Module 4: Property Operation and Maintenance

Question 1

What are 6 kinds of maintenance?

Answer 1

Routine Maintenance
Preventative Maintenance
Guestroom Maintenance
Scheduled Maintenance
Emergency or Breakdown Maintenance
Contract Maintenance

Question 2

Why do we do routine maintenance?

Answer 2

Pertains to the general upkeep of the property
Recurs on a regular basis
Requires relatively minimal skill or training to perform

Question 3

What are examples of preventative maintenance?

Answer 3

Inspections
Lubrications
Minor repairs
Adjustments
Work order initiation

Question 4

What is guestroom maintenance?

Answer 4

This is a form of preventative maintenance involving:
The inspection of guestroom FF&E
Minor lubrication of doors and other equipment
Repair of obvious small problems
Initiation of a work order for more substantial problems.

Question 5

What is scheduled maintenance?

Answer 5

Major maintenance
Requires advanced planning
Requires a significant amount of time to perform
May require specialized tools and equipment to perform
Often requires a high level of coordination among departments