motivation

Question 1

what does taylor’s theory of motivation say?

Answer 1

that people are motivated soley by money, believed all tasks should be studied scientifically and workers should be supervised as they aren’t capable of understanding their task, they should be given training and clear instructions

Question 2

what does mayo theory of motivation say?

Answer 2

he recognised that informal working groups have a positive effect on productivity, social needs should be met, focus is more on employees than task

Question 3

what does herzberg’s two factor theory involve ?

Answer 3

motivator factors such as recognition, promotion and responsibility lead to satisfaction
hygiene factors lead to dissatisfaction when they aren’t present but have no effect when they are present

Question 4

name the financial methods of motivation

Answer 4

commission , piecework , performance related pay, profit sharing

Question 5

name the non-financial methods of motivation

Answer 5

delegation and empowerment, team working, flexible working and job rotation or enrichment

Question 6

what will happen if motivation methods are successful ?

Answer 6

customer service , labour productivity, employee engagement and product quality all increase

Question 7

what will happen if motivation methods are not successful?

Answer 7

absenteeism , labour turnover , recruitment costs will be affected