MODULE 7 Flashcards

1
Q

What is communication?

A

Communication is defined as the process of passing information and developing understanding from one person to another.

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2
Q

What is the purpose of communication?

A

Communication is at the heart of every business activity.

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3
Q

How does communication impact actions?

A

Communication is the thread that ties the action of an individual to its desired objectives.

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4
Q

What does effective communication involve?

A

Effective communication is the way of sharing our feelings, thoughts, ideas, wants and needs.

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5
Q

How do managers direct human efforts?

A

Directing human efforts are carried out by managers through the communication process.

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6
Q

What is the importance of effective communication for directions?

A

Effective directions would only prosper with effective communication.

Example: Clear and concise communication leads to better understanding and successful implementation of instructions.

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