Improving Organsiational Design Flashcards

1
Q

What is Job design

A

Process used to decide on the contents of a job in terms of duties and responsibilities and plans out relationships that should exist

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2
Q

How can Job design be affected

A
  • organisational factors
  • environmental factors
  • behavioural factors
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3
Q

Why do managers need to design jobs

A

To Improve levels of labour productivity, therefore motivating employees when done right

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4
Q

What is Job enrichment

A

More duties with greater responsibility, higher levels need to be met

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5
Q

What is job enlargement

A

Duties with responsibility, however can be repetitive in the long term

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6
Q

What is job rotation

A

Offers a variety through regular movement between duties of similar complexity

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7
Q

Hackman and Oldham Job characteristics model consists of

A
  • skill variety
  • task identity
  • task significance
  • autonomy
  • Job feedback
  • job satisfaction
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8
Q

Human rescource life cycle

A

1) Human rescource plan
2) recruitment
3) training
4)redeployment
5) redundancy

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9
Q

Product life cycle

A

1) development
2) intro
3) growth
4) maturity
5) decline

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10
Q

How are managers expected to design jobs to be like

A
  • flexible working time
  • flexible contracts
  • flexible locations
  • flexible hours
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11
Q

Influences of job design

A
  • cooperate objectives
  • employee performance
  • health amd safety/ legal requirements
  • meeting customer requirements
  • existing and potential skills of workforce
  • rescources available
  • expected future developments
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12
Q

What does organisational design have an effect on

A

Competition

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13
Q

Why is an organisational structure important

A
  • determines authority and responsibility
  • determines individual job roles amd titles
  • shows who’s accountable for who
  • gathers how communication flows through the business
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14
Q

What does an organisational chart show

A
  • span of control
  • hierarchy
  • chain of command
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15
Q

What is span of control

A

Number of employees for whom a manager is responsible for

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16
Q

what does a wide span of control ensure

A
  • employee independence
  • reduce number of managers
17
Q

What does having a narrow span of control ensure

A
  • close supervision
  • more layers
  • effective communication
18
Q

What is chain of command

A

Shows the order In which authority and power in an organisation is delegated from top management down

19
Q

What is delayering

A

Involves removing one or more levels of hiarchy from organisational structure

20
Q

What is centralisation

A

Occurs when a small number of senior managers

21
Q

what is decentralisation

A

Allows employees working in small areas of the business to take decisions

22
Q

Internal influences on organisational design

A

Leadership and management
Overall/corporate objectives
Skills of workforce

23
Q

External influences on organisational design

A

Technology environment
Competitive environment
Economic environment

24
Q

what is a hiarchy

A

Number of layers within an organisation

25
Q

What are the 5 stages of the HR cycle

A

1) human rescource plan
2) recruitment
3) training
4) redeployment
5) redundancy

26
Q

What is training

A

Work related education which provides new skills and knowledge

27
Q

What is on the job training

A

Where employees receive training whilst remaining in the workplace through coaching, job rotation

28
Q

What is off the job training

A

Where employees are taken away from their workplace to be trained, through professional day courses

29
Q

What can training be a response to

A
  • new productions and services
  • restructuring of a firm
  • development of new technology
  • changes to procedure
  • High labour turnover
  • low morale
  • changes In legislation
30
Q

Benefits of training

A

-helps employees reach better performance
- ensures correct skills
- increases efficiency amd productivity
- can reduce potential costs of accidents

31
Q

Costs of training

A

-financial cost
- lack of productivity during training
- firms could poach workers once trained