Module 2

Question 1

When designing your application, you’ll need database logic, what’s included in that?

Answer 1

Database tables and columns
Relationships

Question 2

When designing your application, you’ll need a user interface, what’s included in that?

Answer 2

User profiles
Desktop/ tablet/ mobile

Question 3

When designing your application, you’ll need busines logic, what’s included in that?

Answer 3

What needs to be done
Process
Stakeholders
Inputs/outputs

Question 4

What is the application development process?

Answer 4

Business problem
Outcome
Inputs
Outputs
User personas/ stakeholders
Process steps

Question 5

When designing and building the data model for an application what is needed?

Answer 5

Tables
Columns
Relationships

Question 6

What is used for application security?

Answer 6

Roles
Access controls

Question 7

What is used to automate an application?

Answer 7

-Flow designer
-Email
-Scheduled script execution

Question 8

What is used to integrate an application?

Answer 8

SOAP/REST/CSV/excel

Question 9

If you are not __________ you do not need an application

Answer 9

Solving a business problem

Question 10

Examples of stakeholders

Answer 10

-Management
-Application administrator
-Requestor and fulfiller

Question 11

It is recommended that every application has these two roles?

Answer 11

User
Admin

Question 12

Example of inputs?

Answer 12

Users
Spreadsheets
Web services

Question 13

Example of outputs?

Answer 13

Dashboards
Reports
Email

Question 14

Documents to create a process for an application?

Answer 14

Flow chart
Mind map
Swim lanes

Question 15

What are the ways a user can interact with an application?

Answer 15

Standard catalog item
Record producer
Workspace
Portal
Mobile experience

Question 16

You can create a record producer for tables and database views that are in the same _______ as the record producer. And for tables that allow create access from applications in other scopes.

Answer 16

Scope

Question 17

Role required to create record producers?

Answer 17

Catalog_admin or admin

Question 18

This details to the database schema what your application reads and writes to/from the database (tables, columns, relationships)?

Answer 18

The data model

Question 19

Each servicenow instance has its own database and is used to store data in tables comprised of various columns. (T/F)

Answer 19

True

Question 20

Each ________ has their own set of tables and columns, there are some tables like user, cmdb_ci, and task that are shared by different apps

Answer 20

Application

Question 21

The database design underpins the entire application so take the time to analyze your data needs and create a _________

Answer 21

Diagram

Question 22

Client side scripts should be kept to a minimum (T/F)

Answer 22

True

Question 23

Code should be _________, reusable and efficient

Answer 23

Maintainable

Question 24

It is best practice to make and use a single _____ client side library that is loaded and available to the form

Answer 24

Reusable

Question 25

This library provides a single location for reusable actions. As a result, maintenance and time to completion is reduced

Answer 25

Script include

Question 26

A scoped ui library runs how?

Answer 26

On demand

Question 27

On the client side, use this function to load a scoped ui script library.

Answer 27

ScriptLoader

Question 28

Convert these messages into gs.info, gs.warn, or gs.error as appropriate

Answer 28

Gs.log

Question 29

Allows you to extend application development to other employees while maintaining control and governance over the platform, developer privileges, application resources, and data access

Answer 29

Delegated development

Question 30

Allows non-administrators to develop, deploy, and delete scoped applications.

Answer 30

Delegated development

Question 31

Administrators can use ______ to manage development users and the application content they can access

Answer 31

Studio

Question 32

For each application, administrators can grant non -admin users the ability to develop scoped applications, specify which application file types the developer can access, grant the developer access to security records, grant the developer access to script fields, and what else?

Answer 32

Remove user as a developer

Question 33

Developers permissions are __________ meaning that administrators must set developer permissions for each application. A developer may not have the same type of access for every application.

Answer 33

Application specific.

Question 34

Where do you specifically go to set delegated developer permissions for individuals and/ or groups?

Answer 34

Studio> file> manage developers

Question 35

Administrators must be familiar with _______ and the system table structure to set developer permissions. For example, a developer expected to create advanced business rules needs both the all file types and allow scripting developer permissions

Answer 35

Application files

Question 36

this allows an administrator to manually assign roles that enable non admin users to install or upgrade all applications in specific instances

Answer 36

Instance specific deployment user roles

Question 37

This allows an administrator to assign a non- administrator as a developer or deployment resource for an application. Administrators can set which specific actions the assigned user (non-administrator) can perform

Answer 37

Application specific deployment permissions