Module 8- Website Optimization and eCommerce Flashcards

1
Q

You can create an online presence for your company or brand without even having a website.

What are effective ways of creating an online presence?

Choose TWO of the following:

Get listed on Google Maps

Respond to positive customer reviews only

Create a social media profile

Invest in marketing automation software

A

Get listed on Google Maps
Create a social media profile

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

You can set up different types of websites for an online business, depending on its specific requirements.

Drag each website type to the description which best describes it.

Allows companies to sell their products directly to website visitors online
Portfolio site
Lead-generation site

eCommerce website
Allows companies to collect contact details from potential customers
Allows companies to show their products and services online

A

Allows companies to sell their products directly to website visitors online
-eCommerce site

Portfolio site
-Allows companies to show their products and services online

Lead-generation site
-Allows companies to collect contact details from potential customers

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

When it comes to planning and creating a website, you should consider four key components.

Match each component of effective website creation with the correct activity.

Drag each option to the correct target.

-Provide all the text, images, videos, and downloadable files for your website
-Map out and plan the pages and URL structure of your website
-Determine the look and feel of the website layout, including fonts and colors
-Include SEO keywords in page title tags, headings, and web page content

Design
Content
Information architecture
Optimization

A

-Provide all the text, images, videos, and downloadable files for your website
Content

-Map out and plan the pages and URL structure of your website
Information architecture

-Determine the look and feel of the website layout, including fonts and colors
Design

-Include SEO keywords in page title tags, headings, and web page content
Optimization

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

Question
You can create a simple website using a content management system like WordPress, Magento, or Shopify.

When building a basic website, the first two steps are to choose a hosting provider, CMS, and domain name, and then install a CMS and website plugins.

Put the next five steps in order, beginning with the third step.

Drag each option to the correct target.

Test and launch
Add website tracking and analytics
Add pages and content
Format website plugins and themes
Monitor for bugs as needed

A

Format website plugins and themes
Add website tracking and analytics
Add pages and content
Test and launch
Monitor for bugs as needed

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

By optimizing your website, you can improve the Buyer’s Journey.

Which potential roadblocks does website optimization remove?

Choose TWO of the following:

Complicated forms

Confusing site navigation

Low-performing products

Uncompetitive pricing

A

Complicated forms
Confusing site navigation

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

When it comes to the design, construction, maintenance, and optimization of websites, marketers are involved in many different tasks, related to design, construction, maintenance, and optimization. Understanding their responsibilities in these areas is essential for effective collaboration and successful online presence.

What tasks are marketers typically responsible for?

Choose TWO options.

Setting branding guidelines

Integrating business operations with social media profiles

Ensuring all website analytics and tracking tools are set up correctly

Developing the site API

A

Setting branding guidelines
Ensuring all website analytics and tracking tools are set up correctly

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

There are many different elements on a web page that you can optimize to help guide visitors towards action.

Match each webpage element with the correct description.

Drag each option to the correct target.

-A large banner at the top of a web page that guides users toward clicking a CTA
-Where visitors enter their name and contact details in return for access to content
-Words that are written on a web page that offer details about your product or service
-Help readers and search engines understand the different sections of a web page

Body copy
Web form
Hero image
Page headers

A

-A large banner at the top of a web page that guides users toward clicking a CTA
Hero image

-Where visitors enter their name and contact details in return for access to content
Web form

-Words that are written on a web page that offer details about your product or service
Body copy

-Help readers and search engines understand the different sections of a web page
Page headers

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

Conversion Rate Optimization (CRO) is vital for enhancing the performance of websites and achieving specific business objectives. Marketers use various onsite tactics to improve conversion rates, directly impacting sales, leads, and overall website effectiveness.

Which onsite tactics can marketers use to improve conversion rates?

Choose TWO options.

Company registration details and address
CTAs that are easy to understand
In-depth product design specifications
Live chat

A

CTAs that are easy to understand
Live chat

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

Question
You are designing a new website for your sportswear business. You expect to generate most of your revenue through eCommerce and online sales.

Which principles of web design should you follow to ensure your site is fully optimized?

Choose TWO options.

Site is easy to navigate
Site contains numerous small clickable buttons
Site uses different colors and fonts on different pages
Site is device-friendly

A

Site is easy to navigate
Site is device-friendly

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

Question
User experience (UX) and user interface (UI) are important terms to consider in relation to website design and optimization. Both are essential in crafting effective and user-friendly websites, although each has different concerns. UX designer prioritizes user satisfaction and overall experience.

What are the main concerns of a UX designer?

Choose TWO options.

Site is easy to navigate
Site is device-friendly
Site uses different colors and fonts on different pages
Site contains numerous small clickable button

A

Site is easy to navigate
Site is device-friendly

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

Your life-coaching website targets an older audience who wish to change careers in middle age or later life.

What design methods can you use to improve the user experience on your site?

Choose TWO options.

Ensure your phone number and address are clearly visible, in case people want to interact with you offline
Include fast-moving, slick animations within your content
Use larger font sizes and bigger headers in your web content
Include a number of interactive quizzes and games for variety

A

Ensure your phone number and address are clearly visible, in case people want to interact with you offline
Use larger font sizes and bigger headers in your web content

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

What factors should be considered when setting up an ecommerce website?

Choose TWO options.

Responses

The revenue model

The payment provider

The linked social media channels

The reporting format

A

The revenue model

The payment provider

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

A startup is considering whether it should adopt an off-the-shelf solution for its ecommerce needs or outsource its ecommerce tasks to a third party.

Match each advantage and disadvantage to its respective solution.

Drag each option to the relevant target.

  1. Off-the-shelf 2. Outsourcing

Easy to set up and manage
Customizations are costly and complex
Taps into a wide range of skills and expertise
Partial loss of control over the website

A
  1. Off-the-shelf
    Easy to set up and manage
    Customizations are costly and complex
  2. Outsourcing
    Taps into a wide range of skills and expertise
    Partial loss of control over the website
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

When developing the ecommerce website and app, what factors should you consider in order to cater to the preferences of your customers?

Choose TWO options

Responses

Payment preferences

Language preferences

Price preferences

Product-line preferences

A

Payment preferences

Language preferences

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

You have noticed that some members at your startup seem to have misconceptions about selling the company’s products through a marketplace, and you want to ensure a shared understanding before making a decision.

Which statements about selling products through a marketplace are correct?

Choose TWO options

Responses

Using a marketplace increases the exposure of a company’s product or service.

Using a marketplace gives access to additional marketing and search benefits.

Using a marketplace increases your profit margins.

Using a marketplace provides the company with the first-party data that customers submit.

A

Using a marketplace increases the exposure of a company’s product or service.

Using a marketplace gives access to additional marketing and search benefits.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

A newly established company is determined to establish trust with online customers and enhance their buying experience.

What advantages can be gained from implementing a fully functional customer service solution on their ecommerce website?

Choose TWO options.

Allows you to track query types

Allows you to trace customer records

Allows you to add a face-to-face element to customer service

Allows you to add better product descriptions

A

Allows you to track query types

Allows you to trace customer records

17
Q

In order to monitor the performance of your ecommerce store, you’ll need to implement reporting.

What types of reporting are used to monitor the performance of an ecommerce store?

Choose TWO options.

Employee morale reporting

Radio budget reporting

Product performance reporting

User journey reporting

A

Product performance reporting

User journey reporting

18
Q

Every decision you make about your ecommerce strategy must take the customer experience into account.

What role does customer data play in an ecommerce strategy?

Choose TWO options.

Make personalized offers

Reduce cost of paid ad bids

Deliver smooth customer experience

Increase effectiveness of TV ads

A

Make personalized offers
Deliver smooth customer experience

19
Q

You want to monitor and optimize the effectiveness of your ecommerce website.

What best practices should you follow to do this?

Choose TWO options.

Set up regular reporting using a website analytics tool
Download a new WordPress theme at least once a month
Test frequently to ensure your website is accessible from a variety of different devices
Change the site domain name

A

Set up regular reporting using a website analytics tool
Test frequently to ensure your website is accessible from a variety of different devices

20
Q

You want to A/B test a call-to-action on your website.

What best practices should you follow to do this?

Choose TWO options.

Pick another variable to test
Split your sample groups equally and randomly
Set a time limit for the test
Set up metrics reports

A

Split your sample groups equally and randomly
Set a time limit for the test