Brainscape's Knowledge GenomeTM

Browse over 1 million classes created by top students, professors, publishers, and experts.


See full index

Medical Office Procedures > Module 2 > Flashcards

Module 2 Flashcards

You may prefer our related Brainscape-certified flashcards:
USMLE® Step 1 flashcards
1
Q

All work - related injuries require completion of a worker’s compensation board accident form.

A

T

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

The person who is at fault should initiate the accident report.

A

F

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

An incident report is kept on the patient’s chart.

A

F

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

Worker’s compensation is a form of social insurance administered by Federal legislation for each of the provinces and territories

A

F

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

In Ontario, physician’s offices are exempt from registering with the Workplace Safety and Insurance Board.

A

T

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

In Ontario, physicians may voluntarily apply for WCB coverage for their employees

A

T

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

Infectious diseases are always communicable.

A

F

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

pportunistic infections occur in response to poor immunity.

A

T

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

An infectious organism may be transmitted even if the client is asymptomatic

A

T

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

Periods of time without symptoms of a disease are know as exacerbations.

A

F

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

Nosocomial infections are those acquired in a health care facility.

A

T

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

Normal flora are never pathogenic.

A

F

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

Aerobic bacteria do not require oxygen to survive.

A

F

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

Viruses are difficult to treat but respond well to antibiotics.

A

F

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

An infection occurs every time a pathogenic organism invades a host.

A

F

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

The most common side effect from a childhood immunization is redness and tenderness at the injection site.

A

T

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
17
Q

Medical asepsis is killing germs before they leave the body.

A

F

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
18
Q

Handwashing is the most effective method of preventing the spread of infectious organisms.

A

T

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
19
Q

The type of soap used for handwashing is very important.

A

F

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
20
Q

Chemical disinfection is as reliable as boiling or sterilization.

A

F

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
21
Q

Different laboratories use different reference ranges for medical test results.

A

T

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
22
Q

Glycosylated hemoglobin is a test to measure blood sugar control over an extended period in individuals with diabetes mellitus.

A

T

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
23
Q

A common test is urinary analysis for occult blood.

A

F

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
24
Q

The AHP’s role in diagnostic testing is primarily administrative and educating clients

A

T

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
25
Q

In-source -oriented filing of medical test results separates the results by category e.g. Xrays with the most recent results in each category on top.

A

T

26
Q

Generic names of drugs are always spelled in UPPER CASE

A

F

27
Q

A pharmacist may receive any type of prescription from a prescriber by FAX.

A

T

28
Q

Some over-the-counter medications are available only from a pharmacist.

A

T

29
Q

A cubic centimetre ( cc ) is the same as a millilitre (ml ).

A

T

30
Q

Unused medication samples from drug representatives may be flushed down the toilet for disposal.

A

F

31
Q

The busiest technology in the medical office is the FAX machine.

A

F

32
Q

You should always accept “old magazines “ from physician’s clients for the office.

A

F

33
Q

If it is necessary that a client receive an important letter, it should be sent via registered mail.

A

T

34
Q

If it is necessary that a client receive an important letter, it should be sent via registered mail.

A

T

35
Q

ry to answer the office phone before the second ring.

A

F

36
Q

If you are facing an angry or aggressive client across your desk, remain seated to avoid intimidating the client.

A

F

37
Q

A software scheduling system should include features that enable you to print/view a day sheet from a selection of day sheet formats

A

T

38
Q

Appointment cards help save time for the Administrative assistant

A

T

39
Q

Stream or fixed-interval scheduling is the most common method of scheduling appointments in medical offices

A

T

40
Q

The AHP should allow 10 - 15 minutes for a minor assessment.

A

F

41
Q 
Items cannot be considered partially sterile. Which of the following describes the condition of
the item if it is not sterile?
a. clean
b. antiseptic
c. disinfected
d. contaminated
A

D

42
Q

Which of the following is a direct method of organism transmission?

a. insects
b. kissing an infected person
c. contact with contaminated eating utensils
d. contact with contaminated food or drink

A

B

43
Q

Which of the following is considered to be the most important aspect of the process of
handwashing?
a. running water and friction
b. removing all jewellry
c. the length of time the hands are kept in the water
d. the type of soap and moisturizing cream used in the process

A

A

44
Q

Which of the following does the infectious cycle begin with?

a. a host reservoir
b. a transmitting agent
c. a causative organism
d. the recipient of the organism

A

C

45
Q

Which of the following is the best definition of systemic infection?

a. a chronic infection
b. an undetectable infection
c. an infection limited to a limb
d. an infection affecting the entire body

A

D

46
Q 
Which of the following latex items which are known to cause sensitivity or allergy can be
found at a health office workplace?
a. bed linens
b. disposable gloves
c. cleaning solutions
d. surgical instruments
A

B

47
Q

During a well baby examination you notice Ethan’s mother turned around to talk to you
while the baby was left on the examination table. What is the best action for you to take?
a. inform the doctor who will then inform child services.
b. ignore the incident. The office is not liable when the mother is present.
c. gently remind the mother that there are no sides on the examination table.
d. quickly move to the table and instruct the mother that she has put her child at great risk.

A

C

48
Q

Which of the following would be the most likely cause of a high WBC count?

a. the patient has reduced oxygen levels
b. the patient is experiencing an infective process
c. the patient has contacted a non-infective illness while travelling
d. the patient has experienced blood clots following an orthopedic surgical procedure

A

B

49
Q

Which of the following would be considered a contraindication to a CAT ( CT ) scan?

a. an individual with a history of cancer
b. an individual with previous heart surgery
c. an individual with an allergy to protein substances
d. an individual with anxiety related claustrophobia

A

D

50
Q 
Which of the following would be the most likely symptoms experienced by a patient who is
being tested for cardiac enzymes?
a. chest pain
b. liver cancer
c. abdominal distention
d. hip pain radiating to the knee
A

A

51
Q 
Which of the following is the correct way to write the medication order for Digoxin decimal
125 milligrams every day?
a. Digoxin .125 mcg od
b. Digoxin 1.25 mcg qd
c. Digoxin 0.125 mg qd
d. Digoxin 12.5 mg od
A

C

52
Q

Mrs. A makes an appointment to attain a repeat prescription for her antihypertensive Rasilez
( alisiskiren fumarate ). Which of the following is the best description of a repeat prescription?
a. a continuation of a long-term medication
b. an extension of a prescription that has expired
c. a prescription for a once only prescription medication
d. a prescription for a medication with a stop order date accompanying it

A

A

53
Q 
What route of drug administration is being used when a drug is placed directly on the skin or
associated mucous membranes.
a. parenteral
b. buccal
c. sublingual
d. transdermal
A

D

54
Q

Currently, some provinces ( including Ontario ) have extended the scope of a pharmacists
practice by adding which of the following skills?
a. dispensing medication
b. renewing narcotic prescriptions
c. ordering a limited number of behind the counter medications
d. administering flu shots and emergency prescribing of previously ordered medications.

A

D

55
Q

Which of the following are advantages of faxed lab reports?

a. they save time and reduce the risk of errors.
b. they are guaranteed never to get lost in transition.
c. they are the best means of maintaining confidentiality
d. there is seldom a problem with the fax machine breaking down

A

A

56
Q

Which of the following is the best strategy for dealing with an angry client?
a. convey warmth, respect, empathy, and a relaxed demeanour
b. convey the impression that you are in control and that the client had better calm down
c. communicate to the client that doctors can fire clients for aggressive and insulting calls
d. respectfully communicate that this is a professional office and it is not necessary to
communicate in an angry fashion.

A

A

57
Q

Which of the following are necessary to maintain confidentiality with a system utilizing
computer scheduling?
1. keep passwords confidential
2. limit computer access to appropriate people
3. place the monitor facing the patient you are talking to.
4. delete any errors made before copying and storing the final record.
a. 1 and 2
b. 2 and 3
c. 1, 2, and 3
d. 1, 2, 3, and 4
58. A/CPx is a commonly used health office med

A

A

58
Q 
A/CPx is a commonly used health office medical abbreviation for scheduling. Which of the
following best indicates what it means?
a. away today
b. allergy shot
c. annual physical
d. annual health examination
A

C

59
Q

Mr. Samara phones complaining of abdominal p[ain that began last night and is becoming
progressively more uncomfortable. How much time would you book for his appointment?
a. 5 minutes
b. 20 minutes
c. 10 – 15 minutes
d. 30 minutes

A

C

60
Q 
Jack called the office with a complaint of epigastric distress. As the AHP how much time
would you book for his appointment?
a. 5 minutes
b. 10 minutes
c. 20 minutes
d. 25 minutes
A

B

Medical Office Procedures (4 decks)

Brainscape helps you reach your goals faster, through stronger study habits.
© 2024 Bold Learning Solutions. Terms and Conditions