Module 8 Flashcards
1
Q
what is KPI
A
key performance indicator
2
Q
What are the outputs of managing and directing the work itself?
A
the actual project deliverables, collection of work performance data, collection of lessons learned, issue log, change requests
3
Q
Describe the levels in Maslow’s hierarchy of needs
A
physiology; safety and security; social; esteem; self actualization
4
Q
Describe Jertzberg’s motivational factors
A
Hygiene factors; motivational factors
5
Q
What are Tuckman’s 5 stages of team formation?
A
forming; storming; norming; performing; adjourning
