Module 1 - Strategic Assessment Flashcards

1
Q

What are the six steps to strategic planning and design of health and welfare benefits?

A
  • Review strategies
  • Conduct gap analysis
  • Select and design benefits plans
  • Determine costing
  • Select funding method
  • management approval and implementation
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2
Q

Employers typically engage in three types of competitive strategy

What are the three types of strategy?

A
  • Low cost leadership
  • Differentiation
  • focusers (also known as market segmentation)
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3
Q

Define low-cost leadership

A

Being the most efficient low-cost leader in an industry

Relies on economies of scale to produce high volumes at low-cost

Profit margins narrow so accompany must sell a lot of goods

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4
Q

Define differentiation in regard to strategic planning

A

The company seeks to be unique and it’s industry along with the dimensions that are widely valued by its buyers

The company must have a unique service or product

Making a product or service that’s unique and difficult to duplicate by other companies

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5
Q

Define focusers or market segmentation

A

The company carves out on unique market niche

They offer a product or service that their customers cannot get from general competitors

Looking at markets and focusing on market segments that other companies have not yet tapped

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6
Q

Business strategy drives HR strategy which drives total rewards strategy which drives benefits strategy

Define business strategy

A

The business strategy is derived from the vision and mission of the organization. It’s a companies broad plan for competitively positioning is products or services with the intent to accomplish or support the companies mission.

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7
Q

List three examples of business strategies

A
  • Customer intimacy
    Hallmarks of a customer intimacy focus can include bonding with targeted customers, exceeding customer expectations and building customer loyalty
  • Operational excellence
    Includes low price, quality, dependability, and ease of purchase
  • Product service leadership (innovation)
    Includes products that expand performance boundaries, technological, breakthroughs, better ideas or products that are quick to market
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8
Q

Define total rewards

A

 all of the tools that an employer has to attract, motivate, engage, and retain talent

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9
Q

What are the four buckets of total rewards and employer can use to put together an offering to employees

A

1 compensation
Well-being - Maintaining a positive culture

Benefits - Health and welfare (medical, dental, vision, life, and disability, retirement)

Development - Career paths, tuition, reimbursement, conferences, industry, events

Recognition - Various recognition and rewards

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10
Q

Define line of sight in regard to strategic planning and design of health and welfare plans

A

Line of sight means that each level of strategic development Cascades down from the business strategy…

Business strategy
HR strategy
Total rewards strategy
Benefit strategy

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11
Q

Five types of employee benefits

A

Health and welfare
Well-being
Paid time not working
Perks
Retirement

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12
Q

How does the benefit strategy impact the business strategy?

A
  • Improves employee, achievement of organizational performance goals
  • Improves employee engagement and morale to reduce turnover and encourage innovation
  • Supports the financial success of the employer by checking and controlling costs
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13
Q

What should the goals of a benefits strategy be?

A

Align benefits with other organizational strategies

Reflects all interests (represents all stakeholders)

Allows fluidity - Assess an update annually within 24 to 36 months planning horizon

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14
Q

What factors influence, benefits strategy design from an employer perspective

A

Corporate factors such as vision, mission, and goals

Corporate culture

HR factors - budget attraction and retention employee productivity

HR management - Legal requirements, administrative requirements, reporting and governmental, contracts, and courts, unions

Workforce demographics : younger or older, single or family, male or female, ethnic diversity…

Organizational change : Merger and acquisition, new management, corporate, reorganization, new business strategy

Risk transfer : Self insured or fully insured or somewhere in the middle

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15
Q

What factors impact benefits design from an employee perspective?

A

Benefits demand; choice and flexibility and plan

Perceived benefits value

Benefits entitlement

Risk of reduced loyalty

Changing job perspectives : jobs for life (paternalistic) vs jobs for a period of time. ( empowerment.)

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16
Q

What are some external factors influencing benefits strategy?

A

Competitive practices
Regulatory environment
Taxation
Provider, industry conditions
Economy
Labor market changes
Current conditions

17
Q

Which of the following represents a strategic design consideration?

Who will be eligible for each of the plans?

How is the company going to define a dependent

What is the reimbursement level for covered expense?

Will plans be designed for a cost standpoint or will they consider employee desires?

A

Will plans be designed from a cost standpoint only or will they consider employee desires?

18
Q

Which strategy most directly cascades down to drive the benefit strategy

Business strategy

HR strategy

Total reward strategy

Finance strategy

A

Total reward strategy

19
Q

Which of the following best describes one of the goals of the benefits strategy

Align with other organizational strategies

Articulate benefits, plan design elements

Assist in the selection of service providers

Advise employees regarding their benefits options

A

Align with other organizational strategies

20
Q

Compliance with legal requirements is an internal factor affecting a benefits strategy that is typically associated with which of the following

Corporate culture
HR management
Workforce demographics
Risk transfer

A

HR management

21
Q

Regarding external factors, influencing benefits strategy, what is the most likely source that may suggest a review of your benefits, limitations or coverage?

Labor market changes

The regulatory environment

Provider, industry conditions

Tax implications

A

The regulatory environment