Module 1: Interprofessional Team

Question 1

What are 5 essential ingredients for team success?

Answer 1

1. Role clarity
2. Trust and confidence
3. The ability to overcome adversity
4. The ability to overcome potential differences
5. Collective leadership

Question 2

Why is role clarity important in an interprofessional team?

Answer 2

It increases the likelihood of team success and individual job satisfaction.

Question 3

How does trust an confidence go hand in hand in an interprofessional team?

Answer 3

Developing trust takes time and confidence will come with trust.

Question 4

If an interprofessional team is able to overcomes adversity, what does that show?

Answer 4

It shows the team’s true integrity.

Question 5

How can we overcome personal differences in an interprofessional team?

Answer 5

By working together towards a common goal and have a shared vision on how to achieve it.

Question 6

What is the value of collective leadership?

Answer 6

It takes pressure off any one individual and disperses it throughout the group.

Question 7

What can interprofessional collaboration be likened to?

Answer 7

Competitive sports teams.

Question 8

What is an essential component of collaborative team success?

Equal generational representation.

The ability to overcome personal differences.

Singular leadership.

Role similarities.

Answer 8

The ability to overcome personal differences.

Essential components of collaboration include: role clarity, trust and confidence, the ability to overcome adversity, the ability to overcome personal differences, and collective leadership

Question 9

What are the 4 ways to communicate collaboratively in an interdisciplinary team?

Answer 9

T-A-L-K

Think before you speak

Assert yourself

Listen to others

Konnect with everyone

Question 10

Model Concept: T

Answer 10

Think before you speak by using the Socrates’ Triple Filter Test and ask:

Is it true?

Is it good?

Is it going to be useful?

Question 11

Model Concept: A

Answer 11

Assert yourself by using the B.I.F.A technique

Behavior

Impact

Feeling

Action

Question 12

Model Concept: L

Answer 12

LISTEN

by using S.I.L.E.N.T. principles

Sincere

Inquisitive

Like

Emphatize

Non-verbal communication

Talk

Question 13

Model Concept: K

Answer 13

Konnect with everyone by applying the V.A.K. or Visual-Auditory-Kinesthetic or matching and mirroring other person.

Question 14

Barriers to collaboration:

A lack of respect and trust

Answer 14

Solution:

Fostering increased levels of interaction

Question 15

Barriers to collaboration:

Different mindsets

Answer 15

Solution:

Fostering greater understanding between people with different mindsets

Question 16

Barriers to collaboration:

Poor listening skills

Answer 16

Solution:

Encourage teams to listen well during collaboration sessions

Question 17

Barriers to collaboration:

Knowledge deficits

Answer 17

Solution:

Strive to learn about and understand other disciplines

Question 18

Barriers to collaboration:

Lack of alignment around goals

Answer 18

Solution:

Set clear priorities for teams and resolve any conflicting priorities across disciplines.

Question 19

Barriers to collaboration:

Internal competitiveness

Answer 19

Solution:

Direct competitiveness toward the external marketplace.

Question 20

Barriers to collaboration:

Information hoarding

Answer 20

Solution:

Give all employees access to repositories of internally generated data such as analytics data, support-call logs, and research findings.

Question 21

Barriers to collaboration:

Organizational silos

Answer 21

Solution:

Ensure that people can talk directly to others at any level in the organization rather than having to go through a chain of command.

Question 22

Barriers to collaboration:

Physical separation

Answer 22

Solution:

Dedicate common workspaces to the use of particular collaborative teams.

Question 23

What are the barriers to team-based care?

Answer 23

• Reimbursement
• Leadership
• Trust issues

Question 24

How can providers overcome those barriers?

Answer 24

Test small scale so providers can see they can trust the person.

Question 25

What are the 5 styles of negotation?

Answer 25

Collaborative

Compromising

Competitive

Accommodating

Avoiding

Question 26

Collaborative barrier:

Different mindsets

Answer 26

Solution:

Help your teammates to feel psychologically safe.

Question 27

Collaborative barrier:

Internal competitiveness

Answer 27

Solution:

Reward behaviors that demonstrate collaborative values.

Question 28

Collaborative barrier:

Information hoarding

Answer 28

Solution:

Minimize the siloing of information systems and data records.

Question 29

Collaborative barrier:

Organizational silos

Answer 29

Solution:

Ensure that people can communicate directly with others rather than through a chain of command.

Question 30

Collaborative barrier:

Poor listening skills

Answer 30

Solution:

Keep an open mind and reserve judgement.

Question 31

Which collaborative barrier is addressed through the establishment of open, interpersonal communication across a healthcare team?

A lack of respect and trust.

Physical separation.

A lack of alignment around goals.

Knowledge deficits.

Answer 31

A lack of respect and trust.

Open interpersonal communication across a health care team that is inclusive to all members is an important strategy for establishing respect and trust within the team.

Question 32

What is important to do after the SWOT is examined, but before action is taken?

Answer 32

Prune and prioritize your ideas to focus time and money on the most significant ones.

Question 33

A highly functioning interdisciplinary health team leverages each member’s ______________.

Strengths.

Knowledge.

Credibility.

Cooperation.

Answer 33

Strengths

Knowledge, credibility, cooperation and diversity are all strengths that support the success of interdisciplinary teams.

Question 34

SWOT Analysis Term

Strengths

Answer 34

Assessment Question:

What does your team do well?

Question 35

SWOT Analysis Term

Weaknesses

Answer 35

Assessment Question:

What factors are eroding your team’s success?

Question 36

SWOT Analysis Term

Opportunities

Answer 36

Assessment Question:

What options do your strengths open up for your team?

Question 37

SWOT Analysis Term

Threats

Answer 37

Assessment Question:

What risks do your team weaknesses expose you to?

Question 38

Which action demonstrates collaboration?

Involving everyone in all decisions

Clarifying roles in an interdisciplinary team

Avoiding conflict

Assigning a hierarchical structure

Answer 38

Clarifying roles in an interdisciplinary team

Clarifying the role of each team member encourages collaboration as all members are aware of specific efforts and responsibilities.

Question 39

Which behavior is a barrier to collaborative work in an interdisciplinary team?

Encouraging competition

Promoting diversity

Resolving conflict

Recommending information sharing

Answer 39

Encouraging competition

Competitiveness can lead to duplication of efforts and resentment, while the responsibilities in collaborative teams are clearly aligned so that team members are focused on the success of the team rather than the individual.

Question 40

What should be used to support effective communication about patient care during an interdisciplinary team meeting?

Standardized communication tools

Plan of care

Care map

Electronic health record (EHR)

Answer 40

Standardized communication tools

When teams need to communicate structured information it is helpful to use standardized communication tools to ensure accuracy. Adopting standardized tools is an effective strategy to enhance teamwork and reduce risks. Communication tools are one way to identify the differences in healthcare communication styles.

Question 41

Which is a method to manage conflict among group members in an interdisciplinary team?

Change the subject

Ignore differences in opinion

Identify differing expectations

Follow a rigid scheduled

Answer 41

Identify differing expectations

Identifying individuals whose expectations or concerns differ from the team helps manage expectations and identify conflict early in the process