Motivating Employees Flashcards
Intrinsic reward
Reward of personal satisfaction from work
Extrinsic reward
Reward given by authorities to motivate the employee
Scientific management
Studying about as much as possible about employees to create on efficient working environment and teaching those techniques
Time motion studies
Begun by Fredrick Taylor, that tasks should be done to perform and complete the job and the time needed to do each task.
Hawthorne effect
Tendency that people behave differently when they notice that they are being studied
Maslow ‘s hierarchy of needs
Theory of motivation that based on unmet needs such as physical needs, safety needs, social needs, etc.
MaSlow’s hierarchy steps
Physiological needs, safety needs, social needs,esteem needs, self actualization
Herzberg’S motivating factors
Motivators and hygiene
Motivators
In Herzberg’s theory of
motivating factors, job factors
that cause employees to
be productive and that give
them satisfaction.
Hygiene factors
In Herzberg’s theory of
motivating factors, job factors
that can cause dissatisfaction
if missing but that do
not necessarily motivate
employees if increased.
Ouchi’S theory z
lifetime employment, consensual decision making, collective respon-
sibility for the outcomes of decisions, slow evaluation and promotion, implied control
mechanisms, nonspecialized career paths, and holistic concern for employees. Type A, type j and type Z
Job enrichment
A motivational strategy thatemphasizes motivating the worker through the job itself.
Five characteristics of work that affect motivation andperformance Five characteristics of work that affect motivation andperformance
- Skill variety.2. Task identity.3. Task significance.4. Autonomy.5. Feedback.
Job enlargement
A job enrichment strategy thatinvolves combining a series of tasks into one challengingand interesting assignment.
Job rotation
A job enrichment strategy that involvesmoving employees from one job to another.
