Motivation Flashcards
What is motivation
Will to work, enjoyment of work
Methods available to motivate employees
- financial methods, salary, bonus
- non financial methods, passing on responsibility, praise
what was Taylor’s view on pay
Emphasises pay, peice rate as best way to pay employees
What is mayo Maslow amd herzbergs view on pay
Non financial rewards acted as a better incentive for employees to work harder
reasons why people work
- earn money
- sense of achievement
- belong to a group
- sense of security
- obtain feeling of self worth
main financial incentives
- wages
- salaries
- bonuses
- commission
- performance related pay
- profit sharing
- share options
- fringe benefits
What is a wage
Paid per hour , receive at the end of the week
What is a salary
Annual salary paid at end of each month
What is a bonus system
Only paid when certain targets have been achieved
What is commission
Paid according to number of products sold
What is profit sharing
Employees receive a proportion of companies profits
What is performance related pay
Paid to those who meet certain targets
What is share options
Senior managers given shares in company
What are fringe benefits
Items an employee receives on top of wage e.g company car
Non financial incentives
- empowerment
- praise
- promotion
- job enrichment
- job enlargement
- better communication
- working environment
- team working
What is job enrichment
Giving employees more challenging and interesting tasks
What is job enlargement
Giving employees more tasks if a similar complexity
Advantages of profit sharing
- direct link between pay and performance
- Improves loyalty
Advantages to performance related pay
- senior managers can easily monitor and assess individual performance
- can set employee targets
Disadvantages to performance related pay
- discourages team based approach
- incentives may not be large enough
Advantages of peice rate payment
- low levels of manager supervision
- encourages high speed production
- good incentives
Disadvantages of piece rate pay
- workers focused on quantity not quality
- repetitive for workers
Advantage to commission
- clear link between sales
Disadvantage to commission
- sales may be influenced by factors outside of employees control
What was Taylor’s theory of motivation
Scientific management
- managers should maintain close control and supervision over employees
- autocratic style
- theory x
- peice rate payment
What is Maslows theory of motivation
- five levels to be fufilled at work
1) self actualisation
2) esteem
3) social
4) safety
5) psychological
What is herzbergs theory of motivation
Two factor theory
1) motivators- directly motivate people
2) hygiene- can demotivate if not present but don’t actually motivate employees to work harder e.g working conditions
What is intellectual engagement
Thinking about the job and how to do it better
What is affective engagement
Feeling positive about doing a good job
What is social engagement
- takes opportunities to share work related issues with others
