Module 1: Facilities Management Flashcards
1
Q
What is a facility?
A
Something designed, built, installed, to serve a specific function affording a convenience or service
2
Q
What is the role of the facility?
A
- Guest satisfaction
- Manufacturing plant
- Marketing tool
- Asset
- Revenue generation
3
Q
What are associated costs?
A
- development and construction
- operating
- renovating and modernization/ CapEx
4
Q
What are development and construction costs?!
A
- acquisition of the land
- building and site improvements
- soft costs (consultant fees designer fees)
- furniture fixtures and equipment
- pre opening and working capital
5
Q
What are operating costs?
A
POM accounts
- maintenance
- supplies and expenditures
- contract maintenance
Utilities
- electricity
- fuel
- steam
- water
6
Q
What is POM
A
Property Operations and Maintenance
7
Q
What is Facility Management?
A
Profession that encompasses multiple disciplines to ensure functionality of the built environment by integrating people, place and technology
8
Q
What are the responsibilities of a facilities manager?
A
- safety and security
- risk management
- legal and regulatory
- service/maintenance of building and grounds
- cost control/ budgets
- asset management
- contract management
9
Q
What do franchises have minimum standards for?
A
- constructing
- equipping
- furnishing
- supplying
- operating
- maintaining
- marketing the establishment
10
Q
What are the responsibilities of the facility management department?
A
- building maintenance
- FF&E maintenance and repair
- contract maintenance
- utilities management
- waste management
- parts inventory and control
- renovations / add ins
- emergency response planning
- corporate reporting
11
Q
What does FF&E stand for?
A
Furniture, fixtures and equipment
