Module 3 Flashcards

Chapter 2

1
Q

T/F: Functions that used to be provided by expansion cards are more often found as onboard ports today.

A

True

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2
Q

T/F: The motherboard sits on elevated screw holes or spacers to keep it from touching the case.

A

True

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3
Q

T/F: Immediately after you unplug the computer from the power outlet, you’re safe to begin working inside the case.

A

False

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4
Q

T/F: When disassembling a computer, it’s okay to stack circuit boards on top of each other as long as you follow ESD protection rules.

A

False

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5
Q

T/F: A DVI port transmits a video signal and is also called a DB-15 port.

A

False

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6
Q

What is the second step in opening the case of a working computer?

A

power down the system and unplug it

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7
Q

Where should you clip your ESD strap when opening a computer case?

A

computer case

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8
Q

A system will always require what power connector?

A

P1 power connector

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9
Q

How many pins are in the power supply connector that is typically used on most motherboards today?

A

24-pin

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10
Q

What should be done after reassembling a laptop, but before installing the battery or AC adapter?

A

Gently shake the laptop to ensure nothing is loose inside of the case

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11
Q

When removing screws while working on a laptop, what should be done with the screws?

A

They should be stored or labeled

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12
Q

When handling motherboards, cards, or drives, which statement is NOT accurate?

A

You should not hold expansion cards by the edges

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13
Q

Which of the following statements regarding working inside a laptop computer is true?

A

When upgrading a laptop, you should use components that are the same brand as the laptop, or use only recommended components.

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14
Q

What component is most likely to be installed in a PC, is considered primary storage, and typically stores the operating system, as well as its applications?

A

hard disk drive

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15
Q

If you have a PCI Express Version 2 video card, how many pins will the power connector have if the card requires extra power?

A

8

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16
Q

Which statement is true regarding the installation of the motherboard and connecting power?

A

a 4-pin power cord supplies supplemental power to the processor

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17
Q

What do you call a connector on a motherboard that consists of pins that stick up from the board?

A

header

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18
Q

What is the very first step that should be taken when performing work with a computer?

A

You should back up any important data

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19
Q

What audio port connects to an external home theater audio system, providing digital audio output?

A

S/PDIF

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20
Q

What is the name for the type of flash memory that is used by mobile devices to store their apps and data?

A

solid state device

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21
Q

What does a small triangle embedded on a connector signify?

A

the wire nearest triangle is pin 1

22
Q

What type of port transmits both digital audio and digital video with a single connector?

A

HDMI

23
Q

What tool can help discover and report computer errors and conflicts that occur when you first turn on a computer and before the operating system is launched?

A

POST card

24
Q

What statement about an FRU is true?

A

a support technician should know how to replace one

25
Q

Law enforcement agencies sometimes use what type of data to reconstruct a person’s travels?

A

geotracking

26
Q

What are the two most common form factors used today for computer cases, power supplies, and motherboards?

A

ATX

mATX

27
Q

What two devices in a computer should be considered “black boxes”, and should never be opened, due to risks involving charged capacitors?

A

monitor

power supply

28
Q

What two different types of firmware may be used on motherboards?

A

BIOS

UEFI

29
Q

The two services that Windows must provide for an ExpressCard are:

A

socket service

card service

30
Q

What two laptop manufacturers provide their service manuals online free of charge?

A

Lenovo

Dell

31
Q

DisplayPort

A

transmits digital video and audio and is slowly replacing VGA and DVI

32
Q

DIMM

A

a type of memory slot found on a motherboard

33
Q

Heat Sink

A

draws heat from the CPU and pipes it to a fan, which then blows heat out of the case

34
Q

PCIe

A

a slot used for expansion cards or video cards on a motherboard

35
Q

POST

A

a series of tests performed by the startup UEFI/BIOS when you first turn on a computer

36
Q

SO-DIMM

A

a smaller type of memory slot typically used for laptops

37
Q

Airplane mode

A

a computer is said to be in this mode when all wireless technologies are turned off

38
Q

Bluetooth

A

a short-range wireless technology used to connect two devices in a small personal network

39
Q

CPU

A

also called the processor, or microprocessor, does most of the processing of data and instructions for the entire system

40
Q

MicroATX

A

reduces the total cost of a system by reducing the number of expansion slots on the motherboard, reducing the power supplied to the board, and allowing for a smaller case size

41
Q

List and describe three front panel connectors you will likely see going from the front panel to the motherboard.

A
  1. Power SW: controls power to the motherboard, must be connected for PC to power up.
  2. HDD LED: controls drive activity light on front panel.
  3. Reset SW: used to reboot computer
42
Q

What is an Accelerometer?

A

Gyroscope is a device that contains a disc that is free to move and can respond to gravity as device is moved. Used in mobile device.

43
Q

What is the difference between a tablet and a phablet?

A

A computing device with a touch screen; larger than a smart phone. Tablets connect to WiFi, Bluetooth, cell networks. Phablet has same capabilities but is smaller than tablet and larger than phone.

44
Q

What items might be considered field replaceable units in laptop?

A

memory modules, hard drive, keyboard, touchpad

45
Q

How does working on and supporting a laptop differ from a desktop?

A

Replacement parts cost more, use compact hard drives, small memory modules. Require less power than desktop computers.

46
Q

List some types of wearable technology devices, and describe how they can be used.

A

Smart watches, eyeglasses, headsets can be used to make phone calls, send texts, transmit data. Wearable fitness tech can measure heart rate, track miles jogged/biked.

47
Q

List three components found on a motherboard.

A

CPU
expansion slots
memory slots
heat sink

48
Q

What is the POST (power-on self test), and what can be done to troubleshoot this process?

A

Series of tests performed by the startup UEFI/BIOS when you first turn on a computer. Determine if you can communicate correctly with hardware components.

49
Q

Describe the differences between BIOS and UEFI firmware.

A

Older BIOS manages essential devices before OS is launched. BIOS changes motherboard settings. UEFI more secure (still manages devices) but also assures boot is secure.

50
Q

Describe the Near Field Communication (NFC) technology.

A

wireless technology that establishes a communication between two NFC devices within 4 inches of each other. NFC can be used to read an NFC tag (microchip)