Mortuary Administration Compend Multiple Choice Flashcards
ninety-eight percent of the notification of deaths comes to the funeral home by means ofa. personal contactb. telephonec. telegramd. letter
telephone
a burial-transit permit is needed for all of the following except:
- remains which are used for scientific or educational study
- interment entombment or cremation of a remains
- moving a remains from a state where the death occured
- catholic burial mass
catholic burial mass
the proper word which means the placing of remains in a crypt in a mausoleum is
- interment
- entombment
- cremation
- inurnment
entombment
a container for cremains is called
- columbarium
- urn
- niche
- retort
urn
the holy book of the islam faith is the
- masjid
- mosque
- koran
- jinazah
koran
the person who usually makes the notification of death to the funeral home is the
- member of the family
- medical examiner
- minister
- police
member of the family
whenever any jewelry is found on the deceased during a residence removal, you as the funeral director should
- leave the jewelry on the deceased
- remove the jewelry and place it on the nearest table.
- check with the family about the jewelry and remove it if they so desired
- place the jewelry in a valuable bag and take it with you
check with the family about the jewelry and remove it if they so desire.
which of the following is not a function of the american board of funeral service education?
- grant accreditation to qualified schools and colleges teaching funeral service
- further education in the field of funeral service
- formulate standards for funeral service education
- administer the national board
administer the national board
an obituary can be best defined as
- a brief biographical sketch of a person’s life
- a death notice giving only the time, date and place of the funeral service.
- one of the certificates that must be filed with the local registrar
- a letter of praise for the deceased.
a brief biographical sketch of a person’s life
the death certificate contains all of the following except the
- doctors signature
- cause of death
- religious affiliation
- age of the deceased
religious affiliation
when the remains have been prepared at the mortuary and later taken to a presbyterian church for the funeral service, the funeral director normally provides all of the following except the
- floral display equipment
- church truck
- ushering
- prie dieu
prie dieu
the NFDA “code of ethics” is based upon
- legal statutes
- by-laws of the NFDA
- state boards
- the golden rule
the golden rule
when a person dies at home without medical attention an official inquiry is made by the
- health officer
- coroner
- police
- lawyer
coroner
the committal service is usually held at the
- place of death
- home of the deceased
- funeral home
- grave site
grave site
of the following who has the prefereance to receive the burial flag for the deceased veteran
- grandfather
- father
- mother
- brother
father
the part of a handle of a casket the casketbearer grasps to lift the casket is called the
- lug
- arm
- bar
- tip
bar
tailored is a style of a casket
- covering
- shell design
- corners
- interior
interior
extra sizes of caskets increase for each extra width by
- one inch
- two inches
- three inches
- four inches
two inches
the base molding is a part of a casket
- shell
- interior
- covering
- corner
shell
when the interior material is tightly stretched across the panel of the casket it is said to be
- shirred
- tufted
- tailored
- pleated
tailored
a wood state casket labeled 6/6XXX would measure in lenght, 6 feet, 6 inches, and in width
- 22 inches
- 24 inches
- 26 inches
- 28 inches
28 inches
a casket which has sides that are verical, or at right angles to the bottom is called
- state casket
- an urn shaped casket
- an octagon casket
- a flaring square casket.
state casket
a non-movable handle that extends all the way around the casket is called a (n)
- stationary bar handle
- extension handle
- bail handle
- drop handle
stationary bar handle
a method of pricing which places a price on three separate items of service such as casket, facilities and automobiles is called
- bi unit
- functional
- unit
- itemization
functional
a pricing procedure which creates a total price for service and casket is called
- multi-unit
- unit
- functional
- itemization
unit
a pricing procedure which places a price on each and every item of service and merchandise is called
- service fee
- functional
- unit
- itemization
itemziation
a pricing procedure which places a separate price on casket and a separate price on service fee is called
- multi unit
- functional
- unit
- bi unit
bi-unit
methods of figuring a formula price are
- functional
- unit
- bi unit
- all of these
all of these
which of the following is a disadvantage of itemized pricing?
- clearer understanding on the part of the client of all items of service and merchandise
- possible elimination of certain items of service resulting in loss of overhead recovery
- a thorough discussion of all items of service and merchandise
- results in a more profitable funeral.
possible elimination of certain items of service resulting in loss of overhead recovery
which of the following is a source of income in the funeral business?
- occupancy
- non-formula services
- salaries
- promotion
promotion
any pricing method would be based on
- average overhead per adult formula service
- mark-up on wholesale casket cost
- wholesale casket cost
- all of these
all of these
any pricing method would be based on
- average overhead per adult formula service
- markup on the wholesale casket cost
- wholesale casket cost
- all of these
all of these
which of the following is an advantage of bi-unit pricing method?
- possilbe elimination of certain items of service
- fails to exaggerate the value placed on services
- places realistic value on the casket
- fails to exaggerate the value placed on the casket.
places realistic value on the casket.
if total overhead for a funeral home was 65,000 for a fiscal period, and the firm did 100 services, what would the average overhead per services be?
- 100
- 500
- 600
- 650
650
if a casket cost 100 dollars wholesale, and the funeral home’s fixed multiple was 5, what would the selling price of the casket be?
500
if a funeral home had an average overhead of 650 dolars and the wholesale cost of a casket was 100 dollars, and the funeral director marked his casket up 100 percent, what would the unit price be?
850
if a casket cost 200 wholesale and was sold for 1,000, and the average overhead per funeral was 500, what would the net profit be?
800
a gathered type of casket interior made on a sewing machine with a multiple number of needles is called
- shirred
- tufted
- tailored
- pleated
shirred
the metal used in the shell of a 20 gauge steel casket would be
- 1/20 inch thick
- 3/4 inch thick
- 1 inch thick
- 1.5 inch thick
1/20 inch thick
a metal or concrete enclosure designed to protect the casket is called
- niche
- vault
- columbarium
- urn
vault
the crown and ogee are part of the casket
- interior
- shell
- handles
- corners
shell
the part of the handle which is attached to the casket is the:
- lug
- arm
- bar
- tip
lug
a burial vault which is closed by placing the dome over the base is called
- air seal
- top seal
- end seal
- earth seal
air seal
the length of a standard adult wood is
- 6/3
- 6/6
- 6/8
- 7/2
6/3
the length of a standard adult metal is
- 3/6
- 6/3
- 6/6
- 6/7
6/6
the efficient utilization and adequate regulation of all revenue, expenditures and capital rights is
- facilities management
- finance management
- marketing management
- office management
finance management
the achieving of economical, orderly, and adequate distribution of products and services is
- facilities management
- finance management
- marketing management
- office management
marketing management
the planning, organizing, actuating, and controlling of office work is
- facilities management
- finance management
- marketing management
- office management
office management
the obtaining and maintaining of a satisfactory and satisfied workforce is
- facilities management
- personnel management
- marketing management
- office management
personnel management
the obtaining and maintaining of adequate work space and funeral equipment:
facilities management
which of the following is the principal interest group for all funeral service personnel?
- National Funeral Directors Association
- Casket Manufacturers Association
- National Selected Morticians
- Order of the Golden Rule
NFDA
the portion of the funeral home which contains caskets and other funeral merchandise displayed for sale is the
selection room
a monument erected to the memory of the dead, with the dead human body not present is
- grave marker
- a cenotaph
- an epitaph
- an elegy
cenotaph
a printed form the funeral home uses specifically for the funeral director and the family to make funeral and financial arrangements is the
- invoice
- bill of sale
- bill of lading
- arrangement form
arrangement form
the act of placing a dead human body in a grave is called
internment
one who is lacking necessities of life is said to be
- insolvent
- solvent
- bankrupt
- indigent
indigent
the dissecting of remains for the purpose of ascertaining the cause of death is
- an ante mortem examination
- a necropsy
- a post-partum examination
- an immdediate disposal
a necropsy
a device upon which caskets are placed one on top of the other for display is known as a
- bier
- casket standard
- casket rack
- catafalque
casket rack
a man who has lost his spouse by death is
- executor
- an executrix
- a widow
- a widower
a widower
the individual who supplies the statistical data concerning the deceased at the funeral arrangment conference is the
- practitioner
- funeral director
- informant
- chaplain
informant
the document between the seller and the buyer stipulating the items furnished, the price of said items and the terms of payment is the
sales contract
a crepe badge or floral design placed on the door indicating the death of an individual is a
- door badge
- door veil
- door sway
- door piece
door badge
an area set aside in a cemetery for several grave spaces, usually containing two, four or six grave spaces is a
lot
the distinct process consisting of planning, organizing, actuating and controlling performance to accomplish established objectives is
- public relations
- management
- advertising
- accounting
management
which of the following actions is improper, regarding the US flag used in a military funeral service?
- holding flag waist high during volleys and taps
- placing the flag on the casket with the blue field over the left shoulder of the veteran
- lowering the flag into the grave with the deceased veteran
- folding and presenting the flag to the next of kin
lowering the flag into the grave with the deceased veteran
a gasket sealed container used as either an insert into a casket or as a shipping case is
- an air tray
- an air pack
- a metal vault
- a ziegler case
a ziegler case
a jewish term for the anniversary of the death is
yarhzeit
birch is used in casket construction to manufacture
- artificial laminate caskets
- solid wood caskets
- wood veneer caskets
- composition board caskets
solid wood caskets
corrugated fiberboard is a material used in casket shell construction that is classified as
- solid wood
- wood veneer
- artificial laminate
- wood by-product
a wood by product
the process of coating ferrous metals with zinc is
- plating
- copper depositing
- galvanizing
- crinkling
plating
which of the following types of cloth covered exterior has raised designs above the surface of the material?
- shirred
- embossed
- tufted
- tailored
embossed
the rubber gasket used on sealer caskets is generally compressed between the rim flange and the
- cove
- gimp
- top body molding flange
- attached panel flange
top body molding flange
an example of lining material used in casket construction is
- wood wool
- cotton
- linen weave
- muslin
linen weave
an example of a padding material used in casket construction is
- satin
- twill weave
- masselin
- shredded paper
shredded paper
the part of the casket hardware that covers the exposed ends of the bar is
- lug
- arm
- tip
- ear
tip
the thickness of a ferrous metal casket is measured in
- board feet
- gauge
- ounces per square foot
- ounces per square inch
gauge
the body of the casket includes the
- crown
- tim
- ogee
- base molding
base molding
in the construction of a swing bar hardware, the arm attaches the bar to the
lug
the rim is part of the casket
- body
- cap
- bottom
- exterior
cap
the thickness of a non-ferrous metal casket is measured in
- gauge
- ounces per square foot
- ounces per square inch
- board feet
ounces per square foot
the component part of the throw that hangs down into the body of the casket is the
- gimp
- roll
- cove
- apron
apron
a transfer container which consists of a wooden tray with a corrugated covering for the casket is known as
- ziegler case
- wooden box
- air pack
- air tray
air tray
an eight-sided casket is referred to as
- slip top casket
- hinge panel casket
- an octagon casket
- a regular couch casket
an octagon casket
an outer enclosure which entraps air via its dome-shaped construction uses which of the folowing closure methods?
- top seal
- end seal
- air seal
- hermetic seal
air seal
the suggested volume of containers used for cremated bodies is
200 cubic inches
a casket in which the sides are vertical or at right angles to the casket bottom is
state casket
adult caskets normally increase in length by
3 inch increments
which of the following is an example of a grave liner
- combination case
- sectional
- top seal vault
- air seal vault
sectional
the jewish term for a seven day mourning period that begins on the day of burial is
shivah
in the jewish faith, the skull cap worn by the men at temple and funeral services is a
- kippah
- taharah
- tallith
- tehilim
kippah
the jewish term for the 30 day mourning period is
- kriah
- shivah
- sholoshism
- taharah
sholoshim
one who is authorized to read the lessons and the scripture in a Christian Science Church is the
- speaker
- priest
- monsignor
- reader
reader
which of the following is not used to identify the room in a funeral home where a remains lies in state?
- slumber room
- resting room
- visitation room
- state room
resting room
the time limit for filing for the social security lump sum death benefit payment is
2 years from the date of death.
a religious singer who assists a rabbi is a
cantor
one who carries the casket during the funeral service is
a casketbearer
the portion of the funeral service which is conducted at the place of disposition is the
committal service
which of the following is the most appropriate for a funeral director to do before leaving the next of kin after making the removal?
- set a time for the arrangment conference
- discuss cemetery property
- discuss financial arrangements
- determine the net worth of the owner
set a time for the arrangment conference