Module 3 Flashcards

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1
Q

In Canada, health- care plans pay only insured health-care services normally defined as
“medically necessary”.

A

T

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2
Q

The list of insured services is updated every 5 years.

A

F

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3
Q

Services considered medically necessary are the same services in all provinces and
territories.

A

F

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4
Q

A service that is no longer insured is deregulated

A

T

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5
Q

Medical procedures that are done in conjunction with a physician visit, are billed at a lesser
amount than those done separately.

A

T

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6
Q

The fee schedule resource manual in Ontario is called the Medical Payment Schedule.

A

F

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7
Q

As a student, you can legally download the OHIP fee schedule for your province or
territory, from the internet for study purposes

A

T

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8
Q

In Ontario, residents pay a health insurance premium

A

T

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9
Q

In Ontario, each person has an OHIP card number for life.

A

T

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10
Q

It is legal to ask someone to show a health card for identification purposes when cashing a
cheque.

A

F

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11
Q

____In Ontario, “snowbirds” who spend the winter in warmer climates, must reside in Ontario
for at least 6 months plus one day each year to be eligible for continuous health coverage.

A

T

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12
Q

The Workplace Safety and Insurance Board (WSIB) is the worker’s compensation board
( WCB )in Ontario.

A

T

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13
Q

Clients may randomly be asked to show their health card before receiving care in their
physician’s office.

A

F

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14
Q

Family practice is a specialty area of medicine.

A

T

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15
Q

The AHP is primarily responsible for the claims submission in a medical office.

A

T

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16
Q

EDT stands for External Data Transcription.

A

F

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17
Q

If a health card will not swipe, putting a thin paper over the magnetic strip may help.

A

T

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18
Q

Information from a health card may be manually entered if swiping the card does not
work.

A

T

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19
Q

When a client requests that their medical records be transferred, OHIP is charged.

A

F

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20
Q

After three notices of an unpaid account, the account goes either to small claims court or
to a collection agency.

A

F

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21
Q

Canada Health Infoway is a provincially funded organization with a mandate to facilitate
the national implementation of electronic health records.

A

F

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22
Q

An “electronic medical records system” ( EMR ) is a legal health record in digital format.

A

F

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23
Q

An “electronic health record” ( EHR ) is an accumulation of essential information from an
individual’s electronic medical records.

A

T

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24
Q

“Open text” clinical records allows the provider of care to record the findings on a blank
page or a template such as one for SOAP charting.

A

T

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25
Q

A fob is a small security device added to a computer, displaying a randomly generated
access code which changes every few seconds.

A

T

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26
Q

Backups of system data should be performed at least once a week.

A

F

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27
Q

as an AHP your responsibilities will likely include creating the basic EMR.

A

T

28
Q

Individuals who are not providing care for a specific client can be fired or suspended for
accessing that client’s medical record.

A

T

29
Q

Numeric filing systems almost always require an index

A

T

30
Q

In Canada, no provincial/territorial or federal privacy legislation states how long health
information must be kept.

A

T

31
Q

In Ontario, physicians must retain client’s health information for 7 years from the date of
the last entry.

A

F

32
Q

There is no minimum age for consent to the disclosure of health information.

A

T

33
Q

Clients have a right to access all information contained in their medical charts.

A

T

34
Q

“Private” health care facilities means that patients pay for services.

A

F

35
Q

Chronic care facilities provide long-term inpatient medical care for people with little or no
potential for rehabilitation.

A

T

36
Q

Federal hospitals provide health care services for First Nations people, veterans and
military personnel.

A

T

37
Q

A tertiary care hospital offers basic care, including health promotion and prevention of
illness only.

A

F

38
Q

Accreditation is the process by which facilities are granted recognition for meeting certain
preset standards of care.

A

T

39
Q

Clinical/secretarial responsibilities include processing diet changes for clients.

A

T

40
Q

Included in a clinical secretary’s scope of practice is the ability to give basic patient care
such as helping a patient get up to the bathroom.

A

F

41
Q

Mr. T., a senior citizen, has been prescribed a generic medication from the provincial drug
benefit formulary. It is not managing her pain and makes her feel sick and lethargic. Previously
she was using a brand name medication with good results and fewer side effects, but it was not
listed in the drug benefit formulary and so was not paid for by the plan. How can the doctor
attempt to get the more effective drug paid for by the provincial drug benefits plan when it is
not on the list of selected drugs covered by the drug benefit plan?
a. The doctor can call the pharmacy and explain the situation
b. The doctor can call the Ministry of Health and demand they allow the client the use of the
best drug
c. The doctor can submit a limited use form for some drugs or write a letter and submit a
different form for other drugs.
d. The doctor can call the local media and put out a public call for help in funding the more
effective drug.

A

C

42
Q

Which of the following is the best description of drug benefit formulary?
a. A provincial/territorial list of selected drugs covered by the drug benefit plan?
b. A manual listing the recommended use and dosage of common medications.
c. A provincial/territorial list of recommended retail cost of prescription drugs.
d. A multi-discipline manual that describes the action, use, route of administration and
recommended dose of medications.

A

A

43
Q
  1. Which of the following statements about health card validation is true?
    a. The red and white OHIP cards are no longer valid.
    b. In Ontario, claims submitted with an invalid version code will be rejected.
    c. Information about a client’s health card can be obtained by calling the Ministry of Health.
    d. Clients no longer have to show their health card if their OHIP number is on file.
A

B

44
Q

Which of the following statements is the best example of deregulation?

a. Provincial plan covers in-patient physiotherapy services.
b. Health insurance covers physician examination to investigate patient symptoms.
c. Routine eye examinations have been removed from the provincial fee schedule.
d. Only medically necessary health services are covered by the provincial plan.

A

C

45
Q

Which of the following care services can be billed as physician encounters with the provincial health care plans?

a. Sadie visits the office to get a back to school note for her daughter.
b. Susan has the nurse take her blood pressure and sees the doctor to have her medications renewed.
c. Charlie comes to the office to have the nurse change his dressing and assess his wound.
d. Martha comes to the office to have the nurse administer her monthly vitamin B6 (pyridoxidine) injection.

A

D

46
Q

What should the AHP do if unsure whether a service is insured by the provincial health plan?

a. Ask the physician in charge
b. Check with the office nurse
c. Call another practice and check with their AHP.
d. Contact the health ministry regional information service.

A

d

47
Q

What should the AHP do if unsure whether a service is insured by the provincial health plan?

a. Ask the physician in charge
b. Check with the office nurse
c. Call another practice and check with their AHP.
d. Contact the health ministry regional information service.

A

B

48
Q

In Ontario, what does the three number service code represent?

a. The type of assessment
b. The provider rendering the service
c. The assistant rendering the service
d. The type and/or complexity of the service rendered

A

D

49
Q

The suffix in a service or billing code has a specific meaning in codes for diagnostic tests. What are the two insurable components related to diagnostic tests?

a. Therapeutic and diagnostic
b. Technical and professional
c. Physician and assistant initiated

A

B

50
Q

In which of the following circumstances must the AHP mark the MR field option on the
computer when submitting a claim?
a. When a hand written hard copy of a claim is submitted.
b. When a new client has been added to the practice
c. When a physician has examined a client without using any diagnostic technology
d. When a manual review of the claim is requested because the service provided contravenes
the provincial billing guidelines.

A

D

51
Q

Which of the following methods of claim submission is the method of choice across Canada?

a. Billing cards
b. Electronic transfer
c. Tape cartridge and disk
d. Machine readable input/output

A

B

52
Q

What does shadow billing refer to?

a. It is used in third-party payment situations.
b. It is the type of billing used for physicians opted out of OHIP.
c. It is used in practices that have entered into primary care reform.
d. It is a billing method used for doctors who offer services at more than one facility.

A

C

53
Q

Mr. Hank has suffered from COPD for a number of years. He has come to the office today to
investigate a temperature of 38.5C , productive cough and SOB ( shortness of breath ) with chest
discomfort. The doctor diagnosed pneumonia. What diagnosis would be used for the diagnostic
code column on a claims submission form?
a. COPD
b. Pneumonia
c. Chest pain
d. Either a or b

A

D

54
Q

What is the remittance advice report?
a. A monthly statement from the Ministry of approved claims
b. The transmission of medical claims to the Ministry of Health
c. Explanation of a payment to a provider of a lesser amount than that claimed
d. A message indicating what software is necessary to provide readable claims to Ministry
computers.

A

A

55
Q

Medical records are making the transition from paper charts to electronic records. If a patient’s
chart is completely uploaded , how long does the Colleges of Physicians and Surgeons across
Canada recommend keeping the paper version of the medical records?
a. One month
b. Six months
c. One year
d. Two years

A

B

56
Q

What is the AHP’s most important responsibility when a patient requests the transfer of their
medical records to a new physician?
a. Transfer the records immediately.
b. Transfer the complete, original medical health record.
c. Transfer the billing records from the provincial health care plan.
d. Have the client sign a consent and then transfer a copy of the medical record.

A

D

57
Q

Who owns a client’s health information record in a group practice?

a. The client
b. The group practice
c. The health ministry
d. The most responsible physician

A

D

58
Q

Which Ontario statute requires the reporting of any misconduct on the part of a health-care
provider?
a. The Aeronautics Act
b. Regulated health Professions Act
c. The Child and Family Services Act
d. The Health Protection and Promotion Act

A

B

59
Q

Which of the following individuals would you typically report to in your role as clinical secretary?

a. The client
b. The physician
c. The clinical resource nurse
d. The personal support worker

A

C

60
Q

Mr. Snider will require a portable Gomco suction when he returns to the unit following his
gastric surgery. Which of the following departments would you call to obtain that piece of
equipment?
a. Purchasing department
b. Stores/materials management
c. Environmental services/housekeeping
d. Risk management/infection control

A

B

61
Q
Mr. Lee has experienced a subdural hematoma. Which of the following hospital units would he
most likely be admitted to?
a. Neurology
b. Nephrology
c. Systemic therapy
d. Psychiatric/mental health services
A

A

62
Q

Dr. Jacob asks Martha , the clinical secretary , to slip down to Mr. Harvey’s room and get the
vital signs graph. Martha is in the process of transcribing orders. Which of the following would
be Martha’s best response?
a. I’m too busy right now.
b. I’m busy – someone else will have to get the graph.
c. That task is beyond my scope of practice and therefore I can’t get the graph.
d. I can go in a minute, Dr. Jacob. I am just about finished transcribing this order.

A

D

63
Q

Which of the following would be the best response by the medical secretary when someone
calls the unit wanting to know the condition of Mr. Jones, a patient?
a. I’m sorry but I am not qualified to give that information.
b. Can I get you to hold for a minute while I go get Mr. Jones’ nurse?
c. I heard them say at report that he has taken a turn for the worse.
d. I’m sorry, but if you want to know how he is the best thing you could do is come for a visit.

A

B

64
Q

Which of the following would you likely find in a clean utility room?

a. Sterile dressing trays
b. Sterile bed pan hoppers
c. Housekeeping supplies
d. Used but clean suction machines

A

A

65
Q

The Universal Emergency Code “Blue” in Ontario alerts staff to which of the following?

a. Fire
b. Missing patient
c. Cardiac arrest
d. Violent/aggressive patient

A

C