Module 5 Resource Management Flashcards

1
Q

Which of these is NOT an issue to be considered when selecting team members?

A. virtual teams
B. stages of team development
C. cross functional teams
D. co-located teams

A

B. stages of team development

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2
Q

A common tool project teams use is a responsibility assignment matrix (RAM). Typically, this chart will depict:

A. the hierarchical organizational reporting structure.
B. all the work packages and the resources assigned for various responsibilities regarding each work package.
C. the early start and early finish, and late start and late finish, of each schedule activity.
D. the duration of each activity.

A

B. all the work packages and the resources assigned for various responsibilities regarding each work package.

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3
Q

A project manager is most likely to use negotiation, preassignment, and onboarding during which of these activities:

A. develop project team
B. develop HR plan
C. manage project team
D. acquire project team

A

D. acquire project team

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4
Q

Frequently, project managers lack legitimate power based upon position and instead must persuade others based upon personal relationships. This type of power is known as:

A. connection power
B. positional power
C. referent power
D. coercive power

A

C. referent power

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5
Q

All of the following represent common methods for making decisions on contemporary project teams EXCEPT:

A. The decision is delegated to one or two team members with special expertise
B. The sponsor makes most of the decisions
C. The project team votes
D. The project manager makes the decision

A

B. The sponsor makes most of the decisions

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6
Q

The main purpose of the Manage Project Team process is to:

A. acquire resources for the project
B. define roles and responsibilities
C. develop ground rules for team behavior
D. oversee the day-to-day performance of the team and project

A

D. oversee the day-to-day performance of the team and project

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7
Q

The process of improving the competencies, team interaction, and the overall team environment to enhance project performance is known as:

A. Manage project team interactions
B. Acquire project team
C. Connect project team
D. Develop project team

A

D. Develop project team

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8
Q

All of the following are among the steps of using the negotiation process to solve problems EXCEPT:

A. clarify both parties interests
B. work toward a common goal
C. clarify and confirm agreements
D. focus on the single best approach

A

D. focus on the single best approach

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9
Q

The stages in Tuckman’s Ladder of team dynamics are:

A. storm-form-perform-norm-reform
B. form-storm-conform-perform-reform
C. form-storm-norm-perform-adjourn
D. honeymoon-conflict-effective-adjust

A

C. form-storm-norm-perform-adjourn

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10
Q

All of the following are among ground rules that have proven widely useful to project teams EXCEPT:

A. use data when possible and make the data visible to all team members
B. avoid conflict whenever possible
C. develop trust and encourage open discussion
D. consider at least two alternative approaches before proceeding

A

B. avoid conflict whenever possible

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11
Q

When estimating resource needs, project teams should consider all the following EXCEPT:

A. support needs such as information systems and other services.
B. the time required to communicate between activities.
C. issues involved in securing specific knowledge or skills that are required.
D. strengths and weaknesses of scoring models.

A

D. strengths and weaknesses of scoring models.

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12
Q

Reward power relies upon persuading others based upon giving them some form of reward. It is most appropriately used when:

A. a team member is not performing
B. a team member performs well.
C. others respect the project manager’s opinion and expertise
D. needed to maintain discipline

A

B. a team member performs well.

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13
Q

Which best describes a Resource Breakdown Structure

A. Grouping of tasks by category
B. Matrix of deliverables and roles assigned to each
C. Chart depicting availability of resources over time
D. Useful tool for developing a staff management plan

A

D. Useful tool for developing a staff management plan

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14
Q

Which of the following is NOT included in a Resource Management Plan:

A. summary of training needs for project team members
B. description of roles and responsibilities
C. performance appraisal results
D. time table for staff acquisition and release

A

C. performance appraisal results

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15
Q

During which stage of team development do team members attempt to jockey for power, ask many questions and respond emotionally?

A. storming
B. forming
C. norming
D. performing

A

A. storming

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16
Q

Which of the following is NOT one of the most important components of a high performance project team:

A. formal rewards
B. collaborative problem solving
C. positive team environment
D. good leadership

A

A. formal rewards

17
Q

Which of the following is among the widely accepted project team success factors?

A. aggressive risk taking strategies to maximize project gains
B. using the withdrawal technique to resolve conflicts and problems
C. effective communication including performance feedback
D. strong focus on the quality of project deliverables, without regard to cost

A

C. effective communication including performance feedback

18
Q

The performance of project teams can be enhanced through all of the following effective communication practices EXCEPT:

A. free sharing of information within and beyond the team
B. proactive reporting of potential problems
C. minimizing conflict
D. open discussion of all important topics

A

D. open discussion of all important topics

19
Q

Pervez establishes early on in his project exactly how he expects the team to work together - in particular which behaviors he considers acceptable and which he will not tolerate. Establishing these guidelines early in his project is an example of:

A. Ground Rules
B. Micromanagement
C. Gold plating
D. Recognition

A

A. Ground Rules

20
Q

All of the following are among the activities a project manager should undertake to develop a highly effective team EXCEPT:

A. assess team member capability
B. establish team charter
C. assess project team capability
D. assess sponsor capability

A

D. assess sponsor capability