Module 6 Flashcards

1
Q

T/F: A Molex connector supplies +3.3V, +5V, and -12V voltages.

A

false

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2
Q

T/F: If you see smoke or smell burning, you should immediately open the case to try to identify the component that is causing it.

A

false

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3
Q

T/F: If you need to recover data off a system that won’t boot, install the drive in a working system.

A

true

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4
Q

T/F: A clicking noise coming from a system could indicate that a hard drive is failing.

A

true

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5
Q

T/F: To move a hard drive to another computer for the purposes of accessing the data, you always need to first physically install it in a drive bay.

A

false

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6
Q

If you suspect your system is overheating, how can you determine the CPU temperature?

A

go into UEFI/BIOS setup and find the temperature monitors for the system

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7
Q

If you see an error message that reads “Processor thermal trip error”, what is the likely problem?

A

the processor has overheated

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8
Q

What component of a motherboard is not considered to be a field replaceable unit?

A

chipset

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9
Q

What Intel socket recommends the use of a liquid cooling system?

A

LGA2011

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10
Q

What is the most used rail on a power supply?

A

+12V

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11
Q

When testing a laptop power connector, how close should the voltage measured be to the accepted voltage of the laptop?

A

+/- 5%

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12
Q

What is an auto-switching AC adapter?

A

an adapter that can use 110V or 220V AC power

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13
Q

What does a single beep or no beep imply during the startup of a computer?

A

all POST tests passed

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14
Q

What should you do if the system continually reboots and you can’t read the error message produced on a blue screen?

A

press F8 as Windows starts up

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15
Q

Why might you disable quick booting features in BIOS when you are troubleshooting a problem?

A

to see full POST report

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16
Q

If you are trying move a hard drive from a non-working computer to a working computer for the purposes of accessing the data on the drive, what must you have?

A

you must have an Administrator password before you can access the data on the drive

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17
Q

Three long beeps during the POST sequence on an Intel BIOS are an indication of what type of issue?

A

keyboard controller problem

18
Q

Which of the following is NOT a solution to an overheating problem?

A

remove the covers from empty expansion slots

19
Q

A PCIe 6/8 pin connector for providing auxiliary power to PCIe cards utilizes what voltage?

A

+12V

20
Q

What is an indication that an inadequate power supply is the source of an intermittent problem?

A

the power supply whines when you first turn on the system

21
Q

One long and two short beeps when using an Award BIOS is an indication of what issue?

A

a video problem

22
Q

A missing standoff could create what potential problem?

A

a short on the motherboard

23
Q

If the startup BIOS can’t find a device to use to load the operating system, what error message is likely to appear?

A

fixed disk error

24
Q

Which of the following protects your computer from brownouts or sags?

A

UPS (uninterruptible power supply)

25
Q

What is a typical symptom of a CMOS battery failure?

A

time and date settings lost

26
Q

Depending on the manufacturer of the BIOS, what two different POST beep code sequences indicate a memory error?

A

continuous short beeps

continuous three short beeps and then a pause

27
Q

A cooler with heat pipes, which contain a small amount of liquid that becomes a vapor when heated, allowing heat to be drawn away from the CPU without the use of a fan is known by what two terms?

A

passive CPU cooler

fanless CPU cooler

28
Q

What are the two highest heat producing components in a system?

A

processor

video card

29
Q

CPU coolers are typically made using what two different types of materials?

A

aluminum

copper

30
Q

What is a typical sign that a capacitor is bad or has failed?

A

the capacitors are discolored

the capacitors have a crusty corrosion at the base of the capacitor

31
Q

windows pinwheel

A

indicates that the system is waiting for a response from a program or device

32
Q

BSOD

A

windows errors that are caused by problems with devices, device drivers, or a corrupted windows

33
Q

heat sink

A

a component made of metal that is designed to draw heat away from a processor into the fins

34
Q

CAG

A

a round air duct that helps direct air to the processor

35
Q

dual rail

A

a power supply with a second +12V rail

36
Q

driver store

A

a location where Windows keeps a copy of a driver software

37
Q

UPS

A

a device that provides battery power when the main power source goes out

38
Q

sheet battery

A

a compound that fits on the bottom of a laptop that can improve charge times and increase time between charges

39
Q

lithium ion

A

the technology most commonly used by battery packs

40
Q

memory diagnostics

A

a tool in Windows 8/7/Vista that tests memory