Module 5: Nonverbal Communication

Question 1

What % of your impression and expression is determined by nonverbal cues?

Answer 1

70-80%

Question 2

What constitutes non-verbal communication?

Answer 2

- Sounds (ex: laughing)
- Ways of talking (ex: pauses, stress on words)
- Posture (ex: slouching)
- Appearance (ex: untidiness)
- Head movements (ex: nodding)
- Eye movements (ex: winking)
- Facial expression (ex: frown)
- Body contact (ex: frown)
- Closeness (ex: shaking hands)