying when needs are not met
Employees not being challenged by work, employees lack interest/motivation in work, Employees not being provided with significant autonomy
Pros and Cons of Maslow’s Hierarchy of needs
Pros - There is a clear sequential structure and model for manager to follow
This provides.a clear framework to assisting developing strategies to motivate their employees
Motivation occurs quickly when employees move up the hierarchy
Con - Theory assumes all employees work through the sequential order of needs h/w this is not always true esp those driven by external motivators
Time consuming for manager to determine the level of each individual employee and then implement Strats in large business
What need is not met?
Ian, an environmental engineers ,was recently handed his first project to manage. He did this successfully. His manager is trying to work out how to ensure Ian is motivated moving forward
Self esteem needs, as self actualisation is intrinsic issue
After working at Mars in the supply chain management team for 3 years, Steve feels well connected in the organisation, power, his motivation is low
Self actualisation as the issue is intrinsic (motivation)
