Module 3 - Create Strategic Alignment Flashcards
What are the 4 steps for a training manager to create alignment with business objectives?
- Understand business, vision, mission, strategy, and goals
- Determine where and how learning will impact the achievement of business goals
- Document the learning and development plan
- Validate the strategic alignment of the learning and development plan with the business’ plan
_____-centric training functions focus on what the business needs as opposed to what the learner wants.
Business
______-centric training functions focus on what the learner needs as opposed to business needs
Learner
_____-based learning model focuses on the # of courses delivered, the # of learners completing them, and the learners’ reactions to the courses.
Supply
_____-based learning model focuses on developing and delivering training solutions that resolve business issues or challenges.
Demand
The Portfolio Rationalization Model focuses on what two aspects of training?
Strategic importance; Proprietary information
Training managers should use a consultative process to uncover business needs for training and development - a process where your role is that of a ________ _________.
learning consultant
_____-______ training organizations are more likely to be strategically aligned with the business’s goals and objectives than ______-______ training organizations.
business-centric; learner-centric
The training department that acts as an “academic unit” is sometimes referred to as a _____ ______.
corporate university
In a business-centric training function, the training manager’s role shifts to that of a ______ _______.
solutions architect
Four-Quadrant Portfolio Rationalization Model
Ideal for custom development
High Strategy High Proprietary
Four-Quadrant Portfolio Rationalization Model
Ideal for informal training
Low Strategy High Proprietary
Four-Quadrant Portfolio Rationalization Model
Ideal for elimination
Low Strategy Low Proprietary
Four-Quadrant Portfolio Rationalization Model
Ideal for sourcing to a 3rd party for development
High Strategy Low Proprietary
Strategic alignment is the most important of the training manager’s core responsibilities. (T/F)
True
A common challenge for the learner-centric training function is that when corporate finances are strained, training expenses can become a target for cost reduction and elimination. (T/F)
True
The ________ training function is a strategic asset to the business; when corporate finances are strained, training expenses are ______ of a target for cost reduction and elimination.
business-centric; less
In a business-centric training function, training is filled through targeted enrollment. Describe what this means?
Learners are pre-selected for upcoming training
Learner selection is based on the needs of the business
In which learning model (supply or demand) do the learners choose from a defined curriculum?
Supply
In which learning model (supply or demand) do learning programs solve business problems?
Demand
The supply-based learning model is appropriate for customer training applications. (T/F)
True
The supply-based learning model is appropriate for compliance training. (T/F)
True
What is a downside of supply-based training model?
EMployees make personal development decisions that may not support business needs.
The objectives of the demand-based learning model are to align training initiatives with business priorities and to drive value. (T/F)
True
