MODULE 6: Principles of Management: Directing and Controlling

Question 1

_____________ is the process that many people relate to when managing. It involves supervising, or
leading workers to accomplish the goals of the organization.

● it is the final action of a manager in getting others to effect all preparations toward competition.

● is the process of influencing people’s behavior through motivation, communication,
group dynamics, leadership, and discipline.

Answer 1

Directing

Question 2

Main Characteristics of DIRECTING:

1. ____________ - every manager provides guidance and inspiration to his subordinates

Answer 2

Pervasive Function

Question 3

Main Characteristics of DIRECTING:

2. ___________ _________- directing is a continuous activity throughout the life of the organization

Answer 3

Continuous Activity

Question 4

Main Characteristics of DIRECTING:

3. __________ ________- It is related to subordinates, which is why directing is a human factor. This
   characteristic is due to the complexity and unpredictable behavior of humans.

Answer 4

Human Factor

Question 5

Main Characteristics of DIRECTING:

4. __________ ________- it helps convert plans into performances.

Answer 5

Creative Activity

Question 6

Main Characteristics of DIRECTING:

5. ___________ __________ - The direction function is carried out by all managers and executives at all
   levels throughout the organization, a subordinate receives instructions from his superior.

Answer 6

Executive Function

Question 7

Main Characteristics of DIRECTING:

6. ___________ ________- It is termed as having delicacy in it to tackle human behavior. As it deals with human factor.

Answer 7

Delegate Function

Question 8

What are the main characteristics of directing?

Answer 8

1. pervasive function
2. continuous activity
3. human factor
4. creative activity
5. executive function
6. delegate funtion

Question 9

one of the common types of LEADERSHIP:

1. _______________ _________ inspire and motivate their team through a shared vision and a
   commitment to change and innovation.

• They focus on developing their team’s potential,
  fostering creativity, and driving organizational growth.

Answer 9

Transformational leaders

Question 10

one of the common types of LEADERSHIP:

2. ____________ __________ focus on structured interactions with their team.

• They use rewards and
  punishments to manage performance and ensure that tasks are completed according to set
  standards.

Answer 10

Transactional leaders

Question 11

one of the common types of LEADERSHIP:

3. ____________ _________ prioritize the needs of their team members and aim to support and empower
   them.

• They lead by serving others and helping them achieve their goals, fostering a culture of
  collaboration and care.

Answer 11

Servant leaders

Question 12

one of the common types of LEADERSHIP:

4. ___________ _________ make decisions independently and exert control over their team.

• They
  provide clear instructions and expect immediate compliance.

Answer 12

Autocratic leaders

Question 13

one of the common types of LEADERSHIP:

5. __________ __________ involve their team in decision-making and seek input from members.

• They
  value collaboration, open communication, and shared decision processes.

Answer 13

Democratic leaders

Question 14

one of the common types of LEADERSHIP:

6. __________-_______ ___________ adopt a hands-off approach, allowing their team members a high degree
   of autonomy in decision-making and task execution.

Answer 14

Laissez-faire leaders

Question 15

what are the COMMON TYPES OF LEADERSHIP?

Answer 15

1. Transformational leaders
2. Transactional leaders
3. Servant leaders
4. Autocratic leaders
5. Democratic leaders
6. Laissez-faire leaders

Question 16

___________ refers to the process of monitoring, evaluating, and
regulating the activities and performance of an ORGANIZATION to ensure that goals and objectives are
being achieved effectively and efficiently.

Answer 16

Controlling

Question 17

one of the main purpose of controlling is to:

1. ___________ _________- involves tracking and measuring various aspects of
   organizational performance

such as;
financial results, production output, customer satisfaction, and employee productivity.

Answer 17

Measure Performance

Question 18

one of the main purpose of controlling is to:

2. _________ ____ __________- Actual performance is compared with established standards,
   benchmarks, or targets.

• These standards can be set during the planning phase and serve as a
  reference point for evaluation.

Answer 18

Compare with Standards

Question 19

one of the main purpose of controlling is to:

3. __________ ________- If there are significant deviations between actual performance and the established standards, it indicates that the organization might be deviating from its planned course.

Answer 19

Identify Deviations

Question 20

one of the main purpose of controlling is to:

4. ________ ________ ________- Controlling requires taking corrective actions to address deviations
   and bring performance back on track.

• This could involve adjusting processes, reallocating resources, or changing strategies.

Answer 20

Take Corrective Action

Question 21

one of the main purpose of controlling is to:

5. ___________ _______- The controlling function provides valuable feedback to managers and
   decision-makers, helping them understand how well the organization is performing and whether
   adjustments are needed.

Answer 21

Feedback Loop

Question 22

What are the main purpose of controlling?

Answer 22

1. Measure Performance
2. Compare with Standards
3. Identify Deviations
4. Take Corrective Action
5. Feedback Loop

Question 23

one of the steps involving controlling:

1. ________ _______- Establishing performance standards, benchmarks, and goals during the
   planning phase.

Answer 23

Setting Standards

Question 24

one of the steps involving controlling:

2. ________ ___________ - Gathering data and metrics to assess actual performance against the
   established standards.

Answer 24

Measuring Performance

Question 25

one of the steps involving controlling:

3. ___________ _________- Analyzing the data to compare actual performance with the
   predefined standards.

Answer 25

Comparing Performance

Question 26

one of the steps involving controlling:

4. ____________ __________- Recognizing any significant deviations between actual and desired
   performance.

Answer 26

Identifying Deviations

Question 27

one of the steps involving controlling:

5. ________ __________ _______- If deviations are identified, implement corrective actions to address the issues and improve performance.

Answer 27

Taking Corrective Action

Question 28

one of the steps involving controlling:

6. __________ __ __________- Providing feedback to the relevant parties and making
   adjustments to processes, strategies, or resources to align with organizational goals.

Answer 28

Feedback and Adjustments

Question 29

What are the steps involves in controlling?

Answer 29

1. Setting Standards
2. Measuring Performance
3. Comparing Performance
4. Identifying Deviations
5. Taking Corrective Action
6. Feedback and Adjustments