Module 3 Unit 2: Using Apps

Question 1

the software programs that let users do useful things with their computer, such as create and edit documents, browse websites, send email, watch videos, or play games

Answer 1

Applications (apps)

Question 2

What are the four things you need to verify in software installation best ptactices?

Answer 2

Software and OS compatibility

Computer hardware meets the application’s recommended system requirements

Special installation instructions

Valid agreement or license to install

Question 3

The special folders Windows creates for storing system and application files

Answer 3

Windows Files
Program Files

Question 4

To install a program, the user account must be what?

Answer 4

A computer administrator

Question 5

An application’s setup files are usually provided what ways?

Answer 5

A setup disc or downloaded from the Internet

Question 6

What does windows look for in a program to prove that it has been created by a trustworthy software publisher?

Answer 6

Digital certificate

Question 7

software installer packages offer a choice between two types of installation

Answer 7

Default installation
Custom (or advanced options) installation

Question 8

This tab in a program’s Properties dialog is useful for troubleshooting as it will let you know whether you are running a version with the latest patches

Answer 8

Details tab

Question 9

This tab in a program’s Properties dialog can be used to run the program in a compatibility mode (for Windows 98 for instance) and adjust the display settings.

Answer 9

Compatibility tab

Question 10

UAC problems can be solved by doing what?

Answer 10

Running the program as an administrator

Question 11

If a software program stops working, the best solution is to usually do what?

Answer 11

Uninstall then reinstall the program

Question 12

What do you need to open in the Control Panel in order to do things such as uninstall unneeded programs?

Answer 12

Programs and Features

Question 13

If uninstalling and reinstalling does not work in fixing a program, you may need to perform what? (wherein you remove files and settings manually, following the instructions on the vendor’s website)

Answer 13

Clean uninstall

Question 14

How do you control components and add-ons that come with Windows when you want them to be enabled or disabled?

Answer 14

click on Turn Windows feature on or off link in Programs and Features

Question 15

When you buy software, you must read and accept this license governing its use

Answer 15

End User License Agreement (EULA)

Question 16

A type of license where the software can only be installed on one computer

Answer 16

single use license

Question 17

Software is usually activated using this long string of characters and numbers printed on the box or disk case of the software

Answer 17

Product key

Question 18

A type of software license that allows a company to install the software on an agreed number of computers for an unlimited number of employees to use at the same time

Answer 18

group use/site license

Question 19

A type of software license that only allows a company a set number of users access to it at any one time.

Answer 19

concurrent license

Question 20

Licenses that allow a software bought under this license to be installed onto a network server so that all authorized users can access it without it being installed on each individual computer.

Answer 20

Client Access Licenses (CAL)

Question 21

the software setup program will often prompt you to do this action to the application, either using an online form or the card supplied with the setup disc.

this is usually optional but may be required to obtain product support and updates and validate the warranty.

Answer 21

Registration

Question 22

historically, software licensing tended toward this type of purchase of licenses for a given number of devices or user seats.

this type of purchase price would give perpetual use of the software, though subsequent upgrades would normally involve a new license fee.

Answer 22

One-time purchase

Question 23

this type of purchase model makes organizations pay a per-user monthly fee to get access to the software.

in this model, upgrades are provided as part of the subscription (Adobe Creatives Cloud, Microsoft Office 365)

Answer 23

Subscription-based licensing

Question 24

software that you can install free of charge so that you can evaluate it for a limited amount of time. If you decide to continue using the software after this period, you must register it, usually for a fee.

Answer 24

Shareware

Question 25

software that is available free of charge

Answer 25

Freeware

Question 26

software that also makes the program code used to design it available. The idea is that other programmers can investigate the program and make it more stable.

Answer 26

Open source software

Question 27

refers to applications that help users complete typical office tasks. Such tasks might include writing a letter or report, making a sales presentation, or processing orders.

Answer 27

Productivity software

Question 28

Most productivity software is sold or distributed in __________ (e.g., Microsoft Office or Open Office) where each application within this shares a common look and feel with other applications, helping users to switch between them more easily

Answer 28

Suite

Question 29

this software provides web access that is important to many professions and organizations, not only for information and research but also to contact customers, suppliers, and business partners through social media.

Answer 29

Web Browser Software

Question 30

Software that consists of a table containing rows, columns, and cells. When values are entered into the cells, formulas can be applied to them, enabling complex calculations to be carried out. This type of software can be used for many tasks including tracking and analyzing sales data and working on company accounts.

Answer 30

Spreadsheet Software

Question 31

A type of software that help users to write and edit documents, provide formatting and layout tools, allowing the use of pictures and tables in a document. They are also likely to allow output to different formats, such as print or online web page.

Answer 31

Word Processing Software

Question 32

A type of software that enables users to create sophisticated slide shows. Pictures, company logos, graphs, and text can be added to the slides, together with a variety of animations.

Answer 32

Presentation Software

Question 33

This type of software assists the creation of diagrams by providing templates and shapes for different kinds of diagram. The user does not have to worry about creating icons or shapes; they can just drag shapes from the template (or stencil) into the diagram and use the software tools to connect them appropriately.

Answer 33

Visual Diagramming Software

Question 34

Refers to applications wherein multiple users can work together on the same file or project.

Answer 34

Collaboration Software

Question 35

This type of software application that allows the user to compose and send messages and then receive messages from others.

Answer 35

Email Software

Question 36

This software works in conjunction with an email server, which handles the business of actually transmitting the messages over the network.

Answer 36

Email client software

Question 37

This type of software provides features for storing and organizing information, such as contacts and calendar events and appointments and is often coupled with email software

Answer 37

Personal Information Manager (PIM)

Question 38

Where a file is hosted on a network, and users can sign in to get access to it. Different users might be assigned different permissions over the document.

Answer 38

Online workspace and Document Storage/Sharing

Question 39

This type of software allows a user to connect to a computer over a network.

Answer 39

Remote Desktop and Screen Sharing Software

Question 40

This type of software allows users to communicate in real time. Unlike with email, there is (virtually) no delay between sending and receiving a message.

Answer 40

Instant Messaging (IM) software

Question 41

This type of software packages voice communications as data packets, transmits them over the network, then reassembles the packets to provide two-way, real-time voice communication.

Answer 41

Voice over Internet Protocol (VoIP) Software

Question 42

What factors do you need to implement in VoIP to make calls from a computer in a typical Peer-to-Peer configuration?

Answer 42

Software (e.g. Skype) Internet connection Headset

Question 43

The delay in seconds that a packet of data takes to travel over a network, which IMs are sensitive to

Answer 43

Latency

Question 44

software allows users to configure virtual meeting rooms, with options for voice, video, and instant messaging. Other features often include screen sharing, presentation/whiteboard, file sharing, and polls and voting options.

Answer 44

Video conferencing or Video Teleconferencing (VTC) software

Question 45

a term used to refer to particularly sophisticated video conferencing solutions. The idea is that the participants have a real sense of being in the same room.

Answer 45

Telepresence

Question 46

A group of software that companies and individuals will often want to use to assist with a particular business process or consumer demand

Answer 46

Specialized business software

Question 47

Software that is similar to word processing but with more emphasis on the formatting and layout of documents than on editing the text. These software also contains better tools for preparing a document to be printed professionally

Answer 47

Desktop Publishing (DTSP) Software

Question 48

Applications that are often used in conjunction with DTP and web design software

Answer 48

Graphic design applications

Question 49

A category of graphic design applications that assist with the correction and manipulation of photographic images. (Ex: Adobe Photoshop)

Answer 49

Digital darkroom products

Question 50

A category of graphic design applications that allow the creation of bitmap artwork on a computer. (Ex: Corel Painter)

Answer 50

Digital paint products

Question 51

A category of graphic design applications that allow the creation of vector-based line art. (Ex: Adobe Illustrator)

Answer 51

Digital drawing products

Question 52

A category of graphic design applications that allow the creation of digital films or creation of effects in motion pictures.

Answer 52

3D and animation packages

Question 53

Software that makes technical drawings and schematics easier to produce and revise. Drawings can be rotated or viewed in 3D and easily transmitted to a client for feedback.

Answer 53

Computer Aided Design (CAD) software

Question 54

Involves breaking a project into a number of tasks and assigning responsibilities, resources, and timescales to ensure the completion of those tasks.

Answer 54

Project Management

Question 55

software applications designed to support financial and commercial functions, such as order processing, accountancy, and payroll. It allows companies to input orders and create invoices and profit and loss reports. There are also consumer versions designed to help with household budgets and financial planning.

Answer 55

Accounting and Commercial

Question 56

Software packages that enable the user to store, organize, and retrieve information. It can be used to store many different types of information, such as timetables, customer details, and patient records. (Ex: Microsoft Access)

Answer 56

Database Software

Question 57

A format that is increasingly important for data storage, as it allows for a high level of integration between different types of systems

Answer 57

XML (eXtensible Markup Language)

Question 58

This software applications would cover functions that cannot be performed by "off-the-shelf" software. This might include product design and manufacturing, fulfilment and inventory control, plus marketing and sales.

Answer 58

Line of Business (LOB) applications/Business-specific software