Module 2: Team Building Flashcards
Successful collaborative health care teams capitalize on the group’s ___ intelligence.
Cognitive
Individual
Experiential
Collective
Collective
Collective intelligence is maximized when health care teams embrace the diverse knowledge of all of its members and collectively capitalize on their unique perspectives and expertise.
Barriers to successful collaborative health care teams increase the potential for ___ and decrease quality of care.
Errors
A significant outcome of collaborative barriers within health care teams is the dangerous risk of errors – in diagnosis, treatment, decision-making or problem-solving.
Name the principles of team-based care.
- Shared goals
- Clear roles
- Effective communication
- Measurable processes and outcomes
- Leadership
Which characteristic of a team would encourage individuals to consider a variety of solutions when working together?
Cultural diversity.
Aggressive deadlines.
Shared goals.
Homogeneous team composition.
Cultural diversity.
Cultural diversity provides a variety of perspectives and solutions when teams work well together.
___ is best incorporated into a healthcare organization’s culture from the top down.
Inclusion
___ + Inclusion = Better Business Outcomes
Diversity
What is inclusion?
Feeling “safe” to speak up without fear of embarrassment or retaliation and when people feel “empowered” to grow and do one’s best work.
What are 6 signature traits of inclusive leaders?
- Commitment
- Courage
- Cognizance of bias
- Curiosity
- Culturally intelligent
- Collaboration
A barrier to the sharing of expertise within a health care team is the tendency to not speak up and contribute something new due to the ___ knowledge effect.
Disciplinary
Common
Individual
Collective
Common
The common knowledge effect refers to the tendency of teams to focus on knowledge that is known across members rather than speaking up to interject new knowledge to consider.
When all members of a collaborative health care team feel confident, respected, and inspired, the group has achieved _____________.
Inclusion
Diversity
Normalization
Equality
Inclusion
Inclusion is achieved when a collaborative group works to create a team environment where each member feels confident, respected, and inspired.
Which action should a team leader take when evaluating the strengths of a team member?
Assign goals based on competencies
Assign goals to those who have knowledge in the subject matter
Focus on known strengths
Assign goals based on weaknesses for the opportunity to learn
Assign goals based on competencies
Assigning goals based on an individual’s strengths improve teamwork skills and productivity.
What can the team leader do to promote inclusivity among group members during a meeting?
Ask each member to submit talking points for the team leader to present.
Invite the same team members to each meeting for consistency.
Ask each member for feedback during the meeting
Hold meetings in the team leader’s office.
Ask each member for feedback during the meeting
Asking each team member to contribute during a meeting gives an intentional opportunity for inclusion and can lead to more holistic decision making.
In which way should a care coordinator explain the benefits of cultural diversity to the members of an interdisciplinary team?
Strengthens the team by increasing productivity
Decreases profits
Increases personnel turnover
Decreases productivity
Strengthens the team by increasing productivity
Cultural diversity adds valuable skills and insights. When applied toward a common goal, added skills will increase productivity in the workplace.
Which process should be used to assign members to a specific team?
Select with a random number generator
Group according to culture
Ensure a mix of educational backgrounds
Arrange according to similar educational backgrounds
Ensure a mix of educational backgrounds
Assigning members from varying educational backgrounds can give the team more skills, insights, and creativity.
