Module 1: Interprofessional Team Flashcards
What are 5 essential ingredients for team success?
- Role clarity
- Trust and confidence
- The ability to overcome adversity
- The ability to overcome potential differences
- Collective leadership
Why is role clarity important in an interprofessional team?
It increases the likelihood of team success and individual job satisfaction.
How does trust an confidence go hand in hand in an interprofessional team?
Developing trust takes time and confidence will come with trust.
If an interprofessional team is able to overcomes adversity, what does that show?
It shows the team’s true integrity.
How can we overcome personal differences in an interprofessional team?
By working together towards a common goal and have a shared vision on how to achieve it.
What is the value of collective leadership?
It takes pressure off any one individual and disperses it throughout the group.
What can interprofessional collaboration be likened to?
Competitive sports teams.
What is an essential component of collaborative team success?
Equal generational representation.
The ability to overcome personal differences.
Singular leadership.
Role similarities.
The ability to overcome personal differences.
Essential components of collaboration include: role clarity, trust and confidence, the ability to overcome adversity, the ability to overcome personal differences, and collective leadership
What are the 4 ways to communicate collaboratively in an interdisciplinary team?
T-A-L-K
Think before you speak
Assert yourself
Listen to others
Konnect with everyone
Model Concept: T
Think before you speak by using the Socrates’ Triple Filter Test and ask:
Is it true?
Is it good?
Is it going to be useful?
Model Concept: A
Assert yourself by using the B.I.F.A technique
Behavior
Impact
Feeling
Action
Model Concept: L
LISTEN
by using S.I.L.E.N.T. principles
Sincere
Inquisitive
Like
Emphatize
Non-verbal communication
Talk
Model Concept: K
Konnect with everyone by applying the V.A.K. or Visual-Auditory-Kinesthetic or matching and mirroring other person.
Barriers to collaboration:
A lack of respect and trust
Solution:
Fostering increased levels of interaction
Barriers to collaboration:
Different mindsets
Solution:
Fostering greater understanding between people with different mindsets
Barriers to collaboration:
Poor listening skills
Solution:
Encourage teams to listen well during collaboration sessions
Barriers to collaboration:
Knowledge deficits
Solution:
Strive to learn about and understand other disciplines
Barriers to collaboration:
Lack of alignment around goals
Solution:
Set clear priorities for teams and resolve any conflicting priorities across disciplines.
Barriers to collaboration:
Internal competitiveness
Solution:
Direct competitiveness toward the external marketplace.
Barriers to collaboration:
Information hoarding
Solution:
Give all employees access to repositories of internally generated data such as analytics data, support-call logs, and research findings.
Barriers to collaboration:
Organizational silos
Solution:
Ensure that people can talk directly to others at any level in the organization rather than having to go through a chain of command.
Barriers to collaboration:
Physical separation
Solution:
Dedicate common workspaces to the use of particular collaborative teams.
What are the barriers to team-based care?
- Reimbursement
- Leadership
- Trust issues
How can providers overcome those barriers?
Test small scale so providers can see they can trust the person.
What are the 5 styles of negotation?
Collaborative
Compromising
Competitive
Accommodating
Avoiding
Collaborative barrier:
Different mindsets
Solution:
Help your teammates to feel psychologically safe.
Collaborative barrier:
Internal competitiveness
Solution:
Reward behaviors that demonstrate collaborative values.
Collaborative barrier:
Information hoarding
Solution:
Minimize the siloing of information systems and data records.
Collaborative barrier:
Organizational silos
Solution:
Ensure that people can communicate directly with others rather than through a chain of command.
Collaborative barrier:
Poor listening skills
Solution:
Keep an open mind and reserve judgement.
Which collaborative barrier is addressed through the establishment of open, interpersonal communication across a healthcare team?
A lack of respect and trust.
Physical separation.
A lack of alignment around goals.
Knowledge deficits.
A lack of respect and trust.
Open interpersonal communication across a health care team that is inclusive to all members is an important strategy for establishing respect and trust within the team.
What is important to do after the SWOT is examined, but before action is taken?
Prune and prioritize your ideas to focus time and money on the most significant ones.
A highly functioning interdisciplinary health team leverages each member’s ______________.
Strengths.
Knowledge.
Credibility.
Cooperation.
Strengths
Knowledge, credibility, cooperation and diversity are all strengths that support the success of interdisciplinary teams.
SWOT Analysis Term
Strengths
Assessment Question:
What does your team do well?
SWOT Analysis Term
Weaknesses
Assessment Question:
What factors are eroding your team’s success?
SWOT Analysis Term
Opportunities
Assessment Question:
What options do your strengths open up for your team?
SWOT Analysis Term
Threats
Assessment Question:
What risks do your team weaknesses expose you to?
Which action demonstrates collaboration?
Involving everyone in all decisions
Clarifying roles in an interdisciplinary team
Avoiding conflict
Assigning a hierarchical structure
Clarifying roles in an interdisciplinary team
Clarifying the role of each team member encourages collaboration as all members are aware of specific efforts and responsibilities.
Which behavior is a barrier to collaborative work in an interdisciplinary team?
Encouraging competition
Promoting diversity
Resolving conflict
Recommending information sharing
Encouraging competition
Competitiveness can lead to duplication of efforts and resentment, while the responsibilities in collaborative teams are clearly aligned so that team members are focused on the success of the team rather than the individual.
What should be used to support effective communication about patient care during an interdisciplinary team meeting?
Standardized communication tools
Plan of care
Care map
Electronic health record (EHR)
Standardized communication tools
When teams need to communicate structured information it is helpful to use standardized communication tools to ensure accuracy. Adopting standardized tools is an effective strategy to enhance teamwork and reduce risks. Communication tools are one way to identify the differences in healthcare communication styles.
Which is a method to manage conflict among group members in an interdisciplinary team?
Change the subject
Ignore differences in opinion
Identify differing expectations
Follow a rigid scheduled
Identify differing expectations
Identifying individuals whose expectations or concerns differ from the team helps manage expectations and identify conflict early in the process
