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Atlassian ACP 520 exam prep > Module 2 Users & Groups > Flashcards

Module 2 Users & Groups Flashcards

1
Q

Can you have a user who isn’t a product user? Are they billable?

A

Yes, no.

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2
Q

Are suspended users billable?

A

No.

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3
Q

What users are not searchable in user picker fields in Jira products (such as Assignee field)

A

Suspended users

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4
Q

Where can you view user statuses at the admin hub?

A

Directory > Users

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5
Q

What is the name of the feature do you use to check if you’ve granted the right access to the right user?

A

Log in as user

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6
Q

What happens when an org admin suggests changes to a user with a self-managed account?

A

The suggestion is emailed to the user and they can either accept or ignore suggestions.

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7
Q

A suspended user is not considered an active user.

A

False. They are considered active even if they don’t have product access or belong to any groups.

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8
Q

Bob invited Sam but Sam had given a fake email. What will his user status be?

A

Invited

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9
Q

Users always have access to at least one product and belong to one group.

A

Usually that’s the case, but not always.

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10
Q

Where do you find managed accounts?

A

Directory > Managed accounts in Admin hub

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11
Q

To have managed accounts, an organization must first verify at least one ____ and claim some or all its ___.

A

domain, accounts

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12
Q

Unmanaged accounts are also called…

A

self-managed.

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13
Q

Unmanaged accounts are created by individuals using what kind of emails?

A

Personal email addresses.

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14
Q

If an account is not managed by your organization, it is an ____ account.

A

unmanaged account.

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15
Q

Organization A has claimed www.bobplace.com and manages the account. Your organization doesn’t manage that account, therefore it is considered an ____ account.

A

unmanaged

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16
Q

Org admins can deactivate and delete …

A

managed accounts.

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17
Q

Bob created an account using his personal email address. Can the admin of Org A enforce two-step verification on Bob’s account?

A

No, only on managed accounts.

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18
Q

Here’s how managed accounts are created by an organization:
1. Verify ___
2. Claim accounts that have _____ _____ using that ___

A
  1. Domain
  2. email addresses, domain
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19
Q

What are the two ways to claim accounts?

A

Automatic and manual

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20
Q

How many accounts can be claimed using the automatic option?

A

all accounts

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21
Q

Using the manual option, you can upload a CSV file up to ____ email addresses and not exceeding __MB?

A

10,000 and 5

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22
Q

A deactivated managed user may never have been a user. True or false.

A

True.

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23
Q

An org admin can update the details of a user as long as the user has ____ their email address.

A

verified

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24
Q

Which pages can you check if a user has an unverified email address?

A

Managed Accounts page and Individual page

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25
Q

Bob has not verified his email address. Can an org admin make changes? What can he do?

A

No. He can resend a verification email to the managed account.

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26
Q

A deactivated user is still billable. True or false.

A

False.

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27
Q

Atlassian will delete all personal data when a managed account account is deactivated. True or false.

A

False.

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28
Q

Alice deleted Sarah’s account 15 days ago. Can she still cancel the deletion?

A

No. The grace period is 14 days, so Sarah’s account has been permanently deleted.

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29
Q

Not all your managed accounts are your users. True or false.

A

True. They need to be granted product access first.

30
Q

Where do you find managed accounts?

A

Directory > Managed accounts.

31
Q

Alice is an org Admin. Uriah is a user. Alice can only suggest changes to Uriah or suspend and remove Uriah. What kind of account does Uriah have?

A

An unmanaged account.

32
Q

You found users with product access but they are not listed as managed accounts. That means they are not your organization’s managed accounts. What can they be? Name 2 possibilities.

A
  • They are self-managed accounts.
  • They are managed by a different organization.
33
Q

Unmanaged accounts can only be deleted by

A

the users who created them.

34
Q

Each product role within a product must have exactly one default access group. True or False?

A

False.

Each product role within a product must have at least one default access group, but there may be multiple. Other groups may provide product access but not as default groups.

35
Q

Whenever a user is granted product access, they are automatically added to all the _________ access groups for that product.

A

default

36
Q

Custom groups are _________ created or created by an _____.

A

automatically, org admin

37
Q

All groups provide product access. True or false?

A

False. Even if they do, they may not necessarily provide access to all the product’s functionality.

38
Q

How is the site-admins group created?

A

Automatically when a new site or org is created.

39
Q

Can the site admins group be deleted?

A

No

40
Q

Can site admins group be the default group for any product?

A

No

41
Q

There must always be at least ___ member in the site-admins group

A

one

42
Q

Who can add members to the site-admins group?

A

Org admins

43
Q

Can org admins remove themselves from the site-admin group?

A

No

44
Q

Name two groups that cannot be deleted

A

Site admins and default product access groups

45
Q

You can have only one product access group. True or false.

A

False. You can have more than one.

46
Q

Bob & Sara was suspended as a user. Bob was the org admin of Org A. Sarah was the product admin of Jira. What happens to their roles and membership in groups?

A

They still retain their roles and not removed from groups

47
Q

Alan has been removed as a user. He is still a member of all the groups and he still has his roles. True or false.

A

False. He will be deleted from all groups and his roles are revoked.

48
Q

Sara loses admin privileges but may still be a Jira end user. What happened to her access?

A

Her administrative product access has been revoked.

49
Q

Lee cannot use any products but she is not removed from any groups. She was probably…

A

suspended.

50
Q

What is the difference between revoking (end-user) product access and revoking (administrative) product access?

A

When you revoke end-user product access, you will be removed from all use of the product, but when you revoke admin product access, you can still use the prod but are no longer admin.

51
Q

Which change results in a user losing all access to both Jira and Confluence? (Select two.)

A. Suspending access for a user
B. Removing a user
C. Revoking (end-user) product access
D. Revoking (administrative) product access

A

A and B.

52
Q

Which change results in a user no longer being able to access or perform any tasks in the organization, as well as its sites and products? (Select two.)
A. Suspending access for a user
B. Removing a user
C. Revoking (end-user) product access
D. Revoking (administrative) product access

A

A and B

53
Q

Your organization contains the following groups:
Confluence-reviewers
Jira-developers
site-admins

Which statement is definitely true?

A. All of the groups are mutually exclusive.
B. None of the groups provide default product access.
C. One of the groups has at least one member.
D. Any of the groups can be deleted.
E. None of the groups contain suspended users.

A

C

54
Q

Veronica can still view the billing history for your organization’s products, but she can no longer perform these tasks:
- view some dashboards
- select other users in dropdown fields
- transition issues
- edit her own issue comments
- Identify two possible reasons. (Choose two.)

A. The User product role was deleted.
B. The “confluence-users” group was deleted.
C. Her org admin role was revoked.
D. Her Confluence admin privileges were revoked.
E. Her account was deactivated.
F. Her account was suspended.

A

B and D

B. Correct. This is a possible reason. Regardless of its name, the “confluence-users” group could have provided product access to one of the Jira products with the User product role. If the group was deleted, then Veronica could have lost Jira access and hence could no longer perform those end-user tasks in Jira.

D. Revoking her Confluence admin privileges means removing her from Product Admin access to the Confluence product which means removing her from at least one group that grants that role. Also, this group could also have provided User role product access to one of the Jira products. Hence, a single action could revoke multiple privileges across multiple products.

55
Q

April’s account was deactivated. Alan’s was suspended. They were both org admins. They can both still view ____ ____.

A

Billing history

56
Q

Name one difference between a deleted account and a deactivated account?

A deactivated account can be …

A

reactivated.

57
Q

What kind of accounts can be deactivated?

A

Managed accounts.

58
Q

Can you delete the User product role?

A

No. Product roles cannot be deleted. Groups can be removed from granting access to product roles.

59
Q

Can you delete a default product access group?

A

Yes, as long as there’s another group that can provide default product access group. There must always be at least one default access group for each product.

60
Q

Can I recreate a deleted group?

A

Yes.

61
Q

You have recreated a deleted group.

The group’s prior access to shared ___ and ___ in Jira will be restored.
___ subscriptions that use the group will run again in Jira.

A

filters, dashboards,
Filter,

62
Q

You have just recreated a deleted group.

  1. ____ membership and ___ access will not be restored automatically.
  2. The group will not be readded to ___ permissions.
A

Group, product
global

63
Q

You see the following under Directory > Users in your organization.

User Status
Amy Active
Inga Invited
Steve Suspended

Which statement is definitely true?

A. Steve has a managed account.

B. Amy belongs to at least one group.

C. Inga’s email address has been verified.

D. Inga has an Atlassian account.

E. Steve can have his access restored.

A

E

64
Q

You are viewing a list of names under Directory > Users.

The status for Jackson shows as “Suspended”.

Which statement is definitely true?

A. Jackson has a managed account that is deactivated.

B. Jackson has a managed account that is not deactivated.

C. Jackson had product access before becoming suspended.

D. Jackson belonged to a group before becoming suspended.

E. Jackson can access a product in another organization.

F. Jackson cannot access any products in your organization.

A

F

65
Q

Your directory contains the following:

Apollo - His account is not managed by any organization.
Zahir - His account is managed by your organization.

Which statement is definitely true?

A. An org admin can delete Apollo’s account.

B. An org admin can deactivate Apollo’s account.

C. Apollo can delete his own account.

D. Zahir can delete his own account.

E. Zahir has a verified email address.

F. Zahir can update his email address.

A

C

Unmanaged accounts can only be deleted by the user themselves. So Apollo can delete his own Atlassian account.

66
Q

Confluence product access on a particular site is granted as shown for these two groups.

confluence-users
20 members ✅default group role: User
confluence-admins
2 members role: Product admin

Which statement is true?

A. Either group can be deleted.

B. Either group can be used to grant Jira admin privileges.

C. No Confluence user is a Confluence admin.

D. No Confluence admin is a Jira Software user.

E. No org admin can access Confluence.

A

B. Correct. This is possible. Regardless of its name, either group may grant Jira admin privileges by being granted the Product Admin role to the Jira Administration product.

For the wrong answers:
A. Incorrect. The “confluence-users” group cannot be deleted. You cannot delete groups that serve as default access groups until their default group setting is set to None.

C. Incorrect. We do not know enough information to say this is true. The groups do not have to be mutually exclusive.

D. Incorrect. We do not know enough information to say this is true. Regardless of its name, the “confluence-admins” group can also grant the User role to the Jira Software product. Or else one or both Confluence admins can be a member of a different group that grants Jira Software access.

E. Incorrect. We do not know enough information to say this is true. The “site-admins” group (which contains all org admins) is not listed in the table. But it is possible for an org admin to be a member of the other groups.

67
Q

An org admin cannot use the log in as a user feature with 3 roles. What are they?

A
  1. Org admin
  2. Invited user who hasn’t accessed product in your organization yet.
  3. JSM External customer
68
Q

Amy’s status is “Active”. That means she definitely belongs to one group. Is that true?

A

Not 100% definitely. An active user may not have any product access or therefore do not belong to any groups.

69
Q

Arrange this in the right order.

A. Add the TXT record displayed to the DNS host of the domains you want to verify (Go to Domains > Manage DNS Records).

B. Click “Claim accounts” to claim accounts for your verified domain.

C. Click Verify domains. This takes you to the Settings > Domains area of the admin hub.

D. Click Verify domains.

A

C, A, D, B

70
Q

A user who was deactivated - what is his status in Directory > Users?

A

Suspended

71
Q

A deactivated user will appear as “Deactivated in” which section of the Admin hub?

A

Directory > Managed accounts

Atlassian ACP 520 exam prep (4 decks)

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