Module#2A: Troubleshooting Flashcards
what is the one common reason for windows failing to start?
corrupt or missing startup system files
Whats another reason the computer may also fail to boot?
because of faulty file, program or driver or because of incorrect window settings
what are several ways to access the troubleshooting options?
- restarting your computer 3 times.
- Pressing the F11 key when computer boots
- Pressing the Shift Key when computer starts
- using bootable windows 10 disk or usb
- Using the Recovery Option in the settings App
What launches if your pc does not start properly three times?
Automatic Repair tool
What does pressing F11 do?
display a menu to access all troubleshooting options
What does Shift do?
Access the troubleshooting menu
What must you click to display the troubleshooting options when using a bootable windows 10 disk or usb?
Repair your computer
in window settings what must you click to go to the recovery pane?
Update and Security
What is the System Restore?
allows you to create restore points to restore your computer
What is System Image Recovery?
you create an image of your computer on an external harddrive and use it to recover windows
What is Startup Repair
the first option you should try
What is Command Prompt?
allows you to access an interface that is not graphical user interface
What is UEFI Firmware Settings?
UEFI stands for Unified Extensible Firmware interface and is different from BIOS
What is Startup Settings?
Allows you to define how windows starts up
What does Go Back to Previous build do?
To roll back to the previous build
