more stuff almost done Flashcards
Counter-dependence:
aversion/resistance to authority: leads to a vicious
cycle of employee distrust → less supportive leader
Overdependence:
belief that leader is all-knowing → causes employee to
be less likely to speak up when it is needed
Exchange relationship
requires understanding yourself and the other
person, strengths, weaknesses
Active allies:
already leading/taking actions to support your position
Passive allies
have an interest in
supporting you
Neutral:
may not be involved in supporting
your position but could be
Passive opposition:
may oppose your
position
○ Active opposition
are likely to actively
interfere with your actions
Exploration:
new ideas and innovation; search for new opportunities
Exploitation:
efficiency and improvement; refine existing knowledge
Perpetual search trap
the result of focusing only on exploration
Success trap:
the result of focusing only on exploitation
Reality
both exploration and exploitation must be simultaneously
prioritized
■ Do not spend too much time searching, do not spend too much
energy trying to improve upon any certain idea
Toys R Us case discussion: what factors contributed to the downfall of
Toys R Us?
Toys R us did not adapt to changing to better fit the marketplace and
customer behavior
competition from big-box retailers (Walmart and target), amazon (failed partnership), store experience gone downhill, online experience is inconvenient (bad site design), dent resulting from leveraged buyout, failure to innovate
Active inertia:
tendency to follow established patterns of behavior, even
when the competitive environment shifts
