Module 4 - Select & Manage Resources Flashcards
A business expense that does not change in relation to a business’s activity.
Fixed cost
A business expense that changes in proportion to a business’s activity.
Variable cost
What are two benefits of contracting with an external supplier to meet increased training demand, rather than adding staff members?
1) Increases flexibility to scale up or down quickly
2) Expenses for the supplier are variable costs
What trainig-function role includes responsibility for managing classroom setup and materials production?
Administrator
What are two responsibilities for a training curator?
1) Identifying and indexing informal learning tools
2) Reviewing formal program materials to ensure that they are current
Consists of using company resources to perform a process or task.
Insourcing
Hiring an external vendor to perform part of all of a process or task.
Outsourcing
Moving specific functions out of the company’s home country.
Offshoring
Moving specific functions outside of your company’s home geography, but within the same country.
Nearshoring
The training role that aligns, plans, and executives strategic initiatives.
Manager
The training role that handles learner enrollment and program, instructor, and classroom scheduling
Administrator
The training role that identifies the type of content to aggregate, publish, and distribute.
Curator
The training role that handles instructional design and ensures that the learning will complement the material and provide opportunities for learners to apply what they’ve learned.
Designer
The training role that creates content.
Developer
The training role that are often subject matter experts and facilitate robust learning events.
Instructor
The training role that recommends, implements, manages and evaluates the use of learning-related technologies.
Learning Technologist
The training role that evaluates training initiatives based on how effectively and efficiently they meet organizational goals.
Analyst
What are some objectives that are accomplished with nearshoring?
1) Address cultural issues
2) Shift overhead expenses to a vendor
3) Reduce time-zone challenges
4) Increase scalability
Which sourcing model is a strategic approach that involves selecting a third-party supplier to manage a set of processes in the same functional area or across all functional areas?
Selective BPO
Which sourcing model is the and selects a third-party supplier to manage all the processes and activities of a training organization?
Comprehensive BPO
Which sourcing model is a transactional appraoch where a supplier is comissed to perform a set of tasks or manage a process or group of processes?
Contracting
Which souring model obtains authorization to use another company’s intellectual property?
License
Which sourcing model is the most complex, most expensive, is usually contract for multiple years?
Comprehsnive BPO
When performing periodic evaluation of a sourced engagement, which of the following should the training manager assess?
1) Were contracted items delivered successfully?
2) Has the engagement met the intended business objectives?
3) Are other suppliers better aligned with future needs?
