Motivation

Question 1

What is meant by motivation in the workforce?

Answer 1

methods and techniques of getting the best performance from the workforce

Question 2

what are the benefits of a motivated workforce?

Answer 2

-increased productivity
-increased quality
-lower levels of staff turnover
-improved customer service
-worker satisfaction

Question 3

What is Taylors motivation theory?

Answer 3

-how jobs were performed allowed him to break tasks down to small components
-studied scientific management

Question 4

What is Mayo’s theory?

Answer 4

-discovered how group dynamics could be more important than any form of financial motivation#
-motivation is promoted by greater communication ,better teamwork and ensuring the wellbeing of others

Question 5

What is Maslow’s theory?

Answer 5

Hierarchy of needs
-people are motivated by needs
- a business should know that people are motivated by these different needs and provide incentives to meet them e.g. promotion

Question 6

What is Herzberg’s theory?

Answer 6

Two factor theory
- managers must provide the type of workplace and conditions of work that prevents dissatisfaction
e.g. hygiene factors
-only when this happens, motivation of workers happen